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Assistant Branch Manager
Job summary
Employer: Sussex Plumbing Supplies
Position: Sussex Plumbing Supplies – Assistant Branch Manager
Salary: Competitive
Location: Eastbourne
Work arrangement: On-site
Employment type: Full-time
Closing date: 17.07.2026
Job description
🚿 Sussex Plumbing Supplies – Southeast (est. 2000)
About Sussex Plumbing Supplies
Since 2000, Sussex Plumbing Supplies has served plumbing professionals across the Southeast, focusing on customer service, reliability, and expertise. As part of Independent Builders Merchants Group (IBMG), we offer specialist supply with confidence.
About the Role
As Assistant Branch Manager, you’ll support the day-to-day running of the branch. Working closely with the Branch Manager, you’ll help lead the team, drive sales, and deliver excellent customer service.
This is a hands-on role combining leadership, sales, customer service, and operations.
Requirements
What You’ll Do
- Support customers at the trade counter & over the phone
- Help with loading and general branch duties
- Work with the Branch Manager to improve performance
- Supervise and motivate the team
- Support delivery of the branch sales plan
- Manage stock levels and replenishment
- Ensure safe and efficient daily operations (H&S)
- Deliver excellent customer service at all times
- Provide cover for the Branch Manager
- Support the branch with other duties as required
✅ What We’re Looking For
- Experience in a supervisory or management role
- Customer-focused mindset
- Strong organisation and admin skills
- Confident communicator
- Good sales awareness and negotiation skills
- Ability to build strong relationships
- Friendly, professional, team-focused approach
⏰ Working Hours
Monday–Friday: 07:30–17:00
What We Offer
- Competitive salary
- Pension & paid holidays
- Bonus schemes
- Training & career development
- Staff discount on building materials
- Employee Assistance Programme
- Retail discounts (Perks Membership)
- Supportive team environment
Apply Today
Ready for your next step?
Join Sussex Plumbing Supplies as an Assistant Branch Manager in Eastbourne and help drive branch success.
