Branch Manager

Job description

MKM is the leading independent builders’ merchant in the UK, and we were established in 1995. Our people are what make us unique in what we do. Today we have more than 143 branches and over 3300 employees nationwide. Whilst we continue to grow, we are constantly striving to always attract, recruit, retain, promote, and support a diverse mix of colleagues that create a sense of belonging to the ‘MKM family’ for everyone. We hope you will join us on our journey!

Responsibilities and Duties

• Dealing with customers both face to face and over the telephone

• Managing the day-to-day operation of the branch

• Giving excellent customer service and sound product advice

• Taking a proactive approach to building material sales, using every opportunity to make or increase a sale

Benefits

In return, you can be a part of the UK’s leading independent Builders Merchant and winner of many industry awards. Some of the benefits we offer include:

• A competitive pay package
• Generous discretionary bonus scheme.
• People orientated culture.
• Substantial staff discounts.
• Training and development opportunities.
• Holiday scheme which rewards length of service.
• Holiday Purchase Scheme
• Perkbox discounts
• Contributory pension scheme
• Financial Planning Support
• Cycle to work scheme
• Free parking
• Enhanced Maternity
• Enhanced Paternity
• Employee Assistance Programme
• Mental Health Support

Any queries, please call on: 01482 262280

Requirements

Qualifications and Skills

• Sound building supplies product knowledge is essential
• Previous management experience would be a distinct advantage.
• Previous sales experience in a builder’s merchant environment is essential
• Confident dealing with customers
• The ability to build great customer relationships
• A good telephone manner, excellent communication and interpersonal skills
• Computer literate
• Driver’s license essential.