Internal Account Coordinator

Job description

Looking to build a career in sales and account management from the heart of the business?

Join us as an Internal Account Coordinator, where you’ll play a key role in supporting our customers and sales teams from within the branch network. Based at our BSS branch in Glasgow, this role offers strong development opportunities, hands-on commercial experience, and a clear path for progression, all within a supportive, fast-paced environment.

Key Details

• Hours: Monday–Friday, 8am–5pm (no weekend work!)
  
• Benefits: Competitive salary, annual bonus, and great colleague perks
• Perks: 22 days holiday + bank holidays, savings schemes, contributory pension, and generous discounts across the Travis Perkins Group

What will I be doing?

As an Internal Account Coordinator, you’ll sit at the centre of our sales and customer service activity, supporting both our external account managers and our valued trade customers.

Your responsibilities will include:

• Building and maintaining strong relationships with internal stakeholders and trade customers
• Developing a solid understanding of our products, services, and systems
• Supporting external account managers with quotes, order processing, and proactive account management
• Managing a portfolio of small to medium accounts, ensuring outstanding service and identifying opportunities for growth
• Using tools such as LinkedIn, email, and CRM systems to support prospecting and new business activity
• Tailoring solutions to customer needs and confidently following up on enquiries to secure orders
• Supporting the coordination of promotions, campaigns, and customer engagement initiatives

This is a fantastic opportunity to develop commercial skills, broaden your industry knowledge, and grow your career with a leading business in the building supplies sector.

What we’re looking for

• Strong communication and people skills
• A proactive, positive attitude
• Willingness to take initiative and learn
• A customer-focused approach
• Good organisation and ability to manage multiple tasks

If this sounds like you, we’d love to hear from you. Join us and be part of a business that values growth, teamwork, and development. At BSS, part of the Travis Perkins Group, we’re committed to helping colleagues thrive in an environment where everyone can be their authentic self.

About us

BSS Industrial - we are a leading distributor of heating, pipeline, process and mechanical services equipment to the Building Services and Industrial sectors. Established over 110 years ago, we became a part of the Travis Perkins Group in 2010 and now have more than 60 BSS branches, along with a National Distribution Centre at Lutterworth in the East Midlands and a National Tube Distribution Centre in Coventry. We have a wealth of experience in our people - technical support, customer care, product engineering and design along with our market leading own brand - BOSS.

We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves. 

You be you, it makes us, us.