Alsford timber and builders merchants are making a difference to the wellbeing of their people

Alsford is the largest independent Timber & Builder’s Merchant in South East England, with 19 branches across Kent, Surrey, London, East Sussex and West Sussex, supplying timber, tools and building materials. They are passionate about being part of BMCareers, have their eyes firmly fixed on the wellbeing of their people and advancements in IT, as well attracting new talent into the business. 

Four Alsford Directors recently embarked on a three-day Vision Tour across their 19-branch estate, engaging directly with team members about their core values, mission, and vision for the next five years. 

The Vision Tour highlighted Alsford’s unwavering commitment to enhancing Wellbeing at work, advancing IT infrastructure, and expanding services for our customers. 

Commitment to Wellbeing

With just under 250 employees, Alsford want to be able to draw from the different backgrounds and experiences within the business, so it is vital that everyone feels they can have their say and that they are listened to. Through consultation with teams in 2023, Alsford decided to become the first merchant to attain attaining the National Accreditation for Psychological Safety through the Dharma Centre for Wellbeing, which focuses on supporting our colleagues both in and outside of work, covering the six elements of wellbeing; Physical, Professional, Mental & Emotional, Social, and Financial, and Alsford will introducing specific programs and initiatives designed to ensure all team members feel more settled and confident in themselves, in both their personal and professional lives. Alsford expect to gain accreditation during Q1 2025.

Advancements in IT

Alsford is also in continual pursuit of operational excellence, with key investment into their IT infrastructure, including a move to Epicor Bistrack Global, and continuing to enhance cybersecurity. These advancements are aimed at improving efficiency, facilitating seamless communication internally and externally, and providing teams with the tools they need to excel in their roles.

“Connecting with our teams in this way is very rewarding,” said Neil Fuller, Managing Director of Alsford. “Our vision for the future builds on the 142 years we have already spent serving customers, and reaffirms our reputation as a leading supplier of Timber & Building Materials in the South East through the dedication and passion of our teams. This year’s Vision Tour is testament to our commitment to our values of being Innovative, Inspirational, United, Passionate, Fun and Honourable, and has set a clear path for Alsford the coming years.”