Category Manager: Plumbing & Heating – BSS Head Office, Coventry
Hybrid: Several days a week at head office / branches / supplier visits with roughly 2 days working from home. 

We are BSS.
Established over 100 years ago, we operate as a major UK distributor of heating, ventilation, and pipeline equipment with over 50 branches. Our customers range from large national contractors to small, local independents; priding ourselves on high quality products and a great customer experience.
We are proudly part of Travis Perkins plc., the UK’s largest distributor of building materials, providing unrivalled customer service from over 1,400 branches across the UK. 

What’s it like to be a Category Manager?
This is your opportunity to stamp your personality across the Category, supporting the implementation of product category strategies for BSS.  You’ll own the customer proposition, you will drive innovation of new products, influence the trading margin and mix – and support the wider Commercial Strategy in growing and managing our product base and business performance. It will be important for you to engage with the branch network and sales teams to deliver the category plan.

Every day is different at BSS, but here’s what you can expect:

• Review trading performance, identifying areas of concern / opportunity and taking appropriate action in line with the category role and intent

• Deliver category pricing and range reviews to optimise category performance

• Define the supply base strategy and management of supplier relationships, to maximise return

• Lead  the negotiation of key supplier trading agreements and oversee accurate input into the rebate management system

• Develop cross-functional and TP Group collaborative relationships across all brands

Do you have what it takes?

• Strong commercial experience gained in a plumbing and heating or merchanting environment either working in a commercial category management or sales / customer facing role, where you have been responsible for decision making under your own initiative. 

• The breadth of the role encompasses key supplier trading relationships, ranging and pricing decisions, and so requires someone with strong applied analytical skills using data to drive decisions, with the ability to shape and execute the commercial strategy. 

• You will have direct responsibility for forging strong and credible relationships with suppliers, so having a collaborative and engaging style is a must.

• Experience of working within a fast-paced and matrix’d group environment is preferred, as the role requires exceptional communication and influencing skills engaging with a diverse range of stakeholders both internally across the group and externally too.

What’s in it for you?

• Make your job a journey – with support to enrol onto development schemes, giving you the tools and knowledge you need to excel and progress.

• Competitive salary – with bonus earning potential too! We achieve together, so we earn together too.

• Enhanced pension scheme – prepare for your future by matching your pension contributions up to 10%. (Conditions apply)

• Group-wide discounts – 20% off at Toolstation, with wider savings across the group.

• Sociable hours – Protect your “me time” with sociable daytime hours (no evenings or weekends!).

• ShareSave – own our collective success by investing with our group shares.

• Online shopping discounts – treat yourself more often, thanks to discounts across a range of leading retailers… from everyday essentials, to airport parking and travel!

What about our culture?

Every day, we work together, giving our best to be the best. By sharing our knowledge we don’t just support our colleagues, we create an unrivalled customer experience that shows them that we really care.
We’re driven to remain a truly inclusive employer. Please let your recruiter know how we can help you to thrive as your authentic self. You be you, it makes us, us.

We reserve the right to cancel or close this vacancy without notice or reason, and prior to the expiry date.

#TP/SF/3

Customer Sales Assistant/Branch Sales Assistant/Branch Sales Coordinator/Customer Sales Expert

Who are we

We are the UK’s leading builders’ merchant! With over 500 branches nationwide, we provide a vast selection of products, from timber and bricks to kitchens, tools, and equipment. Our team is friendly, supportive, and inclusive, and we’re passionate about offering excellent career opportunities with plenty of room for growth and skill development. Whether you’re assisting customers, working behind the scenes, or delivering goods, there’s always an opportunity to thrive with us. Join us today and discover why we’re the go-to choice for builders!

What you’ll be doing

As a Customer Sales Assistant, you’ll be the face of our branch, delivering exceptional customer service while prioritising safety for both customers and colleagues. Building strong, lasting relationships with customers is key to our success, so we’re looking for someone who is friendly, approachable, and eager to provide a high level of service. You’ll become familiar with many of our customers on a first-name basis!

In this role, you’ll:

• Handle customer requests and provide product information

• Prepare quotes and assist customers with their purchases to help boost sales

• Ensure the smooth and safe movement of products throughout the branch

• Maintain a safe working environment by adhering to all safety procedures and policies

Your focus will be on delivering excellent customer service while ensuring that our safety standards are always met.

