National Sales Negotiator

Job description

If you love building relationships, solving customer challenges and working at the heart of a fast-paced commercial sales operation, then this is a brilliant opportunity to make a real impact. Keyline is looking for a National Sales Negotiator to join our Leeds office and help us grow our presence across the civils and drainage market.

As part of our National Sales team, you’ll play a key role in shaping how we support customers, bringing together product knowledge, negotiation skills and a genuine passion for great service. This isn’t just about processing orders; it’s about being a trusted partner to our customers, using your insight and initiative to maximise every opportunity.

What you’ll be doing

As a National Sales Negotiator, you’ll:

• Build strong relationships with both customers and our external account managers, staying close to customer needs and opportunities.

• Manage enquiries from first conversation through to invoicing, identifying the right products, offering smart alternatives and ensuring each sale is as profitable as possible.

• Use Keyline tools such as Saleshub and MI to manage quotations efficiently and increase conversion rates.

• Negotiate with strategic suppliers to secure the best outcomes for customers and the business.

• Resolve customer queries in a timely, professional manner, supporting smooth payment and great customer experience.

• Keep your product and market knowledge sharp, understanding materials, price trends, stock availability and industry updates.

• Take ownership of your personal development, learning from colleagues, training and hands-on experience.

• Ensure documentation, credit compliance and sales processes are completed accurately every time.
  
  

In short: you’ll be a go-to expert for customers and colleagues, helping drive the success of our National Sales function.

What you’ll bring

We’re looking for someone who enjoys working with people, thrives in a team and takes pride in getting things right first time. You’ll bring:

• Strong communication, interpersonal and customer service skills.

• Commercial awareness and the confidence to make decisions independently.

• A motivated, energetic approach with the ability to prioritise in a busy environment.

• Good negotiation skills and attention to detail.

• Basic knowledge of civils and drainage—or the willingness to learn.

• Comfort using IT systems and learning new technologies.

Most importantly, you’ll be someone who genuinely enjoys helping customers and wants to be part of a collaborative, supportive team.

What it’s like to work here

At Keyline, we’re a tight-knit team that looks out for each other. Our National Sales Negotiators are at the heart of delivering a great customer experience, and you’ll be surrounded by people who want you to succeed.

We value individuals who bring drive, initiative and a willingness to go the extra mile, balanced with humility, respect and a collaborative spirit. If you like solving problems, learning new things and building lasting customer relationships, you’ll fit right in.

Ready to build your career with us?

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