Hire Manager – Tunstall ST6 4HG (Lead, Motivate, Inspire)

Monday – Friday 7am -4.30pm and every other Saturday 8am – 12pm

Who we are

We’re Travis Perkins Hire. With 250 locations nationwide, we’re proud to be part of the Travis Perkins family. Whether it’s tool, plant, and equipment hire, powered access, waste management, or welfare hire, we’ve got our customers covered at every stage of their project. Need advice, safety training, or a demo? We’re always ready to help. Hiring with us is simple — we tailor the price to suit our customers, offering a reliable delivery and collection service they can count on. Quick jobs or tough jobs, we get it sorted.

What you’ll be doing

As the new Hire Manager at the Stoke branch, you’ll be at the forefront of driving success and hitting key targets! This is an exciting opportunity for a sales-driven, customer-focused leader who thrives in a fast-paced environment. If you’re ready to take charge and make an impact, this role is for you.

Your main responsibility will be to develop and execute a sales action plan that exceeds budget performance through a proactive sales approach. You’ll play a key role in supporting the integration of Hire into the wider Travis Perkins branch, enhancing the knowledge and understanding of the services available to our Branch colleagues. This includes providing training and coaching where needed, in close collaboration with the Travis Perkins Branch Manager.

Based in our bustling Stoke branch, you’ll lead a small team of people and oversee a fleet of one vehicle . With a high-energy, high-traffic environment, you’ll have a loyal customer base and all the resources you need to succeed and shine.

What’s in It for You?

You’ll be part of the UK’s biggest builders’ merchant with endless opportunities to grow and develop! You’ll be part of a supportive, friendly team where your skills matter… With over 500 branches across the Travis Perkins business, there’s always room to learn, progress, and make a real impact. Plus, we offer great benefits and career development—come be a part of something big!

We offer:

• Attractive annual salary

• Performance-based bonus that rewards your hard work

• Save-as-you-earn & Buy-as-you-earn schemes for smart financial growth

• Generous contributory pension scheme to secure your future

• Exclusive colleague discounts across a variety of Group businesses, including 20% off at Toolstation

• Wellbeing support to keep you feeling your best

• MyPerks discounts at top retailers, restaurants, and more!

What you’ll be responsible for:

• Crushing Sales Goals: Develop a winning sales action plan and drive results beyond the targets. Proactive is your middle name.

• Coaching & Training: Work with the Branch Manager to level up the team on everything tool hire. Share your knowledge, get everyone on point.

• Keeping Things Running: Make sure all tools and equipment are in tip-top shape, safe, and ready for action. Safety first, always.

• Stock Control: Balance stock levels to meet demand—ensuring the right gear’s available without ever letting it gather dust.

• Leading the Team: Oversee the day-to-day of your Hire team. Train, supervise, and motivate for top-notch performance.

• Top Service: Be the go-to for customer queries. Offer smart solutions and upsell like a pro to boost sales.

• Communication: Keep the team and branch in the loop with daily toolbox talks and quick, effective communication.

Who you are

• Experience: If you’ve worked in tool hire, plant hire, or a leadership role before, great! But if you’ve got sales or customer service experience, we’re still keen.

• Leadership Vibes: You know how to lead a team, inspire, and keep things moving.

• Safety Focused: You’ll make sure everything’s safe and sound—whether it’s equipment or the work environment.

• Proactive: You thrive in a fast-paced environment and always find a way to improve things.

How to Apply

Ready to be part of something big? Apply now and join a company that truly values its people. We can’t wait to hear from you!

We’re proud to be an equal opportunities employer and are committed to building a diverse team. No matter your background, we believe in giving everyone the opportunity to succeed.

If you’re offered the role, it will be a conditional offer, subject to a few background checks. These include a criminal record check (basic DBS), adverse financial check, media search & occupational history review. We do this to ensure we’re keeping both our business and customers safe, and we appreciate your understanding

#TPM 

Role Overview

The Dispatch Manager will lead and coordinate the dispatch operation within a fast‑paced distribution centre, ensuring that all orders are accurately picked, loaded, and dispatched on time, so that delivery vehicles leave fully prepared for first‑thing departures. The Dispatch Manager leads a team of pickers and loaders, driving performance, safety and compliance while maintaining exceptional service levels.

