Internal sales assistant

Job description

We are now recruiting for a full-time, experienced, Internal Sales Assistant to join our team in Reading
This position would be ideal for anyone who is currently or has recently worked in a similar trade counter environment ideally. In-house training for all computer and technical aspects of this role will be provided.

Requirements

Responsibilities

• Engage with customers both in-person and over the phone to address sales inquiries promptly and professionally.
• Work collaboratively with the sales team to meet and exceed sales targets.
• Maintain a deep understanding of our product offerings to provide accurate information and recommendations to customers
• Assist in restocking inventory, maintaining stock levels, and ensuring the sales floor is organized.
• Build and nurture relationships with customers to foster loyalty and repeat business.
• Operate computer-based sales systems efficiently; training will be provided as needed.
• Support other branch activities as required, such as stock control and yard assistance.

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​Requirements

• Previous experience in a customer-facing role, ideally within a retail or sales environment.
• Strong communication skills with a friendly and customer-focused demeanour.
• Ability to work effectively in a team environment to achieve common goals.
• Familiarity with sales processes and comfortable handling telephone inquiries.
• Basic computer proficiency: training will be provided for specific systems.
• Proactive attitude towards achieving sales targets and delivering excellent service.
  

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​​Skills

• Customer service orientation
• Strong communication skills
• Team player
• Basic computer skills

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The Hours

Week:1 Monday to Friday 07:30 – 17:15

Week:2 Monday to Friday 07:30 – 17:15 Saturday 08:00-12:00

​The Rewards

At IBMG, we value our employees and offer a supportive work environment that fosters growth and development. By joining our team, you will have access to training opportunities, career advancement prospects, and a range of benefits :

• Competitive salary
• Pension scheme and paid holidays
• Supportive team and positive work environment
• Career development and training
• Staff discount on building materials
• Employee assistance program ( Discounts in a variety of retailers)
• Branded Uniform

If you are looking for an exciting opportunity to contribute your skills and be part of a dynamic team at Grant & Stone Supplies ​apply now for the Internal Sales Assistant position. Join us in our mission to deliver excelle