Internal Sales Assistant

Job description

​Responsibilities and Duties

• Assisting customers on the trade counter and telephone as well as helping when needed to load.
• Working with the Branch Manager on all aspects of branch development and customer service.
• Stock replenishment from ordering materials to ensuring adequate stock levels.
• Any other appropriate duties given by the Branch Manager.
• Supervision of a team of colleagues.
• Supporting the Branch Manager in the execution of the Sales plan for the branch.
• Ensuring the safe and efficient management of daily operations.
• Ensuring all branch activity is centered around the customer and ensuring they have the best possible experience.
• Provide cover for the Branch Manager when required.

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Qualifications and Attributes

• Experience in a similar role
• A customer-focused approach
• Strong administration and organisational skills
• Develop and maintain excellent relationships
• Strong sales and negotiation skills
• Confident communicator at all levels
• Ability to build and maintain relationships
• Approachable

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​The Hours

• Week 1: Monday to Friday 07:30 – 17:00
• Week 2: Monday to Friday 07:30 – 17:00 & alternate Saturdays,08:00-12:00

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What we Offer 

At IBMG, we value our employees and offer a supportive work environment that fosters growth and development. By joining our team, you will have access to training opportunities, career advancement prospects, and a range of benefits:

• Competitive salary
• Pension scheme and paid holidays
• Supportive team and positive work environment
• Career development and training
• Staff discount on building materials
• Bonuses
• Employee assistance program
• Perks Membership

If you are looking for an exciting opportunity to contribute your skills and be part of a dynamic team at ​CRS Building Supplies , ​apply now for the Assistant Branch Manager position. Join us in our mission to deliver excellence in the Builders Merchant Sector.

Requirements

Responsibilities

• Engage with customers both in-person and over the phone to address sales inquiries promptly and professionally.
• Work collaboratively with the sales team to meet and exceed sales targets.
• Maintain a deep understanding of our product offerings to provide accurate information and recommendations to customers
• Assist in restocking inventory, maintaining stock levels, and ensuring the sales floor is organized.
• Build and nurture relationships with customers to foster loyalty and repeat business.
• Operate computer-based sales systems efficiently; training will be provided as needed.
• Support other branch activities as required, such as stock control and yard assistance.

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Requirements

• Previous experience in a customer-facing role, ideally within a retail or sales environment.
• Preferably with Buildings merchant sales’ experience
• Strong communication skills with a friendly and customer-focused demeanour.
• Ability to work effectively in a team environment to achieve common goals.
• Familiarity with sales processes and comfortable handling telephone inquiries.
• Basic computer proficiency: training will be provided for specific systems.
• Proactive attitude towards achieving sales targets and delivering excellent service.

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​​Skills

• Customer service orientation
• Strong communication skills
• Team player
• Basic computer skills

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The Hours

Week:1 Monday to Friday 07:30 – 17:00

Week:2 Monday to Friday 07:30 – 17:00 Saturday 08:00-12:00

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The Rewards

What we Offer

At IBMG, we value our employees and offer a supportive work environment that fosters growth and development. By joining our team, you will have access to training opportunities, career advancement prospects, and a range of benefits:

• Competitive salary
• Pension scheme and paid holidays
• Supportive team and positive work environment
• Career development and training
• Staff discount on building materials
• Employee assistance program
• Perks Membership (Discounts available in a variety of retailers)
• Branded Uniform

If you are looking for an exciting opportunity to contribute your skills and be part of a dynamic team at CRS Building Supplies apply now for the Internal Sales Assistant position. Join us in our mission to deliver excellence in the Builders Merchant Sector.