Bathroom Customer Sales Assistant

Job description

Who We Are

We are the UK’s leading builders' merchant! With over 500 branches nationwide, we provide a vast selection of products, from timber and bricks to kitchens, tools, and equipment. Our team is friendly, supportive, and inclusive, and we’re passionate about offering excellent career opportunities with plenty of room for growth and skill development. Whether you're assisting customers, working behind the scenes, or delivering goods, there’s always an opportunity to thrive with us. Join us today and discover why we’re the go-to choice for builders!

What You’ll Be Doing

As a Bathroom Showroom Assistant, you will be the dedicated expert in our bathroom showroom, delivering exceptional customer service and sales. Building strong, lasting relationships with customers is key to our success, and you will guide them through the process of selecting and purchasing their dream bathroom. You’ll become familiar with many of our customers on a first-name basis!

In this role, you’ll:

• Provide expert advice and product knowledge across our comprehensive range of bathroom suites, fittings, tiles, and accessories.

• Handle customer design requests, prepare detailed quotes, and assist customers with their purchases to help boost showroom sales.

• Ensure the showroom is presented to the highest standard, maintaining attractive and up-to-date displays.

• Process orders accurately and ensure the smooth movement of products within the showroom and storage areas.

• Maintain a safe working environment by adhering to all safety procedures and policies.

Your focus will be on delivering a superior customer experience through specialist product knowledge and achieving sales targets.

Who You Are

To excel in this specific role, it is essential that you have prior product knowledge in bathrooms (e.g., sanitaryware, showers, taps, heating, design principles). In addition, we’re looking for someone who is:

• Adaptable, resilient, and driven, with a high energy level and a tenacious work ethic.

• Comfortable in a busy, fast-paced environment, where no two days are the same.

• Friendly and outgoing, contributing to a positive and supportive workplace culture for both customers and colleagues.

What’s in it for you

By joining the UK’s largest builders' merchant, you’ll have access to a wealth of career development opportunities through our award-winning apprenticeships and training programmes. You’ll also enjoy a comprehensive benefits package designed to support your career and well-being:

• Competitive annual salary

• Performance-based bonuses to reward your hard work

• Save-as-you-earn and Buy-as-you-earn schemes for smart financial planning

• Generous contributory pension scheme to secure your future

• Exclusive discounts across various Group businesses, including 20% off at Toolstation

• Wellbeing support to help you stay at your best

• MyPerks discounts at top retailers, restaurants, and more!

• Work-life balance: Enjoy most weekends and all bank holidays off to ensure a healthier work-life balance

How to Apply

Ready to join a company that values its people? Apply today and become part of something bigger! We look forward to hearing from you.

We are an equal opportunities employer and are committed to building a diverse team. We welcome applications from all backgrounds and believe in providing equal opportunities for everyone to succeed.

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