The chief operating officer (COO) is a senior executive tasked with overseeing the day-to-day administrative and operational functions of a business. The COO typically reports directly to the chief executive officer (CEO) and is considered to be second in the chain of command.

A Managing Director is a professional who provides inspiration, motivation, and guidance to leaders and managers in a company. They are in charge of directing the company’s operations to make sure it achieves its objectives effectively and efficiently.

The Operations Director brings to life the Company Vision & Strategy to deliver budgeted sales and margin across all branches. They maximise efficiencies across all aspects of branch operations whilst minimising costs where appropriate.
Ensuring that business controls and compliance are maintained to Company standards and that all aspects of H&S legislation are adhered to. Links closely with the Finance team to support optimum stock turn and ensure debtor levels are controlled to maximise cash flow opportunities.
Close linkage with the Commercial team to support sales and marketing initiatives along with new product development and networking across the industry to remain fully aware of what is happening in the marketplace.

The procurement director maximises business growth by developing and implementing commercial (eg product sourcing and purchasing) strategies based on meeting business targets to support and promote business growth.

Leads the people agenda for the business ensuring the business operates in a safe and legally compliant manner. Supports the development of organisational culture, oversees HR Operations and manages compensation and benefits. Responsible for recruitment and selection of staff, the training and devlopment of staff as well as the dismissal of staff. They need to ensure the correct recruitment policies are in place to ensure the business employs the correct staff to deliver the company strategy.

The Finance Director is responsible for the overall financial health and stability of the organisation. Broadly they are responsible for financial leadership, financial management and strategic planning. They ensure their team delivers the financial results and reporting necessary to track performance and allow decisions to be made on the current and future direction of the company. They deal with the annual audit which will be by an external audit team and liase with investors, banks and other external institutions.

A sales or commercial director is a senior leader responsible for driving an organisation’s sales growth and managing its sales team. They typically focus on strategy, leadership, building and fostering customer relationships rather than directly making sales or achieving sales targets themselves. They ensure that their team understands the markets that they operate in and that opportunities for growth are understood and acted upon. They are responsible for the margin management within the company and are responsible for communicating the vision to the sales team.

An IT Director is a senior leader responsible for all the IT and computer systems within a company. They are responsible for creating IT policy and strategy, implementing infrastructure and leveraging technology to help the organisation achieve its goals. The role will ensure the company’s ERP system is fit for purpose, software is updated regularly and suitable cyber security is employed to keep the company and its data safe.