Transport Team Leader

Job description

MKM is the leading independent builders’ merchant in the UK, and we were established in 1995. Our people are what make us unique in what we do. Today we have more than 143 branches and over 3300 employees nationwide. Whilst we continue to grow, we are constantly striving to always attract, recruit, retain, promote, and support a diverse mix of colleagues that create a sense of belonging to the ‘MKM family’ for everyone. We hope you will join us on our journey!

Role Purpose

The Transport Team Leader is responsible for overseeing the central transport administration function, ensuring that transport-related administrative processes and records are maintained accurately and efficiently across the business.

The role leads the transport administration team and provides administrative support to the wider transport function, including supporting the Compliance Co-ordinator with the management of transport documentation and records.

Key Responsibilities

• Lead and supervise the central transport administration team.
• Allocate workload and prioritise administrative activities across the team.
• Provide guidance, training, and development to team members.
• Conduct performance reviews and support continuous improvement within the team.
• Ensure high standards of accuracy, service, and responsiveness.

• Oversee the management of transport-related records and documentation across the fleet.
• Ensure accurate maintenance of driver and vehicle records.
• Coordinate administrative processes relating to:
  • Driver documentation
  • Driver licence checks
  • Fleet records
  • Transport documentation
• Ensure administrative processes are completed within agreed timeframes and company procedures.

• Provide administrative support to the Transport Compliance Co-ordinator.
• Ensure relevant driver and vehicle documentation is maintained and accessible.
• Support the monitoring and updating of transport records and compliance-related documentation as directed by the Compliance Co-ordinator.
• Act as a central point of contact for transport administration queries from branches and operational teams.
• Provide guidance to branch teams on transport-related administrative processes.
• Ensure clear communication of transport procedures and requirements where appropriate.

• Maintain transport-related data within company systems.
• Ensure accurate and timely entry of information relating to drivers, vehicles, and fleet documentation.
• Produce reports relating to transport administration activities where required.

• Identify opportunities to improve administrative processes and efficiency within the transport support function.
• Support the implementation of system or process improvements relating to transport administration.

KPIs / Performance Measures

• Accuracy of transport records
• Timeliness of administrative processes
• Completion of driver and vehicle record updates
• Internal service levels to branches and transport teams
• Team productivity and service standards

Benefits

• A competitive pay package.
• Generous discretionary bonus scheme
• Substantial staff discounts
• Training and development opportunities
• Holiday scheme which rewards length of service
• Holiday Purchase Scheme
• Perkbox discounts
• Contributory pension scheme
• Financial Planning Support
• Cycle to work scheme.
• Free parking
• Enhanced Maternity
• Enhanced Paternity
• Employee Assistance Programme
• Mental Health Support

Any queries, please call on: 01482 262280 – available 8am-5pm, Monday – Friday.

Requirements

Skills & Experience

Essential:

• Experience in an administrative or support role within transport, logistics, or fleet management.
• Experience supervising or coordinating an administrative team.
• Strong organisational and record management skills.
• High attention to detail and accuracy.
• Strong communication and stakeholder support skills.

Desirable:

• Knowledge of transport or fleet administration within a multi-site organisation.
• Experience using fleet or transport management systems.

Key Competencies

• Team leadership
• Organisation and workload management
• Attention to detail
• Communication and stakeholder support
• Problem solving