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  • Highbourne Group

  • Merchant / Distributor

Head office

Website: www.highbournegroup.co.uk/
Address: Highbourne House, 1 Eldon Way, Crick, Northampton NN6 7SL
Social media channels:
Sub brands:
  • City Plumbing
  • The Bathroom Showroom
  • PTS
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About Highbourne Group

Highbourne Group is the industry leader in plumbing, heating and renewable energy market in the UK. With over 40+ years of experience, and a commitment to innovation and sustainable growth, we are the partner for today and tomorrow, for our trade, retail and corporate customers.

Operating online and across 370 branches throughout the UK, our businesses serve the trade, contractor and consumer markets. They combine a rich history of experience, knowledge, and customer loyalty with a focus on becoming the go-to partner for renewable energy technologies.

Our brands include City Plumbing & PTS, The Bathroom Showroom, The Underfloor Heating Store, DHS, NSS, Plumbworld and PlumbNation.

Company culture

The customer’s choice, safe for all, growing together

Our goal is to be a vibrant, sustainable and future-facing business which welcomes everyone, is safe for all, provides outstanding customer service and grows together.

This means we will:

  • Behave in a way that makes it safe for everyone
  • Be the customer’s choice thanks to outstanding service, value and expertise
  • Grow stronger together through shared goals
  • Create the future by embracing technology and innovation
  • Put the environment first as we all strive to reach Net Zero goals