Administrator/Counter Sales Assistant

Job description

 Administrator/Counter Sales Assistant
Location: Llanelli

We’re looking for an organised, customer-focused Administrator/Counter Sales Assistant to join our team at Branch. This is a dual-role position that combines administrative support with customer-facing sales duties at our busy trade counter.

This is an ideal opportunity for someone who enjoys variety in their day-to-day responsibilities and is confident working in both office and retail environments.

What you’ll be doing:

Administration:

• Daily banking and till reconciliation in line with company procedures.
• Processing goods received notes and updating purchase orders.
• Booking in IBTs and special orders.
• Monitoring stock movements and resolving stock discrepancies.
• Maintaining shelf-edge labels and stationery supplies.
• Filing advice notes and providing proof of delivery when required.
• Assisting with stock takes and correcting stock location issues.

Customer Sales:

• Serving trade and domestic customers efficiently and professionally.
• Responding to telephone and counter enquiries.
• Providing product advice and ensuring a smooth customer experience.

 What we’re looking for:

• Strong attention to detail and good organisational skills.
• Excellent communication and customer service skills.
• Ability to multitask across admin and sales functions.
• Previous experience in retail, admin, or trade counter environments is preferred.

What we offer:

Some of the benefits of working for us include Profit Share Bonus Scheme, Online discount portal including money off retail brands and holidays, Employee Care Helpline and access to a digital GP, staff discount scheme, Death in Service benefit, formal training and career progression opportunities.

Hours of work: An average of 40.75 hours per week, Monday to Friday between 7.30am – 4.30pm, plus every other Saturday morning from 8.00am until 12.00pm.

Salary: NMW

Interested?
If you’re looking for a varied and rewarding role where no two days are the same, we’d love to hear from you.