Responsibilities include, but are not limited to:

• Manage and lead the daily dispatch operation to ensure all delivery vehicles are loaded correctly and ready to depart on schedule. 
• Supervise, motivate and develop a team of pickers and loaders, ensuring productivity, accuracy and engagement. 
• Plan and allocate labour and resources to meet workload demands, especially during peak periods. 
• Ensure all orders are picked, checked and loaded accurately in line with delivery schedules and customer requirements. 
• Maintain high standards of health & safety, ensuring safe working practices and compliance with company and legal regulations. 
• Monitor KPIs including on‑time despatch, picking accuracy, productivity, shortages and damages. 
• Investigate and resolve dispatch issues, shortages or delivery discrepancies promptly and effectively. 
• Liaise with Transport, Warehouse, and Customer Service teams to ensure smooth end‑to‑end operations. 
• Ensure paperwork, scanning systems and despatch documentation are completed accurately and on time. 
• Drive continuous improvement within the despatch function, identifying opportunities to improve efficiency and reduce costs.
• Conduct daily team briefings and shift handovers. 
• Coach and train team members to improve performance and flexibility.

Generic responsibilities:

• Promote and uphold the highest standards of Health & Safety, including active participation in “Near Miss” reporting to help maintain a safe working environment for yourself, your colleagues, and our customers. 
• Always maintain strong security awareness, ensuring company assets and customer goods are protected. 
• Present yourself in a clean, tidy, and professional manner, always wearing the correct company uniform. 
• Follow the correct procedures for reporting sickness or absence in a timely and responsible manner. 
• Ensure appropriate personal protective equipment (PPE) is always worn, in line with company policy and safety regulations. 
• Be flexible and willing to support other areas of APP when required, including temporary assignments in different departments or branches. 
• Carry out any additional duties that are reasonable and within the scope of the role, contributing to the overall success of the team.

Company Description

APP Wholesale Ltd has been supplying plumbing, heating and renewable products to independent merchants and trade customers across the UK since 1969. Built on industry expertise, trusted customer relationships and dependable service, we have grown into one of the UK’s leading plumbing and heating distributors. As part of Lords Group Trading, we combine decades of industry knowledge with the ambition, energy and opportunity of a growing Group.

We are proud to create an inclusive workplace where people from all backgrounds and experiences are welcomed, valued and encouraged to succeed. If you are looking to join a business where you can contribute, develop and be part of a supportive team, we would love to hear from you.

Responsibilities include, but are not limited to:

• Consistently achieve sales and profit targets through effective customer engagement and product promotion. 
• Manage the full sales process from initial enquiry to final delivery, ensuring a seamless and high-quality experience for wholesale customers. 
• Proactively promote additional products and services to increase profitability and customer value. 
• Conduct outbound calls to inform customers of new products, offers, and opportunities, generating additional business. 
• Review sales orders for pricing accuracy and support the resolution of any discrepancies in line with agreed pricing guidelines.
• Ensure all incoming calls and call-back requests are handled promptly and professionally. 
• Collaborate closely with the Branch Manager and/or APP Sales Manager to support sales initiatives and development activities. 
• Participate in both online Teams meetings and in-person sessions to stay aligned with business goals and updates. 
• Work with branch stock control to maximise product availability, including placing direct orders when necessary. 
• Actively promote clearance of slow-moving or discontinued products to optimise stock levels. 
• Build strong relationships with suppliers to support product knowledge and availability. 
• Build working knowledge of sales operations, warehouse processes, stock management, and credit systems as part of ongoing development in the role.

Generic Responsibilities 

• Promote and uphold the highest standards of Health & Safety, including active participation in ‘Near Miss’ reporting.
• Ensure strong security awareness at all times, protecting company assets and customer goods.
• Present yourself consistently in a professional manner, following APP uniform standards.
• Follow correct procedures for reporting sickness or absence.
• Use appropriate PPE at all times in line with company policy.
• Collaborate effectively with the wider APP team and support other areas of the business when needed.
• Carry out any additional duties reasonably required to support the team and the company.

