Credit Controller

Job description

Job Title: Credit Controller 
Job Type: Full-time, Permanent
Salary: Negotiable + Profit Share
Location: Crawley

Our Credit Control team in Crawley supports over 60 sites across UK Plumbing Supplies, helping to maintain healthy cashflow and keep our businesses trading effectively.

You’ll be central in helping to keep cashflow moving across multiple businesses that are trading every day. You’re not dealing with a static ledger in isolation. You’re working across active accounts where decisions, conversations and outcomes directly impact how the sites operate.

This is a role where communication matters as much as accuracy. You’ll be speaking to trade customers regularly, not just processing accounts in the background. You’ll need to be comfortable holding your ground, building relationships, and getting to a resolution without letting accounts drift.

This role will suit someone from a Credit Control / Accounts Receivable background who understands the rhythm of a busy finance function, or someone earlier in their career from the likes of an admin or customer service environment who is confident, organised, and genuinely wants to build a career in finance.

Key Responsibilities:

You’ll be responsible for maintaining healthy cashflow across UK Plumbing Supplies and supporting our HPS, Plumbcity, MDS and Fayers sites.

- Managing credit control across multiple trading sites

- Chasing overdue accounts via phone and email

- Building and maintaining relationships with trade customers

- Resolving invoice queries in collaboration with internal teams

- Allocating payments and maintaining accurate account records

- Monitoring credit limits and highlighting risk accounts early

- Supporting site teams with account-related queries

- Ensuring consistent follow-up across all outstanding balances

What We’re Looking For:

This role suits someone who is comfortable working in a fast-moving, operational finance environment.

You might come from:

- Credit Control / Accounts Receivable

- Finance / Accounts Administration

- Customer Service or Sales Admin with strong numerical exposure

- Or someone early in their career with strong communication skills and a clear interest in finance

You’ll bring:

- Strong communication skills, especially over the phone

- Confidence chasing payments and managing conversations professionally

- Good attention to detail and follow-through

- Ability to stay organised across multiple priorities and accounts

- Basic understanding of invoices and payments, or willingness to learn quickly

- A calm, consistent approach under pressure

What You’ll Get:

- Central role within a industry leading, trading merchant environment

- Exposure across multiple sites within the UK Plumbing Supplies group

- Real visibility of impact on business performance

- Supportive team environment with scope to develop within finance

Sound like you? Apply now and join a central finance function that actually sits inside the operation it supports.