Job description

Area General Manager

Location: Polegate SPS 10 Depots

Polegate, Worthing, Heathfield, Eastbourne, Rye, Bexhill, Lewes, Uckfield, Hastings & Hailsham

Company: Sussex Plumbing Supplies (part of IBMG)
Job Type: Full-Time | Permanent

About Us

Since 2000, Sussex Plumbing Supplies has been supporting plumbing professionals across the Southeast with a strong reputation for customer service, reliability, and expertise. As part of the Independent Builders Merchants Group (IBMG), we combine local knowledge with national strength.

The Role

We’re looking for a dynamic Area General Manager to lead 10 depots:
As an Area General Manager overseeing a number of branches, your responsibilities will include strategic
planning, financial management and operational oversight.

Requirements

Key Responsibilities

Financial & Sales

• Manage area budgets to achieve or exceed financial targets (EBITDA focus)
• Develop and deliver business plans to drive sales and margin growth
• Grow customer base (new, existing, and lapsed)
• Manage pricing strategies and maintain profitability
• Monitor competitor activity and market trends

People Leadership

• Lead, coach, and motivate branch teams
• Partner with HR on recruitment, retention, and employee relations
• Identify and support employee development opportunities
• Ensure HR processes are completed accurately and on time

Stock & Operations

• Maintain stock accuracy and performance across all branches
• Oversee stock control processes (ERP system)
• Coordinate stock efficiencies across the network

⚠️ Health, Safety & Compliance

• Ensure full compliance with H&S legislation and company policies
• Maintain high standards of housekeeping and branch safety
• Oversee vehicle and transport compliance (DVLA, VOSA, Operator Licence)
• Protect company assets and minimise risk

✅ About You

• Minimum 2 years’ area or multi-site management experience
• Strong builders’ merchant / plumbing supplies knowledge
• Proven track record delivering sales growth and profitability
• Excellent leadership, communication, and organisational skills
• Strong commercial awareness and decision-making ability
• Demonstrated commitment to health & safety standards

Measures of Success

• Achievement of area EBITDA targets
• Growth of customer base and product mix
• Improved branch performance and margins
• Strong team development and engagement
• Full compliance with company policies

⏰ Working Hours

Monday to Friday, 7:30am – 5:00pm

What We Offer

• ⭐ Competitive salary + bonus
• ⭐ Pension & paid holidays
• ⭐ Career development & training
• ⭐ Staff discount on materials
• ⭐ Employee Assistance Programme
• ⭐ Retail discounts (Perks Membership)
• ⭐ Supportive, team-focused culture

Apply Today

If you’re a driven leader with a passion for sales and customer service, we’d love to hear from you.

Apply now and take the next step in your builders’ merchant career.