Showroom Sales Assistant

Job description

DW Burns
Join our team at DW Burns a respected independent builder’s merchant serving the Southeast. With a commitment to quality products and exceptional customer service, we are part of the Independent Builders Merchant Group (IBMG), the largest independent merchant group in the South of England.

We’re expanding our Showroom team at our ​Lansbury Branch and are looking for a dependable Showroom Sales Assistant to help us continue delivering excellent service to our trade and retail customers.
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The Role

We have a vacancy for a full time Showroom Sales Assistant to join our team at our Lansbury ​ Branch.
To maximise sales and margin for the Company. Build strong relationships through face-to-face contact or over the telephone. To ensure correct documentation is used and follow due process in a timely manner. To adhere to all Company policy and procedures

The desire to serve our customers has been the driving force behind our growth and our strategy. We are dedicated to our people and supporting our local communities. From our Branch Support Centers to the employees throughout our branches, every individual plays a role in helping ensure the business’ success.

Requirements

Responsibilities and Duties

Deal with all customer queries as professionally and quickly as possible taking responsibility for the start to end sales process.
Preparing and managing effective meetings with customers in the showroom, or on site
​ Executing and coordinating the sale of the bathroom.
To ensure all customers are politely and efficiently served to guarantee customer satisfaction.
Provide customers with advice and guidance on the selection and use of products.
Give a flexible service to customers whether on site or in the customers’ homes.
Drive sales forward using appropriate selling techniques
Maximise sales using linked selling and other appropriate skills.
All enquiries and quotations must be priced quickly and efficiently using market and system information
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The Requirements

Full driving licence
​Experience within bathroom sector
IT skills essential
Have good verbal communication skills with customers and other colleagues
Ability to take and give instructions
Be organized in prioritizing workload effectively
Ability to work on own initiative and work as part of a team
Maintain good knowledge of health and safety policy and procedures at all times
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The Hours

​Monday, Tuesday, Wednesday, Friday 08:00-17:00 Saturday 09:00-17:00

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The Rewards

What we Offer
At IBMG, we value our employees and offer a supportive work environment that fosters growth and development. By joining our team, you will have access to training opportunities, career advancement prospects, and a range of benefits:
• Competitive salary
• Pension scheme and paid holidays
• Supportive team and positive work environment
• Career development and training
• Staff discount on building materials
• Employee assistance program
• Perks Membership (Discounts available in a variety of retailers)
• Branded Uniform
If you are looking for an exciting opportunity to contribute your skills and be part of a dynamic team at DW Burns apply now for the Showroom Sales Assistant position. Join us in our mission to deliver excellence in the Builders Merchant Sector.