HGV Driver – Class 2 – Leek

No evenings or overnights!

Monday – Friday 7.30am- 5pm and every other Saturday 8am-12pm

Drive Your HGV Career Forward with Travis Perkins – HIAB training provided!

What’s in it for you?

• Sociable hours: No overnight stays or late evenings, giving you an excellent work/life balance.

• Full-time, permanent hours: Employed directly with Travis Perkins.

• Competitive salary: Plus bonus earning potential that YOU control by driving safely and efficiently (total potential bonus £2,700 per year).

• Periodic CPC training: Fully funded and arranged by the branch.

• Staff discounts: Enjoy 20% off at Toolstation and across our Group businesses.

• 22 days holiday + bank holidays: Plus yearly pay reviews to recognize and reward commitment.

• Share schemes: Potential profit from selling shares of the business.

• Company pension: Flexible contribution options.

• Ongoing development: We’re committed to your career progression, with many of our managers and directors having started in similar roles.

What will you be doing?
You’ll be delivering building materials from our branch to local customers, making sure everything’s safe and sound. You’ll load up your vehicle with the HIAB, double-check it’s all properly packed and legal, and then hit the road. As our face on the road, you’ll keep it professional while making around 14 drops a day, then head back to the branch to reload when needed.

Who you are

• Requirements: You’ll need a Class 2 driving license, up-to-date CPC records, and have held a Category B license for 12+ months.

• HIAB experience: Don’t have HIAB experience? No problem! We’ll fund your HIAB training.

• Customer-focused: You’ll be confident building and developing relationships with customers.

• Safety-focused: You’ll prioritize safety in every aspect of your work, completing tasks in a professional manner.

Who we are
We’re the UK’s biggest builders’ merchant! With over 500 branches, we supply everything from timber and bricks to kitchens, tools, and equipment. We’re a friendly, welcoming team offering great career opportunities and the chance to learn new skills. Whether you’re in the office, serving customers, or making deliveries, there’s a place for you to grow. Come see why we’re the go-to for builders—join us today!

How to Apply
Ready to be part of something big? Apply now and join a company that truly values its people. We can’t wait to hear from you!

We’re proud to be an equal opportunities employer and are committed to building a diverse team. No matter your background, we believe in giving everyone the opportunity to succeed.

Assistant Branch Manager
Working Hours: Monday to Friday (7am-4:30pm), Alternate Saturday Mornings (8-12)

We are Travis Perkins.

Leading our industry for over two centuries, we’ve built our early foundations into a nationwide business that gives customers the products they need, with the smile they deserve. We’re proudly part of Travis Perkins plc., the UK’s largest distributor of building materials, providing unrivalled customer service from over 1,400 branches across the UK.

What’s it like to be an Assistant Branch Manager?

As the Assistant Branch Manager at Travis Perkins, you’ll support the day-to-day of branch life, leading your colleagues to achieve excellence in everything they do.

• You’ll have a strong sales presence, to drive daily sales activity and achieve targets to boost the profitability of your branch.

• As part of the branch management team, you’ll drive standards across the branch and create fantastic customer relationships at every opportunity.

• You’ll be a confident people leader, capable of motivating and coaching your colleagues as they work to achieve their high potential.

• You’ll help to ensure the branch operations run smoothly and efficiently – including their fleet of vehicles, tool hire department, and integrated Benchmarx showroom.

Do you have what it takes?

• You’ve got relevant experience and can motivate and develop teams to succeed.

• You hold strong people skills, key for building strong relationships and negotiating successfully.

• You’re highly organised and can prioritize tasks with attention to detail.

• You champion a non-negotiable safety culture and prioritize the wellbeing of your team and customers.

• You’re dedicated to providing exceptional customer service and maintaining high standards at all times.

• You’re an energetic team player, eager to contribute, and focused on hitting goals.

• Relevant industry experience will help you to embed quickly into this role. However, if you’re a confident and successful sales leader in a different, customer-centric industry, we’d love to hear from you!

