Berkshire

Yard Sales Assistant

Joining our friendly and hard working family as an Yard Sales Assistant, you’ll be on the front line dealing with our customers that come into our yard.  As part of the branch team, you will play a vital role in our continued success, providing a first class service.
What will I be doing?

No one day is the same as the next in TP branch life, but here are a few pointers:

  • Our success is built on strong relationships with our customers so it’s essential that you can help deliver the highest standards of service – the key thing is to be helpful and friendly at all times, you will likely get to know our customers on a first name basis.
  • You will be based outside, processing our customer orders, loading and unloading customer and company vehicles.
  • You will also unload our building products from supplier deliveries and accurately book them in the branch warehouse.
  • Experience of using a forklift is ideal, but don’t worry full training is provided
  • Safety is at the forefront of everything we do, your aim will be to ensure that our standards never slip, this means maintaining a tidy and safe working environment

What skills do you need?

This is a key customer facing role, you just need the ability to provide great customer service, we can teach you the rest.  

Does this sound like you?

We hope you can say ‘Yes’ to all of the characteristics below – they are in the DNA of all our fantastic Yard Sales Assistants.  Are you:

  • Someone that is physically active, as this role is located outside, it will involve lifting heavy building materials
  • Someone that has a friendly and outgoing personality who is happy to communicate face to face with customers and build strong relationships
  • Someone that is adaptable, resilient and tenacious with high levels of energy and drive.
  • Someone who thrives in a dynamic and fast paced environment
Being a Yard Sales Assistant in TP gives you a fantastic opportunity to excel and to continue to develop your career, if you choose.  As a new colleague you will be encouraged to enroll onto a TP development scheme – which are available to colleagues and managers at all levels of our business. How will you know you are doing a great job and developing your career? Simple. We will support you with a development plan, that embraces our values.
 
You’ll also receive £Competitive pay + Benefits (which includes an annual colleague bonus, contributory pension, private healthcare, life assurance, sharesave scheme, group wide colleague discounts across the Travis Perkins Group (including Toolstation).  Plus we have a number of online discounts at leading retailers from airport parking to theme parks to eating out and cinemas.  Our working hours also offer a great work life balance – most of our customers choose to enjoy their weekends and bank holidays which means you can too!
You may not know much about Travis Perkins, but if you look a bit closer you might be surprised, despite our size, we have the values of a family run business and the mindset and ambition of a forward thinking Company.  We pride ourselves on being a great place to work that’s why we have been voted one of the UK’s Top Employers every year since 2010. We offer our employees access to extensive career opportunities across our 5 leading businesses.  We operate out of more than 1400 outlets nationwide and have over 20,000 colleagues.  
We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves. 

You be you, it makes us, us.
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Multi-drop Driver/Customer Service Assistant

Joining our friendly and hard working family as a Multi-drop Van Driver/Customer Service Assistant, you’ll be on the front line dealing with our customers both in branch and off site (when making deliveries); playing a vital role in our continued success, providing a first class service whilst keeping colleagues and customers safe at all times.
 
What will I be doing?

No one day is the same as the next in TP branch life, but here are a few pointers:

  • Our success is built on strong relationships so it’s essential that you can help deliver the highest standards of service – the key thing is to be helpful and friendly, as you will likely get to know our customers on a first name basis.
  • Driving our transit and flatbed vehicles (up to 3.5ton) you will carry out multi‐drop deliveries from our branch direct to our local customers and be responsible for ensuring they receive their orders on time and in one piece, safely, every time. 
  • Safety is at the forefront of everything we do, your aim will be to ensure that our standards never slip, by adhering to all stay safe policies and procedures especially whilst unloading, loading and driving our vehicles. 
  • Want a work life balance – Our working hours are Monday to Friday between the hours of 07:30 – 17:00, every other Saturday 08:00 – 12:00.
What experience do you need?

You will need to be an experienced driver with a minimum Cat B licence (up to 3.5ton) held for at least 12 months. Experience within our industry is advantageous but not essential as long as you have an ability to learn quickly, a strong work ethic and are physically fit.  We are looking for candidates with exceptional customer service experience, health & safety awareness, the rest we can teach you along the way. We will provide you with a great introduction into our business and provide you with all the tools needed.  
Does this sound like you?

