Service Provider
Intact Software
Regional Sales Director
You will plan, direct, or coordinate the actual distribution or movement of a product or service to the customer. Coordinate sales distribution by establishing sales territories, quotas, and goals and establish training programmes for sales managers. Analyse sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preferences of customers.
Customer Service Manager
You will manage the day to day customer service team, Act as the senior escalation point for Client and internal Customer Service related issues.
Develop and maintain close working relationships with other key departments Operations, Supply Chain and Account Management. Lead, manage and develop the Customer Service assistants to ensure that client expectations are exceeded and Service Level Agreements maintained, driving a culture of Continuous Improvement.
Digital/Social Media Coordinator
Social media coordinators handle the day-to-day responsibilities of managing social media platforms. This includes scheduling posts, engaging with followers and responding to enquiries. Social media strategists assess which social networks will offer the maximum reach and best ROI, then develop plans for each one. Often the role may include other elements of digital marketing such as emailing programmes, website updating, online advertising (Pay Per Click) etc.
Engineering Technician
A complex and specialist detailed role, assembling systems according to specific work instructions, using relevant hand & machine tools, with various measuring equipment. They must comply with regulations and organisational safety requirements. They must be able to use and interpret engineering data and documentation such as engineering drawings and computer generated printouts. They will be expected to work both individually and as part of a manufacturing team.
Quality/Compliance Control
Covering everything from resource allocation to spotting errors before they happen, alongside training colleagues to make the most of their own roles and responsibilities.
Packaging/Despatch Operative
This role ensures goods are picked accurately and packaged securely for despatch to our customers, using machinery and mechanical handling equipment as necessary.
IT/Software Technician
You will maintain software and equipment, supporting/troubleshooting various business and support functions. Testing IT systems and diagnosing issues. Changing system and application settings. Installing software and security systems.
The role may involve training people on IT software and systems. Upgrading network infrastructure and software. Enabling remote mobile working and supporting colleagues with IT issues.
Software Developer
Software developers use their programming skills to create new software and improve existing software applications. They design and write the code used to build everything from operating systems to mobile apps to video games. Often, project managers provide software developers with an organisation’s business goals, and they translate those needs into software requirements.
In this role, you may be involved with every stage of the software development life cycle (SDLC), from defining user needs and anticipating user behaviour to releasing a complete application. You will likely work on a team with other software developers, engineers, or computer programmers.
