Assistant Branch Manager - Roofbase Swindon

Job description

Assistant Branch Manager – Swindon

Location: Swindon
Hours: Monday – Friday, 7:00am – 4:00pm
Salary: Competitive, depending on experience

Benefits:

• Company pension
  • 23 days holiday plus bank holidays
  • Training and development opportunities
  • Career progression opportunities
  • Uniform and PPE provided
  • Supportive and experienced team environment

About Roofbase

Roofbase is a fast-growing network of specialist roofing merchant branches with a strong reputation for delivering excellent customer service. We stock a comprehensive range of roofing materials for projects of all sizes, from garden shed roofs and home improvements to large commercial developments.

Our focus is simple – provide expert advice, quality products and outstanding service to every customer.

The Role

We are looking for an enthusiastic and customer-focused Assistant Branch Manager to join our Swindon branch.

Working alongside the Branch Manager, you’ll help oversee the day-to-day running of the branch, support the team, deliver excellent customer service and help drive sales growth.

Key Responsibilities

• Support the Branch Manager with the day-to-day running of the branch.
  • Serve customers on the trade counter and over the phone.
  • Prepare quotations and process customer orders.
  • Build strong relationships with trade and retail customers.
  • Support and motivate branch colleagues.
  • Assist with achieving branch sales and service targets.
  • Take responsibility for the branch in the Branch Manager’s absence.
  • Maintain high standards of health, safety and compliance.
  • Help identify new sales opportunities and develop customer accounts.
  • Ensure customers receive excellent service at all times.

Requirements

What We’re Looking For

• Previous experience in sales,
• Strong communication skills
• Strong time management and organisational skills
• Ability to identify and contact potential customers
• Understand customer needs and recommend solutions
• Self-motivated and target-driven
• Ability to work independently and as part of a team
• Adaptability and willingness to learn