A telesales/call centre manager is the conductor of an orchestra, ensuring the smooth operation of the entire telesales or call centre operation while keeping customer satisfaction at the forefront. You will manage the day-to-day function as well as forward plan to ensure high satisfaction rates and high sales.
To lead, manage and direct the strategy and internal governance for the delivery of facilities building management (FM) and capital projects across the business. To lead, manage and direct the strategy and internal governance for the delivery of corporate health and safety (CH&S), emergency planning and business continuity across the business and its partner services.
As a Purchase Ledger Controller will be expected to ensure that purchase ledger invoices are coded and processed with the correct narrative. Ensure sSupplier account queries are dealt with to a consistently high standard, and that the purchase ledger payment runs are in line with supplier terms and enable full take-up of settlement discounts available.
Set up new supplier accounts and maintain existing account details within the purchase ledger. As well as weekly and monthly reconciliation of supplier statements and accounts, you will also assist in the preparation of purchase summaries and post nominal ledger journal vouchers, issue manual purchase orders and ensure that all purchase ledger invoices & batch prints are filed.
This role works with all departments in our larger operations to ensure that both stock and internal business processes run smoothly. As Stock and Operational Process Manager you will be part of the management team and have responsibility for helping to meet key performance indicators around branch stock levels, sales, margin and safety targets.
Match purchase invoices with goods-in documentation and purchase orders.
Post approved invoices and expenses to purchase ledger. Prepare and post month-end accruals.
Resolve problems arising from the above activity or refer them to the appropriate person.
Prepare and process weekly payment runs
This role works with all departments to ensure that both stock and internal business processes run smoothly. As Stock and Operational Process Supervisor you will work closely with the management team to take responsibility for this.
Responsible for managing the team conducting collections and overall financial maintenance of accounts. Working to resolve financial queries and disputes, agreeing payment plans, organising customer credit notes where non payment is due to issues with orders supplied, organising solicitors letters when non payment arises, filing credit insurance claims when insolvency occurs
The Company Secretary acts as the shareholders first point of contact with your company. Responsible for the distribution of company announcements including correspondence regarding dividends, registration of share ownership, transfers and other areas relating to shareholdings. A company secretary ensures that a company complies with financial and legal requirements, as well as maintaining its high standards of corporate governance. Although not strictly required to provide legal advice, a company secretary will need to have a thorough understanding of the laws that affect the areas of work involved in the company they work for.
To provide the non finance departments with sales and margin trend analysis and other financial information to aid decision making throughout the business. Able to explain complex financial information in a more simple way for non finance managers to understand and act upon. Ability to look at scenarios and set up excel models to help the managers to look at options in business planning.
Weekly and monthly accounts preparation, journal preparation, investigation of financial variances, report preparation, liaison with management to explain the monthly performance, review of accounts with senior finance, liaison with banks and other financial institutions, liaison with auditors, organisation of annual stocktake, completion of statutory reporting, completion of VAT return, control of DoA (Delegation of Authority) documents, amendment of DoA documents, improvement of controls where weaknesses appear,
