Assistant Branch Manager

​Pinner | Full Time, Permanent
Grant & Stone Building Supplies (Part of IBMG)

Ready for the Next Step in Your Merchant Career?

️ Grant & Stone Building Supplies – Southeast (est. 1987)

About Grant & Stone Building Supplies
Since 1987, Grant & Stone Building Supplies has supported construction projects across the Southeast, with customer service firmly at the forefront. Part of Independent Builders Merchants Group (IBMG), we combine specialist knowledge with national capability.

We're looking for an ambitious Assistant Branch Manager to join our ​Pinner branch and play a key role in its ongoing success.

About the Role

This is the second-in-command position within the branch and an excellent opportunity for someone looking to progress into branch management.

Working closely with the Branch Manager, you'll help lead the team, drive sales, support day-to-day operations, and ensure customers receive outstanding service. When the Branch Manager is absent, you'll confidently step up and take responsibility for the running of the branch.

What You'll Be Doing

✅ Deliver excellent customer service and drive sales performance

✅ Serve customers, provide quotations and convert enquiries into sales

✅ Support the day-to-day management of the branch

✅ Lead the branch in the Branch Manager's absence

✅ Support, motivate and develop colleagues across the counter, yard and delivery teams

✅ Build strong customer relationships and identify opportunities to grow business

✅ Encourage repeat business and help re-engage inactive customers

✅ Monitor stock levels, availability and merchandising standards

✅ Ensure high standards of health & safety and housekeeping are maintained

✅ Help deliver branch targets and commercial objectives

What We're Looking For

✔ Previous sales, trade counter or supervisory experience

✔ Builders' merchant, plumbing or heating industry experience is highly desirable

✔ A strong desire to progress into branch management

✔ Excellent customer service and communication skills

✔ Confident decision-maker who remains calm under pressure

✔ Positive, hands-on leadership style

✔ Self-motivated with a proactive approach

✔ Ability to lead by example and support a high-performing team

Working Hours

Monday to Friday – 07:15 to 17:15

Alternate Saturdays – 08:00 to 12:00

What's in It for You?

⭐ Competitive salary

⭐ Company pension scheme

⭐ Generous holiday entitlement, increasing with service

⭐ Staff discount across all IBMG brands

⭐ Employee Assistance Programme (EAP)

⭐ Ongoing training and career development opportunities

⭐ Supportive and close-knit branch team

⭐ Clear progression pathway to Branch Manager

Why Join Grant & Stone Building Supplies?

At Grant & Stone Building Supplies, we invest in our people. Many of our managers started on the trade counter, in the warehouse or out in the yard. If you're looking for a business where hard work, commitment and ambition are recognised and rewarded, this could be the perfect next step.

Apply Now

Looking to take the next step in your builders' merchant career?

Apply today for the Assistant Branch Manager position at Grant & Stone Building Supplies - Pinner!