Learning & Development Manager

Location:  Ammanford

Reporting to: HR Manager

LBS is looking for an experienced Learning & Development Manager to lead the design and delivery of learning initiatives across the business. This role will drive colleague development, compliance, leadership capability, and career progression, ensuring our people have the skills and knowledge needed to succeed.

Key Responsibilities

• Conduct training needs analyses to identify skills gaps and development opportunities.
• Design and deliver engaging learning programmes, including onboarding, compliance, leadership development, and personal development planning.
• Lead the annual review process and create development pathways that support career aspirations and succession planning.
• Manage Learning & Development Coaches and Driver Assessor, ensuring effective delivery of training and Essential Skills programmes.
• Build strong partnerships with external training providers and suppliers to enhance learning opportunities and product knowledge.
• Maintain accurate training records and ensure compliance with legal and regulatory requirements.
• Measure and report on training effectiveness, ROI, and learning outcomes to support continuous improvement.

About You

You will be an experienced Learning & Development professional with a proven track record of designing and delivering successful learning strategies across multi-site organisations. You will have experience leading training teams, developing leadership and management programmes, and using learning technologies to drive engagement and performance.

Key requirements include:

• Significant experience in Learning & Development, Training, or Talent Development.
• Experience managing and developing training teams.
• Proven ability to design and implement organisation-wide learning initiatives.
• Strong stakeholder management, coaching, and relationship-building skills.
• Experience measuring training effectiveness and reporting on outcomes.
• Excellent project management and organisational skills.
• Strong digital skills and confidence using learning management systems and learning technologies.

Desirable:

• CIPD Level 5 or Level 7 qualification in Learning & Development, Human Resources, or Organisational Development.
• Recognised training qualification.
• Experience managing apprenticeship or funded learning programmes.

Some of the benefits of working for us include Company Car/Car Allowance, Profit Share Bonus Scheme, Online discount portal including money off retail brands and holidays, Employee Care Helpline and access to a digital GP, staff discount scheme, Private Health Care, Death in Service, formal training and career progression opportunities.

Hours of work: An average of 38.75 hours per week, Monday to Friday between 7.30am – 4.30pm. 

Salary: Depending on Experience

Key Accounts Manager

Location: Head Office, Ammanford

We’re looking for an ambitious and customer-focused Key Accounts Manager to take ownership of a portfolio of key accounts, drive growth, and build long-lasting partnerships. This is an exciting opportunity to play a central role in strengthening our relationships with regional and national contractors, delivering best-in-class service while meeting sales and margin targets.

What You’ll Do:

• Develop and maintain strong relationships with key account customers across the region.
• Manage a portfolio of existing high-value accounts while identifying and securing new business opportunities.
• Deliver sales growth in line with company targets and objectives.
• Negotiate pricing, supply agreements, and contract terms within company guidelines.
• Work closely with branch teams and internal departments to ensure excellent customer service and fulfilment.
• Prepare and deliver customer presentations, proposals, and business reviews.
• Monitor market trends, competitor activity, and customer requirements within the construction and merchant sector.
• Resolve customer issues promptly and professionally to maintain long-term relationships.
• Maintain accurate account records, sales forecasts, and pipeline reporting using CRM systems.
• Collaborate with suppliers and product specialists to maximise opportunities across all product categories.
• Ensure compliance with company policies, credit control procedures, and health & safety standards.

What We’re Looking For:

• Proven experience in account management, sales, or business development.
• Strong commercial awareness with the ability to identify opportunities.
• Excellent communication, negotiation, and relationship-building skills.
• Customer-first mindset with a passion for delivering outstanding service.
• Ability to work independently and strategically, while also being a strong team player.
• Knowledge of contracting and construction markets is desirable.

What we offer:

Some of the benefits of working for us include a Company Car/Car Allowance, Profit Share Bonus Scheme, Online discount portal including money off retail brands and holidays, Employee Care Helpline and access to a digital GP, staff discount scheme, Death in Service benefit, formal training and career progression opportunities.

