Operations Manager
Lead operations. Drive performance. Make an impact at Hevey Building Supplies.
Are you an experienced operational leader who thrives in a fast-paced environment? Do you have the drive to improve efficiency, develop teams, and deliver exceptional customer service? This could be your opportunity to join one of Northampton’s busiest and most dynamic independent builders’ merchants.
Hevey Building Supplies is a trusted name in the local building materials sector, known for outstanding service, strong customer relationships, and a commitment to doing things the right way. We’re looking for an Operations Manager to take ownership of our operational performance at our busy Moulton Park branch, leading our warehouse, yard and transport functions to support continued growth and success.
What you’ll be doing
- Leading and managing all operational activities across the branch, including warehouse, yard, transport and stock functions
- Ensuring the safe, efficient movement of building materials from supplier to customer
- Driving continuous improvement initiatives to enhance productivity, service levels and operational performance
- Monitoring operational KPIs and implementing improvements to achieve business objectives
- Overseeing stock control processes, stock accuracy, audits and inventory investigations
- Working closely with purchasing and sales teams to maintain optimum stock levels
- Managing transport planning and delivery operations to ensure orders are fulfilled on time and in full
- Ensuring compliance with transport legislation, vehicle maintenance requirements and driver regulations
- Promoting and maintaining a strong health and safety culture across the branch
- Conducting site inspections, risk assessments and safety audits, investigating incidents where required
- Leading, motivating and developing operational teams across warehouse, yard and transport functions
- Setting clear performance expectations and supporting employee development
- Working collaboratively with sales and branch teams to deliver outstanding customer service
- Managing operational budgets, controlling costs and identifying opportunities to improve profitability
- Supporting strategic business planning and contributing to the branch’s ongoing growth and success
What we’re looking for
- Previous experience in an Operations Manager, Depot Manager, Distribution Manager or similar leadership role
- Experience managing warehouse, transport and stock operations within a fast-paced environment
- Strong leadership skills with the ability to motivate and develop high-performing teams
- Excellent organisational, problem-solving and decision-making abilities
- Good commercial awareness and financial understanding
- Knowledge of health and safety legislation and operational compliance requirements
- Proficiency with Microsoft Office and operational management systems
It would be advantageous if you have:
- Experience within the builders’ merchant, construction materials or building products sector
- IOSH, NEBOSH or equivalent Health & Safety qualification
- CPC Transport qualification
- Experience using warehouse management and transport management systems
What you’ll bring
- A results-focused approach with a passion for continuous improvement
- Strong communication and interpersonal skills
- The ability to manage multiple priorities in a busy environment
- Excellent attention to detail and organisational skills
- A customer-focused mindset with strong commercial awareness
What we offer
- Hours: 7am–5pm Monday to Friday
- 23 days’ holiday plus Bank Holidays.
- Discretionary bonus scheme.
- A stable role within a long-established, family-run business that’s part of the wider Lords Group.
If you’re ready to take the next step in your career and make a real impact within a successful, growing business, we’d love to hear from you.
Company Description
Established for over 20 years, Hevey Building Supplies are proud to be a specialist Builder’s Merchants offering exceptional customer service in the Midlands. Hevey Building Supplies is now part of the Lords Group of companies, offering great opportunities for growth and development.
Lords Group is an equal opportunity employer that recognises the importance of diversity and inclusion. Our workplace is for everyone! The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking. So, bring us your personal experience, your perspectives, and your background and come and join the Lords family.