Who you are

You don’t need prior experience—we can teach you everything you need to know! However, we’re looking for someone who is:

• Adaptable, resilient, and driven, with a high energy level and a tenacious work ethic

• Comfortable in a busy, fast-paced environment, where no two days are the same

• Friendly and outgoing, contributing to a positive and supportive workplace culture for both customers and colleagues

What’s in it for you

By joining the UK’s largest builders’ merchant, you’ll have access to a wealth of career development opportunities through our award-winning apprenticeships and training programmes. You’ll also enjoy a comprehensive benefits package designed to support your career and well-being:

• Competitive annual salary

• Performance-based bonuses to reward your hard work

• Save-as-you-earn and Buy-as-you-earn schemes for smart financial planning

• Generous contributory pension scheme to secure your future

• Exclusive discounts across various Group businesses, including 20% off at Toolstation

• Wellbeing support to help you stay at your best

• MyPerks discounts at top retailers, restaurants, and more!

• Work-life balance: Enjoy most weekends and all bank holidays off to ensure a healthier work-life balance

How to Apply

Ready to join a company that values its people? Apply today and become part of something bigger! We look forward to hearing from you.

We are an equal opportunities employer and are committed to building a diverse team. We welcome applications from all backgrounds and believe in providing equal opportunities for everyone to succeed.

Kitchen Sales Designer (No Experience Needed)

Working Hours: Monday – Friday & every other Saturday morning. (No late evenings or Sunday working!) We are also happy to discuss flexible working options during your interview.

A full UK driving license with business insurance is required for this position

Who we are

We’re Benchmarx Kitchens & Joinery, part of the Travis Perkins group since 2006. We’re all about delivering stylish, high-quality kitchens via the tradesperson that cater to all tastes and budgets. With over 150 branches and showrooms, we offer top-tier appliances, worktops, and joinery from leading brands.

What you’ll be doing

As a Kitchen Sales Designer, success comes from truly understanding what customers want, and converting that into sales. You’ll take time to listen, showcase what we can offer, and confidently guide them through their entire journey with expertise and care. 

This role is about building trust, collaborating with colleagues, closing deals, and delivering results; while creating kitchens using CAD software that customers will love for years to come.

What’s in it for you?

• Competitive starting salary plus uncapped commission based on individual performance, meaning our high performers can become top earners!
  
• Sociable working hours. We do not work retail hours, you will work XXX to XXX and every other Saturday morning.
  
• Save-as-you-earn & Buy-as-you-earn schemes, a generous pension scheme where contributions increase with service, colleague discounts for our brands and MyPerks discounts at top retailers, restaurants, and more! 
  
• Market-leading induction and onboarding, including CAD training, product knowledge support and acquiring those key sales & service skills to help you succeed.
  
• If you wish to continue to learn we offer a number of role specific and management apprenticeships with study time built into your working week.
  
• Fantastic support network through 1:1 coaching, mentoring, and ongoing technical and skills training to progress your career.
  
• Wellbeing support to keep you feeling at your best.

What you’ll be responsible for

• Driving and delivering profitable sales and fantastic customer service. You’ll get to know trade customers and homeowners on a first-name basis, developing strong, long-term connections.
  
• Building a strong customer base to meet targets, you’ll also work closely with Travis Perkins Colleagues – Including Field Sales, to help you and our customers win!
  
• Using your product knowledge and design skills, you’ll create bespoke kitchen designs that meet customer needs and exceed their expectations. 
  
• Through your excellent communication & interpersonal skills, you’ll engage with both the trade customer and the homeowner to truly understand their project in order to exceed expectations and maximise sales.
  
• On-Site Visits – not all customers will come to the branch, so you’ll visit homes or building sites to create inspirational designs on CAD back at the branch and present them to clients.
  
• Safety First: Safety is key, so you’ll ensure colleagues and customers leave the showroom safely by following all safety policies and procedures.

You’ll need:

• You will need a full valid UK driving licence with business insurance. 
  
• Demonstrated capability to achieve and outperform sales and profit targets, supported by strong delivery against role specific KPI’s.
  
• You’ll be detail-oriented, organised, and determined to achieve results, with a strong focus on planning and execution.
  
• With great communication skills, you can connect with a diverse range of individuals, from homeowners to tradespeople.
  
• Your approachable, positive personality will shine through, making customers feel valued and building lasting relationships. You’ll have customer facing confidence, which means you won’t be afraid to hold financial conversations or ask for the sale.
  
• No Industry Experience Needed: We’re looking for transferable skills, a passion for driving profitable sales and delivering outstanding customer service. 

Ready to be part of something big? Apply now and join a company that truly values its people. We can’t wait to hear from you!