Hours of work: An average of 38.75 hours per week, Monday to Friday between 7.30am – 4.30pm.

Salary: Depending on Experience

Interested?

Join us and be part of a forward-thinking team where your skills, drive, and ideas will make a real impact. If you’re ready to take ownership of key accounts and grow with us, we’d love to hear from you apply today.

Yard Assistant/Relief LGV Driver

Location: Ammanford

Do you enjoy working outdoors, supporting customers, and getting behind the wheel? We’re looking for a Yard Assistant / Relief LGV Driver to join our busy Ammanford team. This is a varied role where you’ll support the smooth running of the yard and warehouse while also stepping in to cover LGV driving duties when required.

 What You’ll Be Doing:

In the Yard & Warehouse:

• Help customers with orders and loading materials safely into their vehicles.
• Pick, check, and prepare stock for deliveries and collections.
• Loading the vehicles ready for delivery.
• Maintain stock accuracy, replenish shelves, and keep the yard well-presented.
• Assist with unloading supplier vehicles and storing goods safely.
• Operate forklifts safely (training provided if required)
• Support with regular stock checks and merchandising.
• Keep the yard clean, tidy, and safe at all times.

As a Relief LGV Driver:

• Safely operate company vehicles, following all road laws and company policies.
• Carry out daily vehicle inspections and ensure accurate documentation.
• Secure loads correctly, using tarpaulins and cranes where trained.
• Deliver products to customers, ensuring goods are signed for.
• Represent the company on the road with professionalism and courtesy.
• Provide first-class service to every customer

What We’re Looking For:

• A valid LGV Class 2 driving licence.
• Up to date CPC and Hiab experience would be advantageous.
• Great customer service and communication skills.
• A team player with a flexible, hands-on attitude.
• Forklift licence (desirable — training can be provided).
• Commitment to health & safety and following procedures.
• Smart, professional appearance.

What we offer:

Some of the benefits of working for us include Profit Share Bonus Scheme, Online discount portal including money off retail brands and holidays, Employee Care Helpline and access to a digital GP, staff discount scheme, Death in Service benefit, formal training and career progression opportunities.

Hours of work: An average of 40.75 hours per week, Monday to Friday between 7.30am – 4.30pm, plus every other Saturday morning from 8.00am until 12.00pm.

Salary: £27,842

Interested?
If you’re ready to join a hardworking team where your efforts in this varied role will make a difference every day, we’d love to hear from you!

Assistant Branch Manager – TOTAL Plumbing
Location: TP Ammanford

Are you ready to take the next step in your career and help lead a successful branch team? TOTAL Plumbing, part of the LBS Builders Merchants Group, is looking for a proactive and motivated Assistant Branch Manager to support the Branch Manager in the efficient, profitable, and customer-focused running of our branch.

What You’ll be doing:

you’ll play a key role in supporting the Branch Manager across all areas of branch operations, deputising in their absence. From managing daily activities and driving sales to supporting the team and ensuring excellent customer service, you’ll help make sure the branch achieves its targets and delivers a first-class service.

Your key responsibilities will include:

• Supporting the Branch Manager in overseeing the day-to-day running of the branch.
• Deputising for the Branch Manager as required.
• Assisting with stock control, purchasing, and merchandising.
• Driving sales opportunities and helping grow the customer base.
• Building and maintaining strong relationships with customers and suppliers.
• Supporting financial targets, cash collection, and profit improvement.
• Motivating, coaching, and developing staff.
• Ensuring compliance with Health & Safety, HR, and company policies.

About You

We’re looking for someone with:

• Previous supervisory or management experience, ideally within the plumbing trade, retail, or merchanting sector.
• A strong focus on customer service and relationship building.
• Good commercial and financial awareness.
• Excellent communication and leadership skills.
• A hands-on, proactive approach to problem solving and decision making.

What we offer:

Some of the benefits of working for us include Profit Share Bonus Scheme, Online discount portal including money off retail brands and holidays, Employee Care Helpline and access to a digital GP, staff discount scheme, Death in Service benefit, formal training and career progression opportunities.

