Bathroom Showroom Consultant

Job description

Total Plumbing Supplies

Join our team at Total Plumbing Supplies, a respected independent builder’s merchant serving the Southeast since 2001. With a commitment to quality products and exceptional customer service, we are part of the Independent Builders Merchant Group (IBMG), the largest independent merchant group in the South of England.

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The Role 

We have an exciting opportunity for a Bathroom Showroom Consultant to join our team at our Shepton Mallet TPS Shepton Mallett & Street branch. In this role, you will create high-quality bathroom designs that meet customer specifications, maximise sales and margins while delivering excellent customer service. You will also build strong relationships with customers, both face-to-face and over the telephone while ensuring that all documentation is completed accurately, processes are followed in a timely manner and company polices and procedures are adhered to at all times.

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Requirements

Responsibilities and Duties

• Deal with all customer queries as professionally and quickly as possible taking responsibility for the start to end sales process.
• Preparing and managing effective meetings with customers in the showroom, or on site
• ​ Executing and coordinating the sale of the bathroom.
• To ensure all customers are politely and efficiently served to guarantee customer satisfaction.
• Provide customers with advice and guidance on the selection and use of products.
• Give a flexible service to customers whether on site or in the customers’ homes.
• Drive sales forward using appropriate selling techniques
• Maximise sales using linked selling and other appropriate skills.
• All inquiries and quotations must be priced quickly and efficiently using market and system information

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The Requirements 

• Full driving licence
• ​Experience within bathroom sector
• IT skills essential
• Have good verbal communication skills with customers and other colleagues
• Ability to take and give instructions
• Be organized in prioritizing workload effectively
• Ability to work on own initiative and work as part of a team
• Maintain good knowledge of health and safety policy and procedures at all times
  

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The Hours 

• ​Week 1:  Monday to Friday 09:00-17:00
• Week 2:  Monday to Friday 09:00-17:00 Saturday 08:00-12:00

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The Rewards

​What we Offer
At IBMG, we value our employees and offer a supportive work environment that fosters growth and development. By joining our team, you will have access to training opportunities, career advancement prospects, and a range of benefits:
• Competitive salary
• Pension scheme and paid holidays
• Supportive team and positive work environment
• Career development and training
• Staff discount on building materials
• Employee assistance program
• Perks Membership (Discounts available in a variety of retailers)
• Branded Uniform
If you are looking for an exciting opportunity to contribute your skills and be part of a dynamic team at Total Plumbing Supplies apply now for the Bathroom Showroom Consultant position. Join us in our mission to deliver excellence in the Builders Merchant Sector.