Sales Trainee

Job description

Tippers are the Midlands’ leading building merchant’s suppliers. We’ve been in business as Builders Merchants since 1916 – so we know our business!

This job is being advertised for the position of Trainee Sales Assistant at our Haymills, Birmingham branch.

Trainee Sales Assistant – The Role:

· To ensure that all customers dealt with in a prompt and efficient manner

· To promote, improve and increase profitable Sales for the Company by creating good customer liaisons and communications

· To efficiently serve customers via the trade counter and the sales office

To gain a forklift license and be able to help serve customers in the yard

· To assist as required with the merchandising of goods in the self-selection area

· To ensure the timely and accurate delivery of all quotations and the follow through of all enquiries via email, telephone and general correspondence

· Proactively identify and contact new and potential customers

· Having an awareness at all times of Company procedures and pricing policies

· Provide an excellent after-sales service to customers including the follow through of complaints and any related issues

· Improve and maintain good product knowledge of all products stocked and generally keep aware of products available in the market place

· Any other duties reasonably associated with this position

Requirements

Trainee Sales Assistant – The Ideal Candidate:

We are looking for an enthusiastic and motivated, customer service orientated individual to undertake a programme of work based training and study to gain experience in the Builders & Plumbers Merchants Industry.

• Candidates should be educated to GCSE level ideally with Grades 9 – 4
• Full training is provided, including working on the yard to start with, to handle the materials, in preparation for selling them.
• They should possess customer facing confidence, good communication and IT skills
• They should have an interest in the Building and Plumbing industry and a desire to work within a busy Sales environment.
• A valid driving licence

This role could lead to an apprenticeship route.