Hours of work: An average of 43.25 hours per week, Monday to Friday from 7.30am – 4.30pm, plus every other Saturday morning from 8.00am until 12.00pm.

Salary: Dependant on Experience

Interested?
At TOTAL Plumbing, we’re part of a trusted and well-established group that values its people. As Assistant Branch Manager, you’ll gain great experience in all areas of branch management, with opportunities to grow and develop

Internal Sales Assistant

Location: Ammanford

As an Internal Sales Assistant, you’ll play a key role in supporting the Branch Manager to ensure the efficient, profitable, and customer-focused running of the branch. This is a hands-on role where you’ll be involved in sales, stock control, customer service, and helping grow our customer base.

What you’ll do:

• Support the Branch Manager in achieving branch sales targets and maximising margins.
• Provide customers with quotations, product advice, and a high level of service.
• Identify opportunities with new and existing customers to grow business.
• Manage and maintain stock levels, ensuring core products are available and displayed effectively.
• Coordinate stock takes and ensures goods-in procedures are followed correctly.
• Build strong relationships with customers and suppliers, resolving any issues swiftly.
• Stay commercially aware of local market trends and competitor activity.
• Support cash collection, debt control, and contribute to financial performance goals.

What We’re Looking For:

• Previous experience in a similar sales or customer service role (ideally within a builder’s merchants or trade environment).
• Strong communication skills and the ability to build rapport with customers.
• Organised, reliable, and committed to delivering results.
• A team player who can also work independently.
• Commercial awareness and a proactive attitude toward identifying sales opportunities.

What we offer:

Some of the benefits of working for us include Profit Share Bonus Scheme, Online discount portal including money off retail brands and holidays, Employee Care Helpline and access to a digital GP, staff discount scheme, Death in Service benefit, formal training and career progression opportunities.

Hours of work: An average of 40.75 hours per week, Monday to Friday between 7.30am – 4.30pm, plus every other Saturday morning from 8.00am until 12.00pm.

Salary: Depending on experience

Interested?
Apply now to become a valued part of our team and help shape the success of the branch.

Class 2 LGV Driver

Location: Carmarthen 

We’re on the lookout for a reliable and customer-focused LGV Driver to join our busy and friendly team at Branch. If you’re an experienced driver who takes pride in delivering excellent service and working as part of a team, we’d love to hear from you!

What You’ll Be Doing:

As an LGV Driver, you’ll be a vital part of our delivery operations — safely transporting goods to customers while ensuring excellent service and maintaining high standards on and off the road. When not driving, you’ll also support branch and yard operations to ensure everything runs smoothly.

Key Responsibilities:

• Carry out daily vehicle checks and maintain accurate records.
• Ensure safe loading, securing and unloading of goods.
• Operate a vehicle-mounted hi-ab crane (after training).
• Deliver products safely and professionally to customer sites.
• Always maintains a clean and tidy vehicle.
• Assist customers and provide product support when required.
• Support the branch team in preparing deliveries, serving customers, and managing stock.
• Follow all health & safety, driving, and company procedures.

What We’re Looking For:

• A valid LGV (Large Goods Vehicle) driving licence.
• Driver CPC and relevant qualifications.
• A professional, polite, and helpful attitude with customers.
• Hi-Ab crane operation experience.
• A strong focus on safety, accuracy, and customer care.
• Forklift licence (desirable or willingness to train).
• Willingness to assist in the yard and warehouse when not driving.

What we offer:

Some of the benefits of working for us include Profit Share Bonus Scheme, Online discount portal including money off retail brands and holidays, Employee Care Helpline and access to a digital GP, staff discount scheme, Death in Service benefit, formal training and career progression opportunities.

Hours of work: An average of 43.25 hours per week, Monday to Friday between 7.30am – 4.30pm, plus every other Saturday morning from 8.00am until 12.00pm.

