Customer Sales Assistant


Job Title: Sales Assistant

Working Hours: Monday to Friday and alternate Saturday Mornings (8-12)

We are Travis Perkins.

Leading our industry for over two centuries, we’ve built our early foundations into a nationwide business that gives customers the products they need, with the smile they deserve. We’re proudly part of Travis Perkins plc., the UK’s largest distributor of building materials, providing unrivalled customer service from over 1,400 branches across the UK. 

What’s it like to be a Sales Assistant?

Every day is different at Travis Perkins, but here’s what you can expect:

  • Strong customer relationships are key to our success, both in person and by phone. You’ll deliver the highest service standards, understanding and meeting your customers’ current and future needs before sending them on their way with a smile.
  • We keep safety at the heart of everything we do. Maintaining high standards across our working environment keeps everybody safe and happy all day, every day.
  • Working alongside our partnered businesses, our combined product range means there are always more materials, tools, or services to offer our customers. Understanding and promoting additional products will see you succeed.
  • You’ll spend time outside in our Yard, helping to process orders, load and unload vehicles, and accurately book deliveries into our systems.

Do you have what it takes?

  • Are you confident in your physical ability to process heavy and bulky stock throughout the Yard and Warehouse, within our health and safety guidelines?
  • Do you provide a best-in-class sales experience through positive and purposeful interactions that leave a lasting impression?
  • Can you self-motivate, multi-task and stay organised in adaptable, fast-paced environments?
  • You don’t need to be an expert in building materials and tooling, we’ll support you to learn this on the job!
  • Are you a team player who is comfortable to step outside of your role to support colleagues across the wider branch?

What’s in it for you?

  • Make your job a journey – with support to enrol onto development schemes, giving you the tools and knowledge you need to excel and progress.
  • Competitive salary – with bonus earning potential too! We achieve together, so we earn together too.
  • Enhanced pension scheme – prepare for your future by matching your pension contributions up to 10%. (Conditions apply)
  • Group-wide discounts – 20% off at Toolstation, with wider savings across the group.
  • Sociable hours – Protect your “me time” with sociable daytime hours (no evenings!).
  • ShareSave – own our collective success by investing with our group shares.
  • Online shopping discounts – treat yourself more often, thanks to discounts across a range of leading retailers… from everyday essentials, to airport parking and travel!

What about our culture?

Every day, we work together, giving our best to be the best. By sharing our knowledge we don’t just support our colleagues, we create an unrivalled customer experience that shows them that we really care.

We’re driven to remain a truly inclusive employer. Please let your recruiter know how we can help you to thrive as your authentic self. You be you, it makes us, us.

We reserve the right to cancel or close this vacancy without notice or reason, and prior to the expiry date.


Yard Operative


Customer Service Assistant – Yard


Customer Service Assistant – Yard


MKM Building Supplies – Yard Assistant


Branch Manager


 Branch Manager – Fakenham (Lead, Motivate, Inspire)

Who We Are

We’re the UK’s largest builders’ merchant! With over 500 branches, we provide everything from timber and bricks to kitchens, tools, and equipment. We’re a supportive team offering great career opportunities and the chance to develop new skills. Whether you’re in the office, on the shop floor, or handling deliveries, there’s a place here for you to grow. Join us today and see why we’re the trusted choice for builders!

What You’ll Be Doing

As the go-to person at our Fakenham branch, you’ll lead a fantastic team, build strong relationships with customers, and ensure the branch stays profitable and runs like clockwork. This fast-paced, rewarding role has you working with a team of 8 people and 2 vehicles. You’ll be right in the action with plenty of customer interaction, keeping everything buzzing and running smoothly. You’ll drive our success by smashing sales targets, boosting profit, and ensuring the team delivers top-notch service with safety at the heart of everything! 

What’s In It For You?

Joining the UK’s largest builders’ merchant means endless growth opportunities. You’ll be part of a supportive team where your skills truly matter. With over 500 branches nationwide, there’s always room to learn, progress, and make a real impact.

We offer:

  • Competitive salary with performance-based bonuses

  • Save-as-you-earn & Buy-as-you-earn schemes for smart financial growth

  • Generous pension scheme

  • Exclusive discounts across various businesses (including 20% off at Toolstation)

  • Wellbeing support to help you feel your best

  • MyPerks discounts at top retailers, restaurants, and more!

Working hoursMonday-Friday, 7:30 am – 5:00 pm, with two Saturdays every 4 weeks (8:00 am – 12:00 pm). Enjoy your weekends off!

