Telesales Executive / Sales Executive / Sales Advisor / Sales Co-Ordination 

A great team, a warm call and the opportunity to build your career, not just within BSS, but Travis Perkins Group!

We’re looking to re-ignite relationships with our customers and as a leading brand and market leader, this means every call is a warm call. 

Our first class service levels, customer innovation and UK wide branch network enables us to to work together, so our service levels are of the very best.

Your role initially will be to come in and make contact with a range of different customers re-igniting their love for BSS, while building yourself a customer base. We can work at your pace! 

You’ll receive full product training, be supported by a brilliant team and be given the opportunity to develop and grow your sales career within a great group of companies. 

Who are we looking for?

• Previous experience in customer service environments

• Experience in sales, call centre environments 

• Experience of any form of sales and looking to progress their career.

• Personality, determination and ability to work at pace! 

About us

We’re BSS, part of Travis Perkins Group, focused on delivering the heating and plumbing essentials that keep homes, offices & buildings running. With 55 branches nationwide and a partnership with TF Solutions, we’re not just about selling; we’re about solving problems, supporting new technologies, and helping our customers reduce their carbon footprint. It’s all part of being there when it counts.

We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves. 

You be you, it makes us, us.

We are Travis Perkins.
Leading our industry for over two centuries, we’ve built our early foundations into a nationwide business that gives customers the products they need, with the smile they deserve. We’re proudly part of Travis Perkins plc., the UK’s largest distributor of building materials, providing unrivalled customer service from over 1,400 branches across the UK.

What’s it like to be a Yard Assistant?
Every day is different at Travis Perkins, but here’s what you can expect:

• Our success is built on strong relationships with our customers so it’s essential that you can help deliver the highest standards of service – the key thing is to be helpful and friendly at all times, you will likely get to know our customers on a first name basis.

• You will be based outside, processing our customer orders, loading and unloading customer and company vehicles.

• You will also unload our building products from supplier deliveries and accurately book them in the branch warehouse.

• Experience of using a forklift is ideal, but don’t worry full training is provided

• Safety is at the forefront of everything we do, your aim will be to ensure that our standards never slip, this means maintaining a tidy and safe working environment

Do you have what it takes?

• This is a key customer facing role, so you will need to be enthusiastic and have great interpersonal skills. 

• Be confident in your physical ability to process heavy and bulky stock throughout the Yard, within our health and safety guidelines.

• Thrive in a dynamic and fast paced environment, be adaptable and resilient.

What’s in it for you?

• Make your job a journey – with support to enrol onto development schemes, giving you the tools and knowledge you need to excel and progress.

• Competitive salary – with bonus earning potential too! We achieve together, so we earn together too.

• 22 days of holiday

• Enhanced pension scheme – prepare for your future by matching your pension contributions up to 10%. (Conditions apply)

• Group-wide discounts – 20% off at Toolstation, with wider savings across the group.

• Sociable hours – Protect your “me time” with sociable daytime hours (no evenings or weekends!).

• ShareSave – own our collective success by investing with our group shares.

• Online shopping discounts – treat yourself more often, thanks to discounts across a range of leading retailers… from everyday essentials, to airport parking and travel!

What about our culture?

Every day, we work together, giving our best to be the best. By sharing our knowledge we don’t just support our colleagues, we create an unrivalled customer experience that shows them that we really care.
We’re driven to remain a truly inclusive employer. Please let your recruiter know how we can help you to thrive as your authentic self. You be you, it makes us, us.

We reserve the right to cancel or close this vacancy without notice or reason, and prior to the expiry date.

Working Hours: Monday to Friday,

We are BSS. With over 110 years of heritage, we are the UK’s leading distributor of heating, pipeline, process, and mechanical services equipment. As a proud part of Travis Perkins plc., the UK’s largest distributor of building materials, we provide an unrivalled service from over 1,400 branches across the Group. We combine technical expertise with a nationwide reach to ensure our customers get the products they need, with the smile they deserve. Get to know us at https://www.bssindustrial.co.uk/about-us

What’s it like to be an Internal Branch Sales Assistant? In this role, you’ll be at the heart of our Branch Sales Team. This is a fast-paced, relationship-driven position where your goal is to maximise every opportunity and help us expand our customer base. You aren’t just taking orders; you are building the partnerships that keep the industry moving.

• Relationship Builder: Most of our customers are regulars. You’ll develop friendly, professional rapport over the phone and via email to ensure they keep coming back to us.

• Sales Specialist: You’ll handle customer enquiries with speed and accuracy, identifying new accounts and proactively upselling smart solutions to meet their project needs.

• Order Champion: You’ll coordinate with the wider branch team and our suppliers to ensure every transaction is smooth from start to finish—making sure orders are delivered on time and in full.

