Customer Service/Counter Sales Supervisor


A buzzing atmosphere, great benefits and plenty of opportunities for career progression – join Keyline as a Customer Service Supervisor and share our success and good times with a hard-working, friendly bunch of people.

About us

Keyline is the UK’s number one supplier of civils, heavy building materials and drainage solutions, with a nationwide network of branches; and our aim is to be “Best in Town” for product knowledge, availability and customer service. We’re part of the Travis Perkins Group, who’ve been recognised as one of Britain’s Top Employers since 2010. If you aim to be the best you can be, then we’d like to hear from you.

 

The role

As  a Customer Service  Supervisor  you will  lead  a  team  of Customer Service/Trade Counter Assistants who are responsible for ensuring our customer have the right products for their requirements. You  will  possess drive, passion and enthusiasm which will enable you to deliver the service that Keyline prides itself upon. You  will develop and motivate your team in maximising sales opportunities whilst providing our customers with the highest possible level of service.

What we are looking for

Ideally you will have previous experience in a similar role with great customer service skills and be able to relate to loads of different people. Self­ motivated, enthusiastic and organised, you will also have good numerical skills. Full product training will be provided.


We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves. 

You be you, it makes us, us.

Yard Operative


Commercial Manager


Yard Supervisor


Joining the Travis Perkins family as a Yard Supervisor, you will ensure the safe and efficient running of our yard. You will also be responsible for leading and inspiring a team of Yard Assistants who are on the front line dealing with our customers that come into our yard. As part of the branch team you will play a vital role in our continued success, providing a first class service.
What will I be doing?

No one day is the same as the next in TP branch life, but here are a few pointers:
  • Our success is built on strong relationships with our customers so it’s essential that you can help deliver the highest standards of service – the key thing is to be helpful and friendly at all times, you will likely get to know our customers on a first name basis.
  • You will be based outside leading the external yard team, processing our customer orders, loading and unloading customer and company vehicles.
  • You will also unload our building products from supplier deliveries and accurately book them in the branch warehouse.
  • Experience of using a forklift is ideal, but don’t worry full training is provided
  • Safety is at the forefront of everything we do, your aim will be to ensure that our standards never slip, this means maintaining a tidy and safe working environment at all times.
What skills do you need?

This is a key customer facing role, you just need the ability to provide great customer service and have experience in a supervisory role, we can teach you the rest.  
Does this sound like you?

We hope you can say ‘Yes’ to all of the characteristics below – they are in the DNA of all our Yard Sales Supervisors.  Are you:
  • Someone that is physically active, as this role is located outside, it will involve lifting heavy building materials.
  • Passionate and an engaging leader, who has the ability to create a “one team” approach through collaboration and motivation.
  • Someone that has a friendly and outgoing personality who is happy to communicate face to face with customers and build strong relationships.
  • Someone that is adaptable, resilient and tenacious with high levels of energy and drive.
  • Someone who thrives in a dynamic and fast paced environment.
Being a Yard Sales Supervisor in TP gives you a fantastic opportunity to excel and to continue to develop your career, if you choose.  As a new colleague you will be encouraged to enroll onto a TP development scheme – which are available to colleagues and managers at all levels of our business. How will you know you are doing a great job and developing your career? Simple. We will support you with a development plan, that embraces our values.
 
You’ll also receive £Competitive pay + Benefits (which includes an annual colleague bonus, contributory pension, private healthcare, life assurance, sharesave scheme, group wide colleague discounts across the Travis Perkins Group (including Toolstation).  Plus we have a number of online discounts at leading retailers from airport parking to theme parks to eating out and cinemas.  Our working hours also offer a great work life balance – most of our customers choose to enjoy their weekends and bank holidays which means you can too!
You may not know much about Travis Perkins, but if you look a bit closer you might be surprised, despite our size, we have the values of a family run business and the mindset and ambition of a forward thinking Company.  We pride ourselves on being a great place to work that’s why we have been voted one of the UK’s Top Employers every year since 2010. We offer our employees access to extensive career opportunities across our 5 leading businesses.  We operate out of more than 1400 outlets nationwide and have over 20,000 colleagues. 
We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves.

You be you, it makes us, us.

HGV Driver Class 2


HGV Driver – Class 2 – Braintree, Essex

No evenings or overnights!

Drive Your HGV Career Forward with Travis Perkins – HIAB training provided!

What’s in it for you?

  • Sociable hours: No overnight stays or late evenings, giving you an excellent work/life balance.

  • Full-time, permanent hours: Employed directly with Travis Perkins.

  • Competitive salary: Plus bonus earning potential that YOU control by driving safely and efficiently (total potential bonus £2,700 per year).

  • Periodic CPC training: Fully funded and arranged by the branch.

  • Staff discounts: Enjoy 20% off at Toolstation and across our Group businesses.

  • 22 days holiday + bank holidays: Plus yearly pay reviews to recognize and reward commitment.

  • Share schemes: Potential profit from selling shares of the business.

  • Company pension: Flexible contribution options.

  • Ongoing development: We’re committed to your career progression, with many of our managers and directors having started in similar roles.

What will you be doing?
You’ll be delivering building materials from our branch to local customers, making sure everything’s safe and sound. You’ll load up your vehicle with the HIAB, double-check it’s all properly packed and legal, and then hit the road. As our face on the road, you’ll keep it professional while making around 14 drops a day, then head back to the branch to reload when needed.

Who you are

  • Requirements: You’ll need a Class 2 driving license, up-to-date CPC records, and have held a Category B license for 12+ months.