We’re proud to be an equal opportunities employer and are committed to building a diverse team. No matter your background, we believe in giving everyone the opportunity to succeed.

If you’re offered the role, it will be a conditional offer, subject to a few background checks. These include a basic DBS check, a media search, and a review of your work history for the past 3 years. We do this to ensure we’re keeping both our business and customers safe, and we appreciate your understanding.    

#TP/KD/2

Finance Business Partner  – BSS – Coventry – Fixed Term Contract 

We are looking for a Finance Business Partner to join the BSS finance team. If you have a strong understanding of accounting principles and practices with a commercial focus, as well as experience in business partnering, budgeting and reporting using SQL, then we want to hear from you! 

This role will be hybrid working from home and twice a week in the BSS Crosspoint Coventry office, CV2 2TU.

What you’ll do:

To provide support to the commercial and supply chain teams within BSS, ensuring the delivery of the long term goals of the business. This role is a really good role for the right candidate, who can really make a difference to the business. The role requires an individual who is highly inquisitive, comfortable working in a fast pace environment, can see the big picture and is able to deliver change and influence at a senior level. 

There is real variety in this role:

Commercial Purchasing & Category Support

• Margin Analysis: Evaluate category performance to identify “margin leakage” and recommend pricing or sourcing adjustments.
• Supplier Negotiations: Provide data-driven dossiers for the purchasing team to use during annual negotiations, focusing on rebate structures, payment terms, and volume discounts.
• Tender Support: Model the financial impact of new HVAC product launches and large-scale procurement contracts.

Supply Chain & Logistics Optimisation

• Cost-to-Serve Modeling: Analyse the profitability of different distribution channels
• Inventory Efficiency: Partner with the Supply Chain Director to reduce working capital by identifying slow-moving stock and optimising stock-turn.
• Logistics Analysis: Review freight, warehousing, and “last-mile” delivery costs to ensure the distribution network is lean and cost-effective.

Performance Reporting & Insight

• Advanced Reporting: Develop and maintain bespoke commercial dashboards that move beyond standard reporting into “predictive” insights.
• Variance Analysis: Lead the month-end review for commercial overheads and gross margins, explaining the “why” behind the numbers to non-finance stakeholders.
• Budgeting & Forecasting: Own the rolling forecast for commercial rebates and supply chain costs.

Is this you?

• Qualified or Qualified by experience Accountant
• Experience of Multi site branch operations business
• Ability to work across business areas
• Curious and inquisitive nature
• Comfortable working with colleagues outside of the finance function
• Data mastery of Excel, Google Sheets, Looker and phocas (desired)
• Commercial Finance Experience (desired)
• Builders Merchant Experienced (desired)
• Experience of contract support / Claimbacks (desired)
• Experience of modern ERPs system (Kerridge / ERP1 desired)
• Experience of Contract support, Rebates and Stock accounting (desired)

What’s in it for you?

You’ll be supported by some fantastic training and development and have the opportunity to learn, grow and develop across the Travis Perkins Group. 

We’ll also equip you with a benefits package that grows as you grow with the company:

• Competitive bonus
• Save-as-you-earn scheme
• Buy-as-you-earn scheme
• Contributory pension scheme
• Colleague discount across a variety of Group businesses 

You be you, it makes us,us!

#TP/SF/3

We’re looking for a Hire Fleet Assistant to play a key role in driving the performance of our national hire fleet.

This is a highly visible role where you’ll work closely with Hire Operations, Regional teams, and Branches to ensure we have the right equipment, in the right place, at the right time, maximising utilisation, supporting customers, and driving revenue.

If you’re commercially minded, data-driven, and enjoy influencing across a wide network, this is a brilliant opportunity to make a real impact.

What You’ll Be Doing

You’ll be responsible for monitoring, managing, and optimising fleet performance across the network, ensuring we maximise availability and utilisation while controlling costs.

Key responsibilities include

• Reviewing Hire Fleet dashboards and driving actions to improve utilisation and tools on hire
• Proactively moving assets across the network to ensure stock is where it’s needed most
• Leading bi-weekly regional stock calls, aligning priorities with cluster leads and Hire Ops Managers
• Supporting seasonal planning and forecasting, ensuring branches are ready to meet customer demand
• Managing and reporting on asset compliance and safety, including defect reporting and legal obligations
• Producing regular reporting including:
  • Fleet optimisation
  • Tools on hire
  • Repair and untested equipment
• Managing non-mechanical spend requests, tracking budgets and working closely with Finance
• Engaging with the wider Hire network to drive performance, alignment, and continuous improvement

What We’re Looking For

We’re looking for someone who thrives in a fast-paced, data-led environment, with the ability to balance operational priorities and commercial outcomes.