• Face of the Branch: While your primary focus is phone and email, you’ll also be involved in face-to-face customer service on our busy trade counter.

• Safety First: You’ll champion our non-negotiable safety culture across every element of the role. Safety first, always.

Do you have what it takes? We are looking for someone who is self-motivated, enthusiastic, and highly organised. While product knowledge is a massive plus, we’ll provide full training if you have the right sales-focused mindset.

• You’re a Communicator: You have experience in a phone-based sales or customer service role and know how to build trust with a diverse range of people.

• You’re Organised: You can manage a busy inbox and a ringing phone while maintaining sharp attention to detail.

• You’re Tech-Savvy: You have good numerical and computer skills, essential for processing orders accurately and navigating our systems.

• You’re an Energetic Team Player: You’re focused on hitting goals and eager to contribute to the branch’s success.

• You’re Proactive: You don’t just wait for the phone to ring—you look for ways to develop new business and support your colleagues.

What’s in it for you?

• Make your job a journey – Huge opportunities for career growth, including leadership training and development programmes across the Travis Perkins Group.

• Competitive salary – With bonus earning potential! We achieve together, so we earn together too.

• Enhanced pension scheme – Prepare for your future with matched contributions up to 10% (Conditions apply).

• Group-wide discounts – 20% off at Toolstation, Travis Perkins, and wider savings across the group.

• Sociable hours – Protect your “me time” with sociable daytime hours and no evenings.

• Fit for success – Health & Wellbeing support, including DigiCare, Cycle to Work, and our Wellbeing Centre.

• ShareSave – Own a piece of our collective success by investing in group shares.

What about our culture? Every day, we work together, giving our best to be the best. By sharing our knowledge, we create an unrivalled customer experience. We’re driven to remain a truly inclusive employer where you can thrive as your authentic self. 

You be you, it makes us, us.

We reserve the right to cancel or close this vacancy without notice or reason, and prior to the expiry date.

Assistant Branch Manager
Working Hours: Monday to Friday (7am-4:30pm), Alternate Saturday Mornings (8-12)

We are Travis Perkins.

Leading our industry for over two centuries, we’ve built our early foundations into a nationwide business that gives customers the products they need, with the smile they deserve. We’re proudly part of Travis Perkins plc., the UK’s largest distributor of building materials, providing unrivalled customer service from over 1,400 branches across the UK.

What’s it like to be an Assistant Branch Manager?

As the Assistant Branch Manager at Travis Perkins, you’ll support the day-to-day of branch life, leading your colleagues to achieve excellence in everything they do.

• You’ll have a strong sales presence, to drive daily sales activity and achieve targets to boost the profitability of your branch.

• As part of the branch management team, you’ll drive standards across the branch and create fantastic customer relationships at every opportunity.

• You’ll be a confident people leader, capable of motivating and coaching your colleagues as they work to achieve their high potential.

Do you have what it takes?

• You’ve got relevant experience and can motivate and develop teams to succeed.

• You hold strong people skills, key for building strong relationships and negotiating successfully.

• You’re highly organised and can prioritize tasks with attention to detail.

• You champion a non-negotiable safety culture and prioritize the wellbeing of your team and customers.

• You’re dedicated to providing exceptional customer service and maintaining high standards at all times.

• You’re an energetic team player, eager to contribute, and focused on hitting goals.

• Relevant industry experience will help you to embed quickly into this role. However, if you’re a confident and successful sales leader in a different, customer-centric industry, we’d love to hear from you!

What’s in it for you?

• Make your job a journey – opportunities for career growth in a thriving business, including leadership training and development programs.

• Competitive salary – with bonus earning potential too! We achieve together, so we earn together too.

• Enhanced pension scheme – prepare for your future by matching your pension contributions up to 10%. (Conditions apply)

• Group-wide discounts – 20% off at Toolstation, with wider savings across the group.

• Sociable hours – Protect your “me time” with sociable daytime hours (no evenings!).

• Fit for success – Health & Wellbeing support, including DigiCare, Cycle to Work, and access to our Wellbeing Centre

• ShareSave – own our collective success by investing with our group shares.

• Online shopping discounts – treat yourself more often, thanks to discounts across a range of leading retailers… from everyday essentials, to airport parking and travel!

What about our culture?

Every day, we work together, giving our best to be the best. By sharing our knowledge we don’t just support our colleagues, we create an unrivalled customer experience that shows them that we really care.
We’re driven to remain a truly inclusive employer. Please let your recruiter know how we can help you to thrive as your authentic self. You be you, it makes us, us.

We reserve the right to cancel or close this vacancy without notice or reason, and prior to the expiry date.

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