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  • Senior Store Assistant (keyholder)

Job summary

Employer: Toolstation
Position: Senior Store Assistant (keyholder)
Salary: £13.46 per hour
Location: Walton-on-Thames
Work arrangement: On-site
Employment type: Part-time
Closing date: 19.11.2026
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Job description

 
Senior Store Assistant (keyholder) in Walton-on-Thames
20 hours per week
 
We are looking for candidates who live locally and can easily commute to our store.
Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.

At Toolstation, we're not just looking for what you can bring to us today – we’re focused on helping you grow with us. Many of our managers started out on the shop floor  and now run their own stores or oversee operations. 

If you're after a fast-paced role with an employee-focused retailer that’s passionate about making customers happy, this could be the perfect fit for you!

This is more than just a store job!

You’ll be the friendly face of Toolstation, helping customers find what they need, but you'll also be hands-on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in.

This is a position with accountability for supporting colleagues to deliver a great customer experience, so whilst retail is not essential, you will need some experience of either being a key holder or supervising team members.

Get stuck in: Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.
 
Provide outstanding service: Whether you're chatting with customers or staying efficient during busy times, you'll always offer a great experience.
 
Ask the right questions: Show genuine interest in customers' projects so you can help them find everything they need to get the job done right. 
 
Be Proactive: you’ll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.
 
Keyholder responsibility: You’ll be trusted to open and close the store, assign daily tasks to the team and provide  short term supervisory cover when needed

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