Plumbing + Heating Manager

Job description

MKM is the leading independent builders’ merchant in the UK, and we were established in 1995. Our people are what make us unique in what we do. Today we have more than 135 branches and over 3200 employees nationwide. Whilst we continue to grow, we are constantly striving to always attract, recruit, retain, promote, and support a diverse mix of colleagues that create a sense of belonging to the ‘MKM family’ for everyone. We hope you will join us on our journey!

In this position, you will play a key role in the sale of our full range of plumbing and heating products, taking a proactive approach to help drive this part of the business forward.

Your overall aim will be to establish and grow our customer base, maximise sales and profit and make MKM the place of choice for all light side supplies.

Responsibilities and Duties

Grow the customer base.
Providing quotations for customers
Purchasing materials and managing stock levels for the category
Dealing with customers both face to face and over the telephone
Giving excellent customer service and sound product advice
Taking a proactive approach to plumbing and heating sales, using every opportunity to make or increase a sale.

Benefits

In return, you can be a part of the UK’s leading independent Builders Merchant and winner of many industry awards. Some of the benefits we offer include:

A competitive pay package.
Generous discretionary bonus scheme
People orientated culture.
Substantial staff discounts
Training and development opportunities
Holiday scheme which rewards length of service
Holiday Purchase Scheme
Perkbox discounts
Contributory pension scheme
Financial planning support
Cycle to work scheme.
Free parking
Life Assurance
Enhanced maternity/ paternity pay.
Mental health support

Requirements

Qualifications and Skills

Sound plumbing and heating product knowledge is essential for this role.

Previous sales experience in a plumbing and heating merchant environment or a builder’s merchant environment would be a distinct advantage.
Confident dealing with customers
The ability to build great customer relationships.
A good telephone manner, excellent communication, and interpersonal skills.
Computer literate.