Branch Manager

Tippers Building Materials is a local independent family run Builders Merchants providing quality building materials for trade and DIY, with 14 branches across the midlands. We are hiring for a Branch Manager at our Bidford branch.

The Branch Manager role will be ideal for an existing branch manager or assistant manager who is looking to take the next step in their career, within builders merchanting. Being a Tippers Branch Manager will involve developing your team so that they reach their full potential. Putting customer service at the centre of what we do is key to building the relationships required to take the branch forward.

Why choose Tippers?

In return for working for Tippers:

• A competitive Salary
• We are very passionate about looking after the health and wellbeing of all our staff; therefore, we have launched our fresh fruit bowls in and around our branches for all our staff to encourage healthy eating.
• You will be eligible for staff discount (after 6 months service) on our product range.
• We offer a cycle to work scheme open to all staff
• If your birthday would fall on a working day, we encourage staff to enjoy an extra day off on us to celebrate.
• 22 days holiday plus bank holidays

Overall Scope of Position – Branch Manager

To manage and take responsibility for the operation of the branch in conjunction with Head Office, to include all Sales, Security, Health & Safety, People Management, Systems, Company Policies and Procedures.

To proactively promote and increase profitable Sales in line with the Company`s Business Objectives

Branch Manager – Job Summary:

• To promote, improve and increase profitable Sales for the Company by creating good customer liaisons.
• To ensure that all customers are served in a prompt and efficient manner.
• Identifying and contacting new and potential customers and engaging with existing customers, visiting their sites when required. Developing customer relations is very important to us.
• To assist as required with the training, motivation, appraisal and on-going evaluation of Staff.
• Having awareness at all times of Company procedures and pricing policies and ensuring that all Staff comply with them.
• Liaising with Manufacturers and Suppliers to further promote Sales where necessary.
• Provide an after-sales service to customers where necessary.
• Improve and maintain good product knowledge of all products stocked and displayed and generally keep aware of products available in the market place.
• To assist with the reorganisation, promotion, development and future of the Depot along with creating a warm and friendly branch environment.

Branch Manager – Performance Standards:

• A high level of self-motivation with the ability to work alone
• Ability to communicate at all levels professionally
• Achieve sales targets and maintain profit margins
• To have persistence to ensure objectives are met
• Computer literate
• Smart Appearance
• To share a responsibility with the Senior Management for your own personal training and development
• Prioritise work and maintain tidy and organised work area/records

Hours of work will be Monday to Friday 7.00am till 4:30pm and alternate Saturdays 8am till 12 noon.

The above job description is designed to indicate the general scope of the position and will be subject to periodic review.

Salary and package will be negotiable dependent upon experience.