BBS Plumbing and Heating Supplies

About BBS Plumbing and Heating Supplies

BBS Plumbing & Heating Supplies is a family-owned business with a rich history dating back to 1933. We’re a local, independent plumbing and heating merchant known for our expertise and exceptional service. Our journey over the past decade has been one of extensive growth and development. From our humble beginnings as a single branch, we have expanded our footprint across Bristol, Somerset, South Gloucestershire, and North Somerset. Today, we operate several branches and bathroom showrooms across these regions, each one a testament to our commitment to quality and customer satisfaction.

At our core, we are one of the Southwest’s leading suppliers of plumbing and heating products, catering to a diverse customer base—from individual tradespeople to maintenance firms and major contractors. Over the past decade, we’ve experienced significant growth, expanding from a single branch to multiple locations and broadening our product portfolio to include a vast selection of commercial, heating spares, and renewable solutions.

Our reach extends across the Southwest, with regular deliveries to London, the South, the Midlands, and Wales. With a stockholding of over 15,000 products, we ensure swift, reliable service, always delivered with professionalism and a friendly approach.

Company culture

As a multi-site business, we understand that success isn’t just about operations—it’s about people. That’s why we foster a culture that is connected, friendly, and supportive, ensuring every team member feels valued, empowered, and inspired to grow.

Our teams don’t just work together—they grow and succeed together. Every individual brings their unique perspectives and skills to the table, contributing to an environment built on collaboration, open communication, and mutual respect. Learning never stops here—through ongoing development opportunities, mentoring, and training, we equip our people with the knowledge and skills to excel.

But work isn’t just about progress—it’s also about enjoyment. We believe in cultivating a positive, engaging atmosphere where laughter, camaraderie, and shared successes strengthen our bonds. Whether it’s overcoming challenges, celebrating wins, or simply embracing the everyday, we create a space where teams connect, collaborate, and genuinely enjoy their time at work.

We’re not just building a workplace—we’re building a community where continuous learning, shared purpose, and lasting connections shape our future.

Employee benefits and perks

At BBS our people are the cornerstone of our success. We know that attracting and retaining top talent means more than just offering a job, it’s about creating an exceptional experience where individuals feel valued, supported, and empowered to grow. That’s why we’re always enhancing our benefits, ensuring they remain competitive, relevant, and tailored to the needs of our people.

Here’s what we offer to make your journey with us even more rewarding:

• Holiday: 25 days (plus bank holidays).
• Additional Holiday: An extra day’s holiday for great attendance.
• Company Social Events: Various team and company events throughout the year.
• Cycle-to-work scheme: We’ll help fund your dream bike through our salary sacrifice scheme.
• Employee Assistance Programme 24/7: Provides services such as financial advice, talking therapies and more for both employees and their family members.
• Enhanced Maternity, Paternity and Adoption Pay: Giving you more when you need it the most.
• Performance Bonus: Rewarding great performance.
• Reward and Recognition: Annual recognition award.
• Sick pay: 5 days paid per rolling 12 months.
• BBS discounts: Employees, friends and family can buy BBS goods at a great price.
• Wellbeing Initiatives: To support mental, physical and financial wellbeing.
• Study package: We’ll support your studies if the job requires this.
• Eye tests: Free for employees who spend a substantial amount of time using computers at work.
• Long Service Recognition: Recognising our loyal employees who’ve been with us a long time.

Career development and growth

Success isn’t just about hiring the best—it’s about nurturing talent, fostering growth, and ensuring knowledge is passed down to the next generation. That’s why we invest in apprenticeship training, mentorship, and ongoing learning opportunities to help individuals thrive.

From the very beginning, new team members immerse themselves in structured induction programmes, blending hands-on experience with essential theoretical knowledge. To support their journey, we connect them with experienced mentors who provide guidance, motivation, and career-shaping insights—ensuring they have the skills and confidence to tackle future challenges.

Leadership isn’t just a role—it’s a journey. Our leadership development programmes prepare future leaders with the skills, confidence, and expertise to step into key roles and drive innovation. Coupled with study packages that support further education, we enable employees to enhance their knowledge and push the boundaries of their capabilities.

