Job description

Sales Assistant

Location: Exeter
Company: RGB Building Supplies (Part of IBMG)
Job Type: Full‑Time | Permanent

RGB – Southwest (est. 1850)

About RGB
Founded in 1850, RGB is one of the Southwest’s most established builders’ merchants. With generations of customer‑led service, and as part of Independent Builders Merchants Group (IBMG), RGB delivers trusted materials backed by national strength.

The Role

We’re looking for a friendly and customer-focused Sales Assistant to join our Exeter branch.

As the first point of contact for trade and retail customers, you’ll provide product advice, process sales, and help deliver an excellent customer experience in a busy builders’ merchant environment.

Requirements

Key Responsibilities

✔ Serve customers in branch and over the phone

✔ Provide advice on products, pricing, and stock availability

✔ Process orders, quotations, payments, and returns

✔ Maintain a clean, safe, and well-presented trade counter

✔ Support stock control and order fulfilment

✔ Build strong customer relationships and generate repeat business

What We’re Looking For

✔ Experience in a builders’ merchant, trade counter, or retail environment (preferred)

✔ Knowledge of building materials (desirable)

✔ Strong communication and customer service skills

✔ Positive, reliable, and team-focused attitude

✔ Ability to work effectively in a fast-paced environment

Working Hours

Week 1: Monday–Friday, 07:00 –16:00

Week 2: Monday–Friday, 07:00 –16:00 + Saturday 08:00 – 12:00

Benefits

✅ Competitive Salary

✅ Pension & Paid Holidays

✅ Training & Career Development

✅ Staff Discount

✅ Retail Perks Scheme

✅ Employee Assistance Programme

✅ Branded Uniform

✅ Supportive Team Environment

Apply Today

Ready to build your career with a growing, people-focused business?

Apply now and join the team at RGB Building Supplies.