Salary: £30,743.00

Interested?
If you’re ready to join a hardworking team where your efforts make a difference every day, we’d love to hear from you!

Yard Foreperson

Location: Llanelli 

We’re looking for a proactive and hands-on Yard Foreperson to oversee the smooth running of our yard, warehouse, and transport operations. Reporting to the Branch Manager, you will play a key role in ensuring efficiency, safety, and outstanding customer service.

Key Responsibilities

• Supervise and coordinate yard staff and drivers to maximise productivity.
• Maintain safe, organised storage and stock presentation across the yard and warehouse.
• Schedule and oversee customer deliveries, ensuring vehicles are used effectively.
• Ensure all vehicles and forklifts are checked daily, maintained, and kept safe and presentable.
• Provide excellent customer service to both trade and retail customers, offering advice where required.
• Oversee the accurate picking, loading, and unloading of stock for deliveries, collections, and transfers.
• Contribute to stock management, accuracy, and rotation, including ongoing stock takes.
• Ensure compliance with Health & Safety, company procedures, and security requirements.
• Support and develop staff through training, appraisals, and day-to-day coaching.

What We’re Looking For

• Previous supervisory or team-leading experience, ideally within a builders’ merchant, warehouse, or logistics environment.
• Strong leadership and organisational skills, with the ability to motivate a team.
• A customer-first approach with excellent communication skills.
• Good knowledge of health & safety practices.
• Forklift licence (or willingness to train) would be an advantage.
• Basic IT skills for stock and system checks.

 Why join us?

This is a fantastic opportunity to join a leading name in the Welsh builders’ merchants sector with a strong reputation for exceptional customer service. You’ll be joining a supportive & collaborative team and a business that values growth, development, and success.

Some of the benefits of working for us include Profit Share Bonus Scheme, Online discount portal including money off retail brands and holidays, Employee Care Helpline and access to a digital GP, staff discount scheme, Death in Service, formal training and career progression opportunities.

Hours of work: An average of 40.75 hours per week, Monday to Friday between 7.30am – 4.30pm plus every other Saturday morning from 8.00am – 12.00pm.

Salary: Depending on Experience

Interested?
If you’re an organised, safety-conscious leader who thrives in a fast-paced environment, we’d love to hear from you.

Kitchen & Bathroom Designer

LBS Kitchens & Bathrooms
Location: Llandeilo

Do you have a passion for design and creating dream spaces? We’re looking for a Kitchen & Bathroom Designer to join our Llandeilo team. In this customer-facing role, you’ll help customers bring their ideas to life while achieving showroom sales and margin targets.

What You’ll Do:

• Delivering an excellent customer experience — from first contact through to installation.
• Proactively reach out to trade customers and work with sales teams to generate enquiries.
• Respond quickly and efficiently to all customer enquiries (within 72 hours).
• Provide planning and product advice, including site/home surveys where required.
• Create accurate designs using Articad (training provided).
• Produce professional quotations via Easyquote.
• Manage site visits and customer communications through the Easyquote diary system.
• Ensure all orders are processed in line with company procedures, using only approved suppliers.
• Oversee order accuracy and coordinate timely deliveries.
• Maintain a smart, professional showroom environment at all times.

What We’re Looking For:

• Strong customer service, communication skills and a professional can-do attitude.
• A flair for design and creativity.
• Ability to work independently, with excellent organisation and decision-making.
• IT literacy and a willingness to learn new systems.
• Motivation to hit sales targets and deliver results.
• Experience in kitchen or bathroom design would be advantageous.

What we offer:

Some of the benefits of working for us include Profit Share Bonus Scheme, Online discount portal including money off retail brands and holidays, Employee Care Helpline and access to a digital GP, staff discount scheme, Death in Service benefit, formal training and career progression opportunities.

Hours of work: An average of 41.5 hours per week, Monday to Friday between 7.30am – 4.30pm, plus every other Saturday morning from 8.00am until 1.00pm(winter hrs) & 2.00pm (summer hrs).

Salary: Depending on Experience

Interested?

