Assistant Branch Manager

Job description

Ready for the Next Step in Your Merchant Career?

Since 1984, Parker Building Supplies has been supporting trade and retail customers across the South East with quality building materials and exceptional service. As part of the Independent Builders Merchants Group (IBMG), we combine local knowledge with the strength of a leading independent merchant network.

We’re looking for an ambitious Assistant Branch Manager to join our Eastbourne branch and play a key role in its ongoing success.

About the Role

This is the second-in-command position within the branch and an excellent opportunity for someone looking to progress into branch management.

Working closely with the Branch Manager, you’ll help lead the team, drive sales, support day-to-day operations, and ensure customers receive outstanding service. When the Branch Manager is absent, you’ll confidently step up and take responsibility for the running of the branch.

What You’ll Be Doing

✅ Deliver excellent customer service and drive sales performance

✅ Serve customers, provide quotations and convert enquiries into sales

✅ Support the day-to-day management of the branch

✅ Lead the branch in the Branch Manager’s absence

✅ Support, motivate and develop colleagues across the counter, yard and delivery teams

✅ Build strong customer relationships and identify opportunities to grow business

✅ Encourage repeat business and help re-engage inactive customers

✅ Monitor stock levels, availability and merchandising standards

✅ Ensure high standards of health & safety and housekeeping are maintained

✅ Help deliver branch targets and commercial objectives

Requirements

What We’re Looking For

✔ Previous sales, trade counter or supervisory experience

✔ Builders’ merchant, plumbing or heating industry experience is highly desirable

✔ A strong desire to progress into branch management

✔ Excellent customer service and communication skills

✔ Confident decision-maker who remains calm under pressure

✔ Positive, hands-on leadership style

✔ Self-motivated with a proactive approach

✔ Ability to lead by example and support a high-performing team

Working Hours

Monday to Friday – 07:30 to 17:00

Alternate Saturdays – 08:00 to 12:00

What’s in It for You?

⭐ Competitive salary

⭐ Company pension scheme

⭐ Generous holiday entitlement, increasing with service

⭐ Staff discount across all IBMG brands

⭐ Employee Assistance Programme (EAP)

⭐ Ongoing training and career development opportunities

⭐ Supportive and close-knit branch team

⭐ Clear progression pathway to Branch Manager

Why Join Parker Building Supplies?

At Parker Building Supplies, we invest in our people. Many of our managers started on the trade counter, in the warehouse or out in the yard. If you’re looking for a business where hard work, commitment and ambition are recognised and rewarded, this could be the perfect next step.

Apply Now

Looking to take the next step in your builders’ merchant career?

Apply today for the Assistant Branch Manager position at Parker Building Supplies, Eastbourne.