At the core of our commitment is our in-house BBS training academy, a hub where learning never stops. From industry-specific courses to hands-on workshops, we ensure that essential knowledge is not just retained, but continuously evolved. Whether someone is stepping into the industry for the first time or advancing their expertise, we provide the tools to help them succeed.

Through apprenticeship training, mentorship, leadership development, hands-on experience, and accredited skills training, we create an environment where continuous learning drives success. We’re not just building careers—we’re shaping the future of our industry. And we wouldn’t have it any other way.

What sets us apart is our commitment to your growth. We don’t just offer opportunities; we actively support you in achieving them. Our comprehensive approach ensures that you have the tools, resources, and guidance needed to excel. Whether you’re just starting out with us or looking to advance to senior management, we’ll support you on your journey to success.

Apprenticeships

At BBS we are passionate about nurturing talent and creating opportunities for growth through apprenticeships. We believe in real opportunities, not just jobs, but meaningful paths where you can learn, grow, and thrive. Many of our senior leaders started exactly where you are now, as apprentices, or entry-level team members, and worked their way up through, dedication, hard work, training, and support.

We’ve teamed up with the Builders Merchants Federation and LEAP to deliver apprenticeships that combine hands-on experience with formal training. No endless classroom lectures, you’ll be learning by doing, gaining practical skills, working with industry experts, and getting paid while you train.

From day one, you’ll be immersed in the fast-paced world of plumbing and heating merchanting, handling industry-leading products, learning how to support customers and suppliers and gaining hands-on experience needed to succeed in the trade. This will give you the confidence, skills, and experience to flourish. Our structured apprenticeship programmes ensure a solid foundation, blending theory with on-the-job learning. Plus, you’ll be paired with experienced mentors who’ll inspire, guide, and help you carve out a successful career.

This isn’t just a job—it’s your pipeline to success. Whether you dream of becoming a leader, an expert in your field, or simply mastering a trade, we provide the tools, training, and unmatched support to help you achieve it.

EDI (equity, diversity & inclusion) initiatives

At BBS, we don’t just embrace diversity, we celebrate it. We believe that a truly exceptional workplace is built on equity, inclusion, and respect, where everyone, regardless of background, identity, or experience, feels valued, heard, and empowered to succeed.

Our commitment to Equity, Diversity, and Inclusion (EDI) is woven into everything we do, shaping our policies, programmes, and daily interactions. We’ve cultivated an environment where differences are not just acknowledged, but appreciated, ensuring every individual has equal access to opportunities, resources, and support to reach their fullest potential.

To make this vision a reality, we have a dedicated EDI policy that champions fairness and representation. From inclusive recruitment practices to ongoing education and training, we actively challenge bias and promote a culture of awareness and understanding.

But inclusion is not just a goal—it’s a commitment we uphold every day. Through leadership accountability, regular discussions, and continuous learning, we ensure that equity, diversity, and inclusion remain at the core of everything we do.

To reinforce this commitment, we provide regular training for all staff, ensuring that inclusivity remains at the heart of our workplace. These sessions help foster awareness, challenge biases, and empower employees to contribute to a more equitable and diverse environment.

We’re building a workplace where differences are embraced, voices are amplified, and opportunities are open to all. Because when we work together, we don’t just create stronger teams—we create a better future for everyone.

Sustainability / environmental stewardship

At BBS, sustainability isn’t just a goal—it’s a responsibility we take seriously. As a leader in the building materials industry, we are committed to reducing our environmental impact, embracing green initiatives, and ensuring that our operations support a healthier planet for future generations.

Our green initiatives extend beyond our products—we’re transforming the way we operate. We continuously seek ways to lower our carbon footprint, improve energy efficiency, and minimise waste. One of our proudest steps forward has been the integration of electric vehicles into our fleet, reducing emissions and supporting cleaner transportation in our day-to-day operations.

Additionally, we are dedicated to reducing waste across our sites, optimizing recycling programs, and implementing energy-saving measures to create a more environmentally responsible business. Sustainability isn’t just a box to tick—it’s a culture we champion, ensuring that every decision we make contributes to a more eco-friendly future.

With a strong focus on environmental stewardship, we’re driving change in our industry—because building a better world starts with the materials we choose and the way we operate.