You will plan, direct, or coordinate the actual distribution or movement of a product or service to the customer. Coordinate sales distribution by establishing sales territories, quotas, and goals and establish training programmes for sales managers. Analyse sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preferences of customers.
Drivers are often one of the few people from a branch or supplier that customers meet, so ensuring they provide a great service is key. Van Drivers carry out multi-drop deliveries to customers in their local area, ensuring the customers’ needs are met. Having product knowledge and an understanding of how the Yard operates is important in this role alongside being able to work unsupervised. It is also important that all drivers are committed to working and driving safely and have a good understanding of road transport and traffic legislation standards.
Branch people and operations will often be the key driver of goals alongside business growth. With a clear understanding of people management and sales margins – understanding your P&L. Leading a team to deliver great customer service through excellent product knowledge and engaging communication. A branch manager will also be responsible for H&S and the wellbeing of their team.
Tool Hire plays an important role in the business, allowing customers to hire plant and equipment to help them build. As well as supporting the Tool Hire team, the Tool Hire manager oversees the Tool Hire function ensuring sales and margin targets are met, identifying new opportunities and negotiating with customers whilst at all times, maintaining the highest levels of compliance to safety standards for staff, customers and all Tool Hire visitors.
You will be responsible for maintaining and repairs of all plant hire equipment, keeping relevant logs for compliance. Manage the booking system as well as serving customers.
Tool Hire plays an important role in the business, allowing customers to hire plant and equipment to help them build. The Tool Hire Fitter/Driver is responsible for helping, advising and supporting customers with the equipment they need as well as maintaining and testing the equipment ready for re-hire. This is a varied and busy role, not only dealing with customers in the branch but also delivering plant and machinery to customers and working to both sales and margin targets. Throughout all activities, the priority is safety and high standards of both personal and plant/equipment safety must be maintained at all times.
As a Designer, you will support trade customers, by turning their clients’ dream kitchens into a reality. Meeting end users in their homes you will listen to their vision, seek to clearly understand their needs, and offer your expert advice. You will then plan and design inspirational Kitchens/Bathrooms that exceed their expectations for both design and utility. You will have the confidence to negotiate with our Trade customers, whilst promoting and protecting the integrity and value of the design and the quality of our products.
Serving customers at the Trade Counter, picking goods for customers collecting and ensuring a well-stocked and tidy Trade Counter.
Adhering to the Health and Safety policies and procedures, supporting the Trade Counter Manager with the H&S commitments of the Company.
Checking off deliveries/stock transfers and putting into stock and completing relevant paperwork to ensure accurate stock control.
As an Assistant Branch Manager, you will report directly to the Branch Manager and support the day to day running of the branch. You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions for their requirements. The Assistant Branch Manager will be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. You’ll naturally promote and embrace an inclusive team environment.
Responsible for advising the business on all matters relating to the occupational health, safety and welfare of staff, visitors and contractors and for monitoring the implementation of health, safety and environmental policies to ensure compliance and that our working environment is a safe place to be.
