Assistant Manager

Job description

Are you passionate about sales and customer service? Do you have excellent communication skills and a strong attention to detail? If so, we have an exciting opportunity for you to join our team as an Assistant Manager.

Pochin are a Midlands based plumbers’ merchant operating 32 trade branches and 9 bathroom showrooms, established in 1861 in Leicester.

Place of work: Unit 13A Eagle Park, Alfreton Road, Derby, DE21 4BF

Main duties & responsibilities:

• Assist trade customers with their purchases and enquiries
• Provide exceptional customer service and build strong relationships with customers
• Process sales orders and ensure accurate and timely delivery
• Using our ERP to setup customers, manage inventory and submit supplier purchase orders
• Maintain a clean and organized sales floor
• Inform customers of sales/promotions to meet targets
• Liaising with suppliers for support and technical queries
• Collaborate with the sales team to achieve sales targets

Requirements

Requirements:

• Full UK driving licence
• IT skills / computer literate
• Previous experience in a sales or customer service role is preferred
• Strong communication and interpersonal skills
• Good organisation skills, able to manage time efficiently
• Be a motivated and committed individual
• Knowledge of the trade industry is a plus