What’s in it for you?

• Make your job a journey – opportunities for career growth in a thriving business, including leadership training and development programs.

• Competitive salary – with bonus earning potential too! We achieve together, so we earn together too.

• Enhanced pension scheme – prepare for your future by matching your pension contributions up to 10%. (Conditions apply)

• Group-wide discounts – 20% off at Toolstation, with wider savings across the group.

• Sociable hours – Protect your “me time” with sociable daytime hours (no evenings!).

• Fit for success – Health & Wellbeing support, including DigiCare, Cycle to Work, and access to our Wellbeing Centre

• ShareSave – own our collective success by investing with our group shares.

• Online shopping discounts – treat yourself more often, thanks to discounts across a range of leading retailers… from everyday essentials, to airport parking and travel!

What about our culture?

Every day, we work together, giving our best to be the best. By sharing our knowledge we don’t just support our colleagues, we create an unrivalled customer experience that shows them that we really care.
We’re driven to remain a truly inclusive employer. Please let your recruiter know how we can help you to thrive as your authentic self. You be you, it makes us, us.

We reserve the right to cancel or close this vacancy without notice or reason, and prior to the expiry date.

#TPM

As an Assistant Branch Manager for TF Solutions you will be responsible for assisting the Branch Manager ensuring the efficient and effective functioning of the branch, achieving sales targets and providing through a collective effort the highest possible customer service. You will deputise in his/her absence and have responsibility for the day to day management of branch colleagues.

Your key accountabilities include

• Stay Safe – proactively support the Branch Manager with all Health and Safety matters and

ensuring that the stay safe culture is upheld within the branch by taking action where necessary.

• Developing strong relationships with customers and suppliers in order to build profitable business growth. Build regular, productive and focused contact with the wider team in order to drive value add to the customers

• Controlling stock management within the branch, including updated buying directives, and

ensuring that the correct procedure is adopted when placing all orders for branch stock 

• Maintaining a close liaison and dialogue with the Branch Manager, keeping him/her

informed on all such matters that may affect the smooth running of the branch.

• Deputising for the Branch Manager in his/her absence complying with Company

policies and procedures to cover all aspects of operational duties.

• Ensuring the highest standards are maintained in the branch at all times, preventing

loss or damage, also in respect of staff performance, good housekeeping and strict

observance of Company policies and procedures.

• Providing excellent service to the customer identifying products required and offering

alternatives if necessary to profitably maximise the sale of goods.

• Conferring with customers and representatives of associated industries to ensure high

levels of customer service whilst maintaining focus on supporting the Branch Manager to

maximise the sales and profitability of the Branch.

• Assisting the Branch Manager in the development of all team members.

• Responsible for Branch security and opening and closing of the Branch in the absence of the Branch Manager or as delegated by the Branch Manager.

What we are looking for

You will be someone who is excellent at work with a minimum of supervision and with great interpersonal skills and customer service skills. You will have had supervisory experience and the ability to manage your own time and work with initiative.

You will have sales experience ideally within the Air Conditioning & Refrigeration industry, and be able to prioritise your workload and others.  You will have a winning mentality, with a positive, can do attitude and have a real passion for people and the customer experience.

About us

We are the one stop shop for all Air Conditioning, Refrigeration and Heat Pump products. With substantial growth over the past decade, we’ve become one of the leading Air Conditioning, Refrigeration and Heat Pump distributors in the UK, so we’d say we know a thing or two about our sector.Today, TF Solutions is at a really exciting point in establishing ourselves as leaders in the market and we are looking to accelerate business growth whilst ensuring we are serving our customers in the most innovative and efficient ways to meet the market standards. 

We’re also now part of the Travis Perkins Group,  recognised as one of the UK’s top employers. It’s the people in the business that are the cornerstone of our success. Work with us and you’ll be joining a team where ideas, opinions and contributions matter and where we believe working together is for success. We recognise the value that different skills and experiences can bring to our business so previous industry knowledge is not essential.

Interested? Please apply NOW!

We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves. You be you, it makes us, us.

#TPM