Tool Hire Operative Apprentice

Job description

MKM is the leading independent builders’ merchant in the UK, and we were established in 1995. Our people are what make us unique in what we do. Today we have more than 143 branches and over 3300 employees nationwide. Whilst we continue to grow, we are constantly striving to always attract, recruit, retain, promote, and support a diverse mix of colleagues that create a sense of belonging to the ‘MKM family’ for everyone. We hope you will join us on our journey!

Tool Hire Operative Apprentice L2

MKM is one of the fastest growing independent Builders Merchants in the UK. With its unique business model which sees Branch Directors part owning their branches, resulting in a highly empowered culture with branches outperforming their competitors by some way. The business is growing rapidly with multiple branch openings across the UK.

You will provide product and service advice to increase sales and margin in line with the branch objectives. Promote MKM to be the merchant of choice within your area, build a loyal customer base and drive sales opportunities. You will also work towards your L2 Tool Hire Operative Apprenticeship.

This Apprenticeship is ideal for candidates new to a Tool Hire operation.

In this role you will learn hire products and how to service and maintain them.

Additionally you will learn how to provide excellent customer service.

You will learn:

• Hire industry knowledge
• Product knowledge & servicing
• Legal requirements, procedures & legislation
• Health & Safety
• Hire processes and finance
• Stock management
• Customer service & complaints
• Communication
• Technical hire consultation
• Transport & storage

The role will be working 40 hours a week (Monday – Friday)

Benefits

• A competitive pay package
• Generous discretionary bonus scheme
• Substantial staff discounts
• Training and development opportunities
• Holiday scheme which rewards length of service
• Holiday Purchase Scheme
• Perkbox discounts
• Contributory pension scheme
• Financial Planning Support
• Cycle to work scheme.
• Free parking
• Enhanced Maternity
• Enhanced Paternity
• Employee Assistance Programme
• Mental Health Support

Any queries, please call on: 01482 262280

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