Toolbank

About Toolbank

Toolbank is one of the country’s largest suppliers of tools and hardware to the trade.
Since the opening of the first branch in 1972 by Arthur Clemson and John Twallin, Toolbank has developed into one of the leading distributors of tools, accessories and hardware products to merchant, retail and e-commerce markets throughout the UK & Ireland.

Trading from 12 strategically sited warehouses across the Uk and Ireland, and backed by central distribution we provide our 12,000 customer outlets with 24/48hour service on over 30,000 products via our network of specialist logistical facilities. We have also further improved our capacity, efficiency and service with our new central warehousing facility.

We provide comprehensive ranges from over 250 leading and specialist brands such as Stanley, DeWalt, Bosch,
Makita, Irwin, Bahco, Evostik, Stabila, Monument, Ronseal, Hozelock, Kidde, Loctite, Bulldog, Vitrex and Yale.

We have an international procurement division in Shanghai as well as exclusive and agency brands. This extensive range of sources ensures we can provide products for every trade, task and budget.

As part of our philosophy of helping customers develop their business by selling our ranges, we provide several unique marketing initiatives including seasonal point of sale support, a simple-to-use B2B website and app, to identify and source products, as well as a range of website and data provision services to suit consumer and industrial environments.

Our team also provides knowledgeable, experienced account management and support at all levels, including product specialists, account managers and a localised team of sales people.

Integrity of policy remains a core commitment to our customers as we only trade with genuine re- sellers, thus enabling us to work together with our customers wholeheartedly.

Company culture

Toolbank wants its employees to be focused both individually, and as a team, on delivering excellent service to customers and suppliers with respect, fairness and integrity. They need to be committed and enthusiastic and understand their role in helping us to achieve our objectives by meeting and exceeding the expectations of those that do business with us.

The quality of our staff is a fundamental strength of the group and their knowledge and experience are essential parts of the service and support we offer to customers. Relationships are critical to our business and we aim to deliver a safe, rewarding, secure and enjoyable working environment. Our record of long-service bears testament to the loyalty of our team for which we are extremely grateful.

Innovation and new ideas are critical, and we aim to create an environment where our people are continually sharing their thoughts about how our business might be improved. In return we aim to provide them with the resources, recognition, training and support they need to be successful in their role as well as the opportunity for personal and career development.

We want our employees to feel valued, respected, cared for and proud of what they and the company have achieved but at the same time motivated to push the boundaries even further in the future.

Employee benefits and perks

• A competitive annual salary
• 25 days holiday plus bank holidays
• Company Pension Scheme with employer contribution starting at 4.5%, increasing with service
• Life Assurance (6x salary for pension scheme members)
• Enhanced Maternity & Paternity Pay
• Access to free & confidential 24/7 Employee assistance programme and GP Consultations
• Free access to health and wellbeing app
• Access to tools and hardware at a discounted rate

EDI (equity, diversity & inclusion) initiatives

Equality, diversity, fairness and trust should be fundamental values of all businesses and are certainly critical to the future success of ours. If you have the qualities we seek and think that Toolbank might offer you the opportunity for the career development you want then we would love to hear from you.

Sustainability / environmental stewardship

Being certified to the ISO 14001:2015 standard, a framework for environmental management systems, allows us to regularly review, manage and continuously improve our environmental performance.

Across our estate we have replaced fluorescent lighting with LEDs reducing our energy usage. We have fitted solar panels and introduced electric vehicle charging to a number of key facilities, allowing us to produce our own electricity and begin to transition our delivery fleet over to electric vehicles and support our fleet of cars in their rapid transition away from fossil fuels.

We recycle over 80% of the waste our businesses produce and expect to improve these figures every year as we move towards a long-term ambition of sending nothing to landfill.

Our own brands are all committed to reducing and removing single-use plastic packaging from our products, with many of our ranges already completely plastic free.

We also work closely with our key strategic partners to ensure that our service works alongside a customer’s key requirements. That’s why we offer the following as part of our standard service to ensure that we minimise our carbon and environmental impact:

– Bespoke delivery service – Schedule deliveries to suit customer requirements. By scheduling deliveries through the week, it can reduce the carbon footprint by up to 40%.
– Returnable totes – By using returnable totes, it can enhance the longevity of the supply chain by ensuring less waste of materials.
– Consolidated deliveries – By scheduling deliveries and consolidating the orders, it again ensures that Toolbank
gives the most environmentally friendly delivery solutions to customers.