EXPERIENCED TRADE COUNTER SALES ASSISTANT- (SPECIALIST PLUMBING & HEATING MERCHANT)

Job description

To provide a professional, reliable and courteous service to our customers combined with a ‘can do and
positive’ attitude. Must be a team player with the ability to build strong customer relationships combined
with a disciplined approach to follow and maintain company procedures and documentation. You will need to
be flexible in all areas of the business and to assist as advised by the branch manager. Previous Industry
experience within the Plumbing & Heating merchant sector is not essential.

Requirements

• Interacting with customers, understanding their requirements and providing them with the
  necessary product.
• Assist the branch manager to maintain the required level of sales & profit to deliver growth and
  branch stability.
• Ensuring the proper billing and procurement of payment for the product.
• Attending telephone enquiries and giving necessary details to customers and taking orders.
• To obtain good all-round knowledge of company products and to provide customers with all the
  relevant technical and specification information.
• Ensuring the proper storage and inventory of all products and parts.
• Maintain required levels of inventory and reporting any loss or damages to the line manager.
• Assisting in filling purchase orders and other related documentations.
• To undertake any training that may be identified by the company to update and improve your
  performance or to further develop your job role.
• Carry out your daily tasks and responsibilities in an efficient and timely minor in line with your
  managers instructions