Our award-winning showrooms display the latest products from industry leading suppliers, if you love design and are great with people, then we’d love to hear from you!

Area Relief LGV Driver – Central 

Location: Covering our Central branches

We are looking for a reliable and customer-focused Area Relief LGV Driver to join our busy and friendly team. This role will provide relief cover across our Central branches, with specific branch locations discussed at interview stage.

If you are an experienced driver who takes pride in delivering excellent service and enjoys working as part of a team, we would love to hear from you.

What You’ll Be Doing:

As an LGV Driver, you’ll be a vital part of our delivery operations — safely transporting goods to customers while ensuring excellent service and maintaining high standards on and off the road. When not driving, you’ll also support branch and yard operations to ensure everything runs smoothly.

Key Responsibilities:

• Carry out daily vehicle checks and maintain accurate records.
• Ensure safe loading, securing and unloading of goods.
• Operate a vehicle-mounted hi-ab crane (after training).
• Deliver products safely and professionally to customer sites.
• Always maintains a clean and tidy vehicle.
• Assist customers and provide product support when required.
• Support the branch team in preparing deliveries, serving customers, and managing stock.
• Follow all health & safety, driving, and company procedures.

What We’re Looking For:

• A valid LGV (Large Goods Vehicle) driving licence.
• Driver CPC and relevant qualifications.
• A professional, polite, and helpful attitude with customers.
• Hi-Ab crane operation experience.
• A strong focus on safety, accuracy, and customer care.
• Forklift licence (desirable or willingness to train).
• Willingness to assist in the yard and warehouse when not driving.

What we offer:

Some of the benefits of working for us include Profit Share Bonus Scheme, Online discount portal including money off retail brands and holidays, Employee Care Helpline and access to a digital GP, staff discount scheme, Death in Service benefit, formal training and career progression opportunities.

Hours of work: An average of 41.25 hours per week, Monday to Friday 7.30am – 4.30pm. 

Salary: £29,322.15 per annum 

Interested?
If you’re ready to join a hardworking team where your efforts make a difference every day, we’d love to hear from you!

Class 2 LGV Driver

Location: Llanelli 

We’re on the lookout for a reliable and customer-focused LGV Driver to join our busy and friendly team at Branch. If you’re an experienced driver who takes pride in delivering excellent service and working as part of a team, we’d love to hear from you!

What You’ll Be Doing:

As an LGV Driver, you’ll be a vital part of our delivery operations — safely transporting goods to customers while ensuring excellent service and maintaining high standards on and off the road. When not driving, you’ll also support branch and yard operations to ensure everything runs smoothly.

Key Responsibilities:

• Carry out daily vehicle checks and maintain accurate records.
• Ensure safe loading, securing and unloading of goods.
• Operate a vehicle-mounted hi-ab crane (after training).
• Deliver products safely and professionally to customer sites.
• Always maintains a clean and tidy vehicle.
• Assist customers and provide product support when required.
• Support the branch team in preparing deliveries, serving customers, and managing stock.
• Follow all health & safety, driving, and company procedures.

What We’re Looking For:

• A valid LGV (Large Goods Vehicle) driving licence.
• Driver CPC and relevant qualifications.
• A professional, polite, and helpful attitude with customers.
• Hi-Ab crane operation experience.
• A strong focus on safety, accuracy, and customer care.
• Forklift licence (desirable or willingness to train).
• Willingness to assist in the yard and warehouse when not driving.

What we offer:

Some of the benefits of working for us include Profit Share Bonus Scheme, Online discount portal including money off retail brands and holidays, Employee Care Helpline and access to a digital GP, staff discount scheme, Death in Service benefit, formal training and career progression opportunities.

Hours of work: An average of 43.25 hours per week, Monday to Friday between 7.30am – 4.30pm, plus every other Saturday morning from 8.00am until 12.00pm.

Salary: £30,743.00

Interested?
If you’re ready to join a hardworking team where your efforts make a difference every day, we’d love to hear from you!