Leadership. Operational know-how. A hands-on approach.

We’re looking for an Assistant Branch Manager to join the team at the newly rebranded Lords Timber Huntingdon. This is an exciting opportunity for someone with merchanting experience who enjoys being involved in all aspects of branch operations and is ready to take the next step in their career.

Working closely with the Branch Manager, you’ll help drive the day-to-day running of a busy branch — supporting the team, building strong customer relationships, and helping maintain the high standards our customers expect. This is a varied, hands-on role within a supportive team environment, with genuine scope to grow as the business continues to develop.

What you’ll be doing

• Supporting the day-to-day running of the branch 
• Assisting with team leadership and branch coordination 
• Helping manage stock control, purchasing, and transport operations 
• Building strong relationships with customers and supporting sales growth 
• Maintaining high standards of customer service across the branch 
• Supporting health & safety compliance and company procedures 
• Assisting with branch administration, banking, and cash reconciliation 
• Helping develop and support the wider branch team 

What we’re looking for

• Experience within a builders’ merchant environment 
• Strong operational awareness and attention to detail 
• Previous supervisory or team leadership experience 
• A customer-focused and commercially aware mindset 
• Good organisational and communication skills 
• A proactive, team-first attitude 
• Understanding of health & safety procedures within a branch environment 
• Eligibility to work in the UK 

What we offer

• Hours: 7am-5pm Mon-Fri, 7.30am-12pm alternate Saturdays
• Competitive salary 
• Discretionary bonus scheme 
• 23 days holiday plus Bank Holidays 
• Staff discount 
• Long-term career opportunities within Lords Group 

If you’re looking for a role where you can make a real impact, develop your leadership skills, and be part of an ambitious and growing business, we’d love to hear from you.

Company Description

Lords Builders Merchants has been serving tradespeople, homeowners and local communities across London and the Home Counties for over 40 years. Built on strong customer relationships, local expertise and dependable service, we have grown into a trusted name in building supplies. As part of Lords Group Trading, we combine the heritage of an established business with the ambition, energy and opportunity of a growing Group.

We are proud to create an inclusive workplace where people from all backgrounds and experiences are welcomed, valued and encouraged to succeed. If you are looking to join a business where you can contribute, develop and be part of a supportive team, we would love to hear from you.

Telesales Executive / Sales Executive / Sales Advisor / Sales Co-Ordination 

A great team, a warm call and the opportunity to build your career, not just within BSS, but Travis Perkins Group!

We’re looking to re-ignite relationships with our customers and as a leading brand and market leader, this means every call is a warm call. 

Our first class service levels, customer innovation and UK wide branch network enables us to to work together, so our service levels are of the very best.

Your role initially will be to come in and make contact with a range of different customers re-igniting their love for BSS, while building yourself a customer base. We can work at your pace! 

You’ll receive full product training, be supported by a brilliant team and be given the opportunity to develop and grow your sales career within a great group of companies. 

Who are we looking for?

• Previous experience in customer service environments

• Experience in sales, call centre environments 

• Experience of any form of sales and looking to progress their career.

• Personality, determination and ability to work at pace! 

About us

We’re BSS, part of Travis Perkins Group, focused on delivering the heating and plumbing essentials that keep homes, offices & buildings running. With 55 branches nationwide and a partnership with TF Solutions, we’re not just about selling; we’re about solving problems, supporting new technologies, and helping our customers reduce their carbon footprint. It’s all part of being there when it counts.

We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves. 

You be you, it makes us, us.