  • HIAB experience: Don’t have HIAB experience? No problem! We’ll fund your HIAB training.

  • Customer-focused: You’ll be confident building and developing relationships with customers.

  • Safety-focused: You’ll prioritize safety in every aspect of your work, completing tasks in a professional manner.

Who we are
We’re the UK’s biggest builders’ merchant! With over 500 branches, we supply everything from timber and bricks to kitchens, tools, and equipment. We’re a friendly, welcoming team offering great career opportunities and the chance to learn new skills. Whether you’re in the office, serving customers, or making deliveries, there’s a place for you to grow. Come see why we’re the go-to for builders—join us today!

How to Apply
Ready to be part of something big? Apply now and join a company that truly values its people. We can’t wait to hear from you!

We’re proud to be an equal opportunities employer and are committed to building a diverse team. No matter your background, we believe in giving everyone the opportunity to succeed.

#TPBOOST

Cast Iron Specialist


Location: This role will be South East-based, and you will be required to be based at one of Keyline’s branches based in the South East.

Keyline is expanding its cast iron drainage presence across the region, and we are looking for a cast iron drainage Sales Specialist to drive our growth across the sector.

We are looking for someone who truly wants to understand the cast iron drainage market. Acting as a regional authority for customers, suppliers, and internal branch teams, you will turn cast iron enquiries into winning packages to build Keyline’s market share.

What you’ll be doing

You’ll drive year-on-year revenue growth across our cast iron drainage categories, capturing spot spend and locking in repeatable project business with major contractors. That means:

  • Owning quote enquiries from first call to won order, negotiating profitable margins with customers and suppliers alike

  • Re-engaging low-spend and dormant accounts, nurturing them back into regular trade before handing them over to local account managers

  • Taking personal ownership of high-value enquiries while giving branches a clear how-to-win plan on standard quotes

  • Building dedicated stock packages that solve contractor lead-time headaches and secure committed project spend

What we’re looking for

  • At least 2 years within a civils merchant, utility merchant, pipeline specialist or utility contractor environment

  • Confidence quoting, estimating and negotiating prices over the phone

  • A proactive, outbound mindset and a genuine willingness to coach rather than do it all yourself

Why Keyline

You’ll be part of the Travis Perkins Group, one of the largest and most respected names in the building materials industry, with the backing, product range and branch network to help you win. This is a role with real autonomy and real impact, where your credibility and commercial drive directly shape how a region trades.

HGV Driver Class 2 – brand new branch!


HGV Driver – Class 2 – Braintree, Essex (No Weekend or Overnights!)

Join the team at our brand new Braintree Branch!

What’s in it for you?

  • Competitive Salary & Bonus: A competitive base salary with annual salary reviews and bonus potential up to £2,700, based on your safe and efficient driving.

  • Sociable Hours: Monday to Friday, no overnight stays, late evenings, or weekends.

  • Top Fleet: A highly maintained, regularly refreshed fleet to ensure you have the best tools for the job.

  • FORS Gold Accreditation: Work for a recognised FORS Gold accredited business.

  • Ongoing Qualifications: We’ll cover the cost of your CPC renewal, medicals, and any additional licenses needed to stay qualified.

  • Flexible Working: We’re open to discussing reduced hours, flexible start and finish times, compressed hours, part-time, or job sharing. Talk to us during the interview about the flexibility you need—we’ll listen and do our best to accommodate.

  • Discount: 20% off Toolstation and tool hire at Travis Perkins.

  • Perks: Access to hundreds of discounts—food, holidays, dining out, cinema, retail, and more.

  • Generous Holiday: 22 days of holiday per year, plus 8 Bank Holidays.

  • Pay Reviews: Yearly pay reviews to reward hard work and commitment.

  • Share Schemes: Buy shares in our business at a discounted rate via salary deduction.

  • Pension Scheme: Company pension plan for your future.

  • Career Growth: Ongoing development and progression opportunities—because we’re BIG on helping our colleagues reach their full potential!

What will you be doing?


You’ll be moving stock like civils, heavy building materials, and drainage solutions from our branches to customers, all while keeping it safe and professional. You’ll load up your vehicle with a HIAB (lorry-mounted crane)—don’t have the licence yet? No problem! We’ll fully fund your training to get you up to speed. You’ll make sure your vehicle’s loaded right, safe, and legal, plus do vehicle checks before hitting the road. Expect plenty of local multi-drop deliveries, with regular returns to the branch to reload. You’ll also pitch in with loading, unloading, and keeping your vehicle clean and tidy. Above all, safety comes first, and you’ll make sure our standards never slip.

Who you are

  • You’ve got a Category C Class 2 driving licence

  • Your CPC (DQC Card) is up to date

  • You’ve got recent HGV driving experience (if you’ve worked with a lorry loader/crane, even better, but not a deal-breaker)

  • You’re comfortable chatting with customers and building solid relationships

  • You take safety seriously and always work in a professional and safe way

  • You’re passionate about delivering for customers

  • You’ve got the drive and ambition to be part of a great team

Who we are


We’re the backbone of transport construction, supplying the building materials that bring everything from mini-roundabouts to motorways and railways to life. With 40+ Keyline branches across the UK, we combine expert knowledge with exceptional service, making sure our customers get the right products at the right time.

How to Apply


Ready to take the next step in your career? Apply now and join a company that truly values its people. We can’t wait to hear from you!

We’re proud to be an equal opportunities employer and are committed to building a diverse team. No matter your background, we believe in giving everyone the opportunity to succeed.

#TPD

Welder / Fabricator


Senior Sales Person


Telephone Sales Person