What You’ll Be Responsible For

  • Leading a High-Performing Team: Inspire, coach, and develop your team to achieve targets and deliver exceptional service.

  • Customer-First Approach: Build strong, lasting relationships with customers and suppliers to create an excellent experience every time.

  • Driving Sales & Operational Excellence: Lead sales strategies that boost revenue while managing stock, deliveries, and day-to-day operations.

  • Safety & Compliance: Maintain top health and safety standards and ensure a safe, efficient working environment.

  • Team Growth & Development: Recruit, train, and mentor your team, focusing on career progression and creating a positive work culture.

Who You Are

You’ll need to be:

  • A Strong Leader: You know how to motivate, delegate, and develop your team, empowering them to take ownership of key areas.

  • A Delegator: You trust your team to take responsibility and lead independently.

  • Collaborative & Open to Learning: You embrace leadership and are always seeking ways to improve and learn from others.

  • A Skilled Communicator: You build strong relationships with both customers and colleagues.

  • Customer-Focused: You always put the customer first, maximizing sales opportunities across the branch.

  • Organized & Efficient: You can plan and prioritize to manage your workload and your team’s.

  • Financially Literate: You use financial and statistical data to make informed decisions.

  • A Culture Builder: You create an inclusive and positive environment that motivates the team and keeps customers coming back.

  • Commercial Decision-Maker: You make business decisions that benefit both the customer and the branch.

  • Competitively Aware: You stay informed about competitors and use that knowledge to drive success.

  • Business-Minded: You treat the branch like your own business, striving for continuous improvement.

  • Compliance-Focused: You ensure the branch meets all legal requirements and keeps up with market trends.

How to Apply

Ready to be part of something big? Apply now and join a company that values its people. We can’t wait to hear from you!

We’re proud to be an equal opportunities employer and are committed to building a diverse team. No matter your background, we believe in giving everyone the chance to succeed.

If you’re offered the role, it will be a conditional offer, subject to a few background checks. These include a criminal record check (basic DBS), adverse financial check, media search & occupational history review. We do this to ensure we’re keeping both our business and customers safe, and we appreciate your understanding.


#TPM

Multi-drop Driver/Customer Service Assistant


Joining our friendly and hard working family as a Multi-drop Van Driver/Customer Service Assistant, you’ll be on the front line dealing with our customers both in branch and off site (when making deliveries); playing a vital role in our continued success, providing a first class service whilst keeping colleagues and customers safe at all times.
 
What will I be doing?

No one day is the same as the next in TP branch life, but here are a few pointers:

  • Our success is built on strong relationships so it’s essential that you can help deliver the highest standards of service – the key thing is to be helpful and friendly, as you will likely get to know our customers on a first name basis.
  • Driving our transit and flatbed vehicles (up to 3.5ton) you will carry out multi‐drop deliveries from our branch direct to our local customers and be responsible for ensuring they receive their orders on time and in one piece, safely, every time. 
  • Safety is at the forefront of everything we do, your aim will be to ensure that our standards never slip, by adhering to all stay safe policies and procedures especially whilst unloading, loading and driving our vehicles. 
  • Want a work life balance – Our working hours are Monday to Friday between the hours of 07:30 – 17:00, every other Saturday 08:00 – 12:00.
What experience do you need?

You will need to be an experienced driver with a minimum Cat B licence (up to 3.5ton) held for at least 12 months. Experience within our industry is advantageous but not essential as long as you have an ability to learn quickly, a strong work ethic and are physically fit.  We are looking for candidates with exceptional customer service experience, health & safety awareness, the rest we can teach you along the way. We will provide you with a great introduction into our business and provide you with all the tools needed.  
Does this sound like you?

We hope you can say ‘Yes’ to all of the characteristics below – they are in the DNA of all our fantastic Van Driver/Customer Service Assistants. Are you:

  • Someone that is highly adaptable, resilient and tenacious with high levels of energy and drive.
  • Someone who thrives in a dynamic and fast paced environment.
  • Someone with exceptional customer service experience, the ability to work under pressure efficiently and safely and a flexible attitude to work.
  • Someone who is as comfortable working in branch as they are out on the road.