We hope you can say ‘Yes’ to all of the characteristics below – they are in the DNA of all our fantastic Van Driver/Customer Service Assistants. Are you:

  • Someone that is highly adaptable, resilient and tenacious with high levels of energy and drive.
  • Someone who thrives in a dynamic and fast paced environment.
  • Someone with exceptional customer service experience, the ability to work under pressure efficiently and safely and a flexible attitude to work.
  • Someone who is as comfortable working in branch as they are out on the road.

Being a Van Driver/Customer Service Assistants gives you a fantastic opportunity to excel and to continue to develop.  How will you know you are doing a great job and developing your career? Simple. We will support you with a development plan that embraces our values – we call them Cornerstones.  These are Working For Our Customers, Upholding Family Values, Being The Best, Keeping People Safe, Making Decent Returns
You’ll also receive £Competitive pay + Benefits (which includes a colleague bonus, contributory pension, private healthcare, life assurance, sharesave scheme, group wide colleague discounts across the Travis Perkins Group (including Toolstation).  Plus we have a number of online discounts at leading retailers from airport parking to theme parks to eating out and cinemas.  Our working hours also offer a great work life balance – most of our customers choose to enjoy their weekends and bank holidays which means you can too!
You may not know much about Travis Perkins, but if you look a bit closer you might be surprised, despite our size, we have the values of a family run business and the mindset and ambition of a forward thinking Company.  We pride ourselves on being a great place to work that’s why we have been voted one of the UK’s Top Employers every year since 2010. We offer our employees access to extensive career opportunities across our 5 leading businesses.  We operate out of more than 1400 outlets nationwide and have over 20,000 colleagues. 

We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves. 


You be you, it makes us, us.
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Customer Sales Assistant

Job Title: Sales Assistant

Working Hours: Monday to Friday and alternate Saturday Mornings (8-12)

We are Travis Perkins.

Leading our industry for over two centuries, we’ve built our early foundations into a nationwide business that gives customers the products they need, with the smile they deserve. We’re proudly part of Travis Perkins plc., the UK’s largest distributor of building materials, providing unrivalled customer service from over 1,400 branches across the UK. 

What’s it like to be a Sales Assistant?

Every day is different at Travis Perkins, but here’s what you can expect:

  • Strong customer relationships are key to our success, both in person and by phone. You’ll deliver the highest service standards, understanding and meeting your customers’ current and future needs before sending them on their way with a smile.
  • We keep safety at the heart of everything we do. Maintaining high standards across our working environment keeps everybody safe and happy all day, every day.
  • Working alongside our partnered businesses, our combined product range means there are always more materials, tools, or services to offer our customers. Understanding and promoting additional products will see you succeed.
  • You’ll spend time outside in our Yard, helping to process orders, load and unload vehicles, and accurately book deliveries into our systems.

Do you have what it takes?

  • Are you confident in your physical ability to process heavy and bulky stock throughout the Yard and Warehouse, within our health and safety guidelines?
  • Do you provide a best-in-class sales experience through positive and purposeful interactions that leave a lasting impression?
  • Can you self-motivate, multi-task and stay organised in adaptable, fast-paced environments?
  • You don’t need to be an expert in building materials and tooling, we’ll support you to learn this on the job!
  • Are you a team player who is comfortable to step outside of your role to support colleagues across the wider branch?

What’s in it for you?

  • Make your job a journey – with support to enrol onto development schemes, giving you the tools and knowledge you need to excel and progress.
  • Competitive salary – with bonus earning potential too! We achieve together, so we earn together too.
  • Enhanced pension scheme – prepare for your future by matching your pension contributions up to 10%. (Conditions apply)
  • Group-wide discounts – 20% off at Toolstation, with wider savings across the group.
  • Sociable hours – Protect your “me time” with sociable daytime hours (no evenings!).
  • ShareSave – own our collective success by investing with our group shares.
  • Online shopping discounts – treat yourself more often, thanks to discounts across a range of leading retailers… from everyday essentials, to airport parking and travel!

What about our culture?

Every day, we work together, giving our best to be the best. By sharing our knowledge we don’t just support our colleagues, we create an unrivalled customer experience that shows them that we really care.

We’re driven to remain a truly inclusive employer. Please let your recruiter know how we can help you to thrive as your authentic self. You be you, it makes us, us.

We reserve the right to cancel or close this vacancy without notice or reason, and prior to the expiry date.


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Grant & Stone – Yard Operative

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