Sales Coordinator – CCF – Gateshead

About the role

Our sales colleagues play a key role in our success by delivering great service and building strong customer relationships. At CCF, we supply insulation, drywall and ceiling products to the UK construction industry, supported by a nationwide network of branches and expert colleagues.

What you’ll do

• Build strong relationships with customers and work closely with the external Account Manager

• Use CRM and Sales Hub systems to make outbound calls and generate new business

• Manage customer enquiries from first contact through to invoicing

• Identify the right products for customer needs and offer alternatives where appropriate

• Achieve sales targets while managing discounts and margins

• Handle customer queries professionally and efficiently

• Keep up to date with product knowledge, pricing and availability

• Complete all sales, cash and credit documentation accurately

• Support stock takes when required

• Always follow health and safety standards

What we’re looking for

• A friendly, enthusiastic approach with strong communication skills

• Ability to understand and respond to customer needs

• Good organisational and time management skills

• Confidence working independently and as part of a team

• Basic IT and numerical skills

• Product knowledge is helpful but not essential – we will train you

What you’ll get

• Competitive salary plus bonus (up to £1,500 per year)

• Monday – Friday working hours

• 22 days holiday + bank holidays

• Full training and ongoing development

• Pension, life assurance and share schemes

• Employee discounts across the TP Group

• Health, wellbeing and family-friendly benefits

Joining our friendly and hard working family as an Yard Sales Assistant, you’ll be on the front line dealing with our customers that come into our yard.  As part of the branch team, you will play a vital role in our continued success, providing a first class service.

No one day is the same as the next in TP branch life, but here are a few pointers:

• Our success is built on strong relationships with our customers so it’s essential that you can help deliver the highest standards of service – the key thing is to be helpful and friendly at all times, you will likely get to know our customers on a first name basis.
• You will be based outside, processing our customer orders, loading and unloading customer and company vehicles.
• You will also unload our building products from supplier deliveries and accurately book them in the branch warehouse.
• Experience of using a forklift is ideal, but don’t worry full training is provided
• Safety is at the forefront of everything we do, your aim will be to ensure that our standards never slip, this means maintaining a tidy and safe working environment

What skills do you need?
This is a key customer facing role, you just need the ability to provide great customer service, we can teach you the rest.  

We hope you can say ‘Yes’ to all of the characteristics below – they are in the DNA of all our fantastic Yard Sales Assistants.  Are you:

• Someone that is physically active, as this role is located outside, it will involve lifting heavy building materials
• Someone that has a friendly and outgoing personality who is happy to communicate face to face with customers and build strong relationships
• Someone that is adaptable, resilient and tenacious with high levels of energy and drive.
• Someone who thrives in a dynamic and fast paced environment

Being a Yard Sales Assistant in TP gives you a fantastic opportunity to excel and to continue to develop your career, if you choose.  As a new colleague you will be encouraged to enroll onto a TP development scheme – which are available to colleagues and managers at all levels of our business. How will you know you are doing a great job and developing your career? Simple. We will support you with a development plan, that embraces our values.

 

You’ll also receive £Competitive pay + Benefits (which includes an annual colleague bonus, contributory pension, private healthcare, life assurance, sharesave scheme, group wide colleague discounts across the Travis Perkins Group (including Toolstation).  Plus we have a number of online discounts at leading retailers from airport parking to theme parks to eating out and cinemas.  Our working hours also offer a great work life balance – most of our customers choose to enjoy their weekends and bank holidays which means you can too!

You may not know much about Travis Perkins, but if you look a bit closer you might be surprised, despite our size, we have the values of a family run business and the mindset and ambition of a forward thinking Company.  We pride ourselves on being a great place to work that’s why we have been voted one of the UK’s Top Employers every year since 2010. We offer our employees access to extensive career opportunities across our 5 leading businesses.  We operate out of more than 1400 outlets nationwide and have over 20,000 colleagues.  

Joining our friendly and hard working family as an Yard Sales Assistant, you’ll be on the front line dealing with our customers that come into our yard.  As part of the branch team, you will play a vital role in our continued success, providing a first class service.

No one day is the same as the next in TP branch life, but here are a few pointers:

• Our success is built on strong relationships with our customers so it’s essential that you can help deliver the highest standards of service – the key thing is to be helpful and friendly at all times, you will likely get to know our customers on a first name basis.
• You will be based outside, processing our customer orders, loading and unloading customer and company vehicles.
• You will also unload our building products from supplier deliveries and accurately book them in the branch warehouse.
• Experience of using a forklift is ideal, but don’t worry full training is provided
• Safety is at the forefront of everything we do, your aim will be to ensure that our standards never slip, this means maintaining a tidy and safe working environment

What skills do you need?

This is a key customer facing role, you just need the ability to provide great customer service, we can teach you the rest.  

We hope you can say ‘Yes’ to all of the characteristics below – they are in the DNA of all our fantastic Yard Sales Assistants.  Are you:

• Someone that is physically active, as this role is located outside, it will involve lifting heavy building materials
• Someone that has a friendly and outgoing personality who is happy to communicate face to face with customers and build strong relationships
• Someone that is adaptable, resilient and tenacious with high levels of energy and drive.
• Someone who thrives in a dynamic and fast paced environment

Being a Yard Sales Assistant in TP gives you a fantastic opportunity to excel and to continue to develop your career, if you choose.  As a new colleague you will be encouraged to enroll onto a TP development scheme – which are available to colleagues and managers at all levels of our business. How will you know you are doing a great job and developing your career? Simple. We will support you with a development plan, that embraces our values.

 

You’ll also receive £Competitive pay + Benefits (which includes an annual colleague bonus, contributory pension, private healthcare, life assurance, sharesave scheme, group wide colleague discounts across the Travis Perkins Group (including Toolstation).  Plus we have a number of online discounts at leading retailers from airport parking to theme parks to eating out and cinemas.  Our working hours also offer a great work life balance – most of our customers choose to enjoy their weekends and bank holidays which means you can too!

You may not know much about Travis Perkins, but if you look a bit closer you might be surprised, despite our size, we have the values of a family run business and the mindset and ambition of a forward thinking Company.  We pride ourselves on being a great place to work that’s why we have been voted one of the UK’s Top Employers every year since 2010. We offer our employees access to extensive career opportunities across our 5 leading businesses.  We operate out of more than 1400 outlets nationwide and have over 20,000 colleagues.