Being a Van Driver/Customer Service Assistants gives you a fantastic opportunity to excel and to continue to develop.  How will you know you are doing a great job and developing your career? Simple. We will support you with a development plan that embraces our values – we call them Cornerstones.  These are Working For Our Customers, Upholding Family Values, Being The Best, Keeping People Safe, Making Decent Returns
You’ll also receive £Competitive pay + Benefits (which includes a colleague bonus, contributory pension, private healthcare, life assurance, sharesave scheme, group wide colleague discounts across the Travis Perkins Group (including Toolstation).  Plus we have a number of online discounts at leading retailers from airport parking to theme parks to eating out and cinemas.  Our working hours also offer a great work life balance – most of our customers choose to enjoy their weekends and bank holidays which means you can too!
You may not know much about Travis Perkins, but if you look a bit closer you might be surprised, despite our size, we have the values of a family run business and the mindset and ambition of a forward thinking Company.  We pride ourselves on being a great place to work that’s why we have been voted one of the UK’s Top Employers every year since 2010. We offer our employees access to extensive career opportunities across our 5 leading businesses.  We operate out of more than 1400 outlets nationwide and have over 20,000 colleagues. 

We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves. 


You be you, it makes us, us.

Kitchen Sales Designer


Kitchen Sales Designer, Kings Lynn

Working Hours: Monday – Friday & every other Saturday morning. (No late evenings or Sunday working!) We are also happy to discuss flexible working options during your interview.

A full UK driving license with business insurance is required for this position

Who we are

We’re Benchmarx Kitchens & Joinery, part of the Travis Perkins group since 2006. We’re all about delivering stylish, high-quality kitchens via the tradesperson that cater to all tastes and budgets. With over 150 branches and showrooms, we offer top-tier appliances, worktops, and joinery from leading brands.


What you’ll be doing

As a Kitchen Sales Designer, success comes from truly understanding what customers want, and converting that into sales. You’ll take time to listen, showcase what we can offer, and confidently guide them through their entire journey with expertise and care. 

This role is about building trust, collaborating with colleagues, closing deals, and delivering results; while creating kitchens using CAD software that customers will love for years to come.

What’s in it for you?

  • Competitive starting salary plus uncapped commission based on individual performance, meaning our high performers can become top earners!
  • Sociable working hours. We do not work retail hours, you will work 8am to 12pm and every other Saturday morning.
  • Save-as-you-earn & Buy-as-you-earn schemes, a generous pension scheme where contributions increase with service, colleague discounts for our brands and MyPerks discounts at top retailers, restaurants, and more! 
  • Market-leading induction and onboarding, including CAD training, product knowledge support and acquiring those key sales & service skills to help you succeed.
  • If you wish to continue to learn we offer a number of role specific and management apprenticeships with study time built into your working week.
  • Fantastic support network through 1:1 coaching, mentoring, and ongoing technical and skills training to progress your career.
  • Wellbeing support to keep you feeling at your best.


What you’ll be responsible for

  • Driving and delivering profitable sales and fantastic customer service. You’ll get to know trade customers and homeowners on a first-name basis, developing strong, long-term connections.
  • Building a strong customer base to meet targets, you’ll also work closely with Travis Perkins Colleagues – Including Field Sales, to help you and our customers win!
  • Using your product knowledge and design skills, you’ll create bespoke kitchen designs that meet customer needs and exceed their expectations. 
  • Through your excellent communication & interpersonal skills, you’ll engage with both the trade customer and the homeowner to truly understand their project in order to exceed expectations and maximise sales.
  • On-Site Visits – not all customers will come to the branch, so you’ll visit homes or building sites to create inspirational designs on CAD back at the branch and present them to clients.
  • Safety First: Safety is key, so you’ll ensure colleagues and customers leave the showroom safely by following all safety policies and procedures.


You’ll need:

  • You will need a full valid UK driving licence with business insurance. 
  • Demonstrated capability to achieve and outperform sales and profit targets, supported by strong delivery against role specific KPI’s.
  • You’ll be detail-oriented, organised, and determined to achieve results, with a strong focus on planning and execution.
  • With great communication skills, you can connect with a diverse range of individuals, from homeowners to tradespeople.
  • Your approachable, positive personality will shine through, making customers feel valued and building lasting relationships. You’ll have customer facing confidence, which means you won’t be afraid to hold financial conversations or ask for the sale.
  • No Industry Experience Needed: We’re looking for transferable skills, a passion for driving profitable sales and delivering outstanding customer service. 


Ready to be part of something big? Apply now and join a company that truly values its people. We can’t wait to hear from you!

We’re proud to be an equal opportunities employer and are committed to building a diverse team. No matter your background, we believe in giving everyone the opportunity to succeed.

If you’re offered the role, it will be a conditional offer, subject to a few background checks. These include a basic DBS check, a media search, and a review of your work history for the past 3 years. We do this to ensure we’re keeping both our business and customers safe, and we appreciate your understanding.    


Yard Operative