You’ll likely bring:

• Strong numerical and analytical skills, with confidence working with data
• Experience in an administrative, operational, or customer-focused role
• Excellent organisation and time management skills
• The ability to prioritise and manage multiple tasks effectively
• Strong communication skills, with the confidence to influence and challenge where needed
• A proactive, “can-do” approach with a focus on solving problems

Ideally, you’ll also have:

• Experience working with Excel and Google applications
• Understanding of stock management or supply chain principles
• Knowledge of the tool hire industry
• Good geographical awareness of the UK

The Kind of Person Who Will Thrive Here

• Detail-oriented and highly organised
• Commercially aware, with an understanding of cost and utilisation
• A strong team player who builds relationships easily
• Resilient and adaptable in a constantly evolving environment
• Someone who enjoys turning data into insight and action

Why Join Us?

This role sits at the heart of our Hire operation, giving you exposure to national performance, commercial decision-making, and operational strategy.

You’ll play a key role in helping us optimise our fleet, improve efficiency, and deliver for our customers, with real opportunity to grow and shape the role as the function evolves.

Telesales Executive / Sales Executive / Sales Advisor / Sales Account Executive

Based at Birmingham CCF, Delta Point, Greets Green Road, West Bromwich

A great team, a warm call and the opportunity to build your career with the Travis Perkins Group!

We’re looking to re-ignite relationships with our customers and as a leading brand and market leader, this means every call is a warm call. 

Our first class service levels, customer innovation and UK wide branch network enables us to to work together , so our service levels are of the very best.

Your role initially will be to come in and make contact with a range of different customers re-igniting their love for our business, while building yourself a customer base. We can work at your pace! 

You’ll receive full product training, be supported by a brilliant team and be given the opportunity to develop and grow your sales career within a great group of companies. 

Who are we looking for?

• Previous experience in customer service environments

• Experience in sales, call centre environments 

• Experience of any form of sales and looking to progress their career.

• Personality, determination and ability to work at pace! 

What does the future look like? 

Well we’re keen for you to get to know our customers and the plan is for you to develop and grow and eventually move into either a National Sales Role, A Regional Sales Role or if you love branch life, Branch Sales Role.

About us

As part of the Travis Perkins Group, one of the UK’s leading companies, CCF are one of the fastest growing businesses in our sector. We are one of the biggest distributors of specialist interior construction materials in the UK, and we supply Dry-Lining, Insulation, Suspended Ceilings and Glazed Partitioning materials to some of the largest Specialist Contractors in the country. If you would like to be a part of our ambitious and driven business which will equip you to be the best Sales Coordinator that you can be, then we would like to hear from you.

We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves. 

You be you, it makes us, us.

#TP/RS/3

Telesales Executive / Sales Executive / Sales Advisor / Sales Account Executive

A great team, a warm call and the opportunity to build your career with the Travis Perkins Group!

We’re looking to re-ignite relationships with our customers and as a leading brand and market leader, this means every call is a warm call. 

Our first class service levels, customer innovation and UK wide branch network enables us to to work together , so our service levels are of the very best.

Your role initially will be to come in and make contact with a range of different customers re-igniting their love for our business, while building yourself a customer base. We can work at your pace! 

You’ll receive full product training, be supported by a brilliant team and be given the opportunity to develop and grow your sales career within a great group of companies. 

Who are we looking for?

• Previous experience in customer service environments

• Experience in sales, call centre environments 

• Experience of any form of sales and looking to progress their career.

• Personality, determination and ability to work at pace! 

What does the future look like? 

Well we’re keen for you to get to know our customers and the plan is for you to develop and grow and eventually move into either a National Sales Role, A Regional Sales Role or if you love branch life, Branch Sales Role.

About us

As part of the Travis Perkins Group, one of the UK’s leading companies, CCF are one of the fastest growing businesses in our sector. We are one of the biggest distributors of specialist interior construction materials in the UK, and we supply Dry-Lining, Insulation, Suspended Ceilings and Glazed Partitioning materials to some of the largest Specialist Contractors in the country. If you would like to be a part of our ambitious and driven business which will equip you to be the best Sales Coordinator that you can be, then we would like to hear from you.

We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves. 

You be you, it makes us, us.

#TP/RS/3