Customer Service Apprenticeship


Are you looking to kick start your career or grow your career in a different industry? If you’re passionate about customer service, teamwork and sales and want the opportunity to earn whilst you train for a nationally recognised qualification, we want to hear from you!
Keyline Civils Specialists is the UK’s number one supplier of specialist civils and drainage solutions, and specialist rail and utilities materials. We’re part of the Travis Perkins Group, and proud to have been recognised as one of the UK’s top employers since 2010.
We’re looking for individuals with the potential to be future leaders within our business. You’ll be someone who is keen to immerse themselves and work across all areas of our business with the ambition and desire to build a long lasting, successful career with us. 
Right from the start you’ll be supported in your development. You’ll join our Keyline Civils Specialist Certificate, a 12 month Apprenticeship that will give you the tools to be successful in your role. Over the length of your apprenticeship programme, you’ll explore:
  • Our safety culture within branch
  • The products we sell and the services we provide
  • What makes us different and keeps us as the number one choice for our valued customer base
Our Apprenticeships are focused on your development and factor study time into your working week, so you can achieve your qualification without affecting your work-life balance. We provide you with a fantastic support network through; 1:1 coaching, mentoring and technical and skills training to enable you to progress your career with us. Along the way, our experienced team will provide you with plenty of support to ensure you get the best out of your Apprenticeship. And it doesn’t have to end here, as we have a suite of Apprenticeship programmes that can support you to continue to develop your career with us, all the way up to the Boardroom. 
Our Apprenticeships are award winning. In 2022, we were voted as the 11th best employer of Apprentices by Rate My Apprenticeship and 33rd best employer of Apprentices by the Department of Education.
What will you be doing?
There is no such thing as a typical day in Branch life at Keyline but you can take a look at what our colleagues get up to by clicking here. What you can expect is to gain exposure across a number of areas within your branch, allowing you to see where your strengths and interests lie and the direction you would like to develop your career in. 
Your role responsibilities will require you to:
  • Build relationships with customers over the counter and on the phone by taking orders, providing quotes, offering possible solutions and relatable products
  • Be helpful and friendly, you will likely get to know our customers on a first-name basis
  • Use your learnt knowledge of our products to assist with enquiries, provide product information, prepare quotes and help each customer with their purchase
What’s in it for you?
A competitive salary and benefits which include 22 days holiday, colleague bonus and colleague discounts across the Travis Perkins Group businesses. We also have a number of online discounts at leading retailers from theme parks to eating out and cinemas. Our working hours also offer a great work life balance – most of our customers choose to enjoy their weekends and bank holidays which means you can too!
We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves. 
You be you, it makes us, us.

Sales Manager (Kitchen Showroom)


Showroom Sales Manager – Northfleet, Kent

We’re Benchmarx Kitchens & Joinery, part of the Travis Perkins family since 2006. We’re all about delivering stylish, high-quality kitchens that cater to all tastes and budgets. With over 150 branches and showrooms, we offer top-tier appliances, worktops, and joinery from leading brands. We work closely with installers to design and deliver ready-assembled kitchens that truly inspire our customers. We’re a team that values collaboration, innovation, and customer satisfaction, and we’re always looking for passionate people to join us on our journey.

What You’ll Be Doing

As the Kitchen Sales Manager of our Benchmarx implant in Northfleet (Kent), you’ll lead a small team of 4 to achieve and surpass sales targets, drive profitability, and ensure your Benchmarx stands out as a top performer. You’ll oversee the implant’s sales and purchasing, manage resources, address challenges, and ensure everything runs smoothly.

A full UK driving licence is essential for success in this role.

This role represents a fantastic progression opportunity for confident Kitchen Designers to take their first step into management, owning and driving sales across their very own business unit. To help you embed into your new leadership position, Benchmarx are pleased to offer support for candidates wanting to complete a funded leadership and management apprenticeship/diploma (CMI Level 5 or equivalent).

What You’ll Be Responsible For

  • Business Development: Build and maintain strong relationships with customers and representatives from related industries.

  • Profitability: Boost profitability by reviewing costs and adjusting stock levels, actively seeking sales leads and earning commissions.

  • Health & Safety Compliance: Ensure compliance with all Health & Safety and security policies, completing weekly checklists and addressing any issues.

  • Team Leadership: Recruit, train, and develop your team, addressing any underperformance and motivating them to achieve high standards.

  • Customer Service Excellence: Deliver outstanding customer service, guiding your team to do the same by identifying customer needs, offering alternatives, and negotiating for increased sales.

  • Market Awareness: Stay on top of local market trends and competition, collaborating with the Sales Development Manager to raise local awareness and convert leads into sales.

Who You Are

You’ll need to be:

  • Experienced in a sales environment, with strong communication and sales skills.
  • Customer-Centric approach to building and maintaining relationships with people from all backgrounds
  • Organised and professional, able to prioritise tasks and manage both your own and your team’s workload efficiently.
  • Target-Driven: Energetic, committed to achieving goals with a positive attitude.
  • A full UK driver’s licence is essential as travel is required for this role.

What’s In It For You?

With a Monday to Friday schedule and just 4 hours every other Saturday, we ensure a great work-life balance to make sure you’re getting home to do the other things that are important to you.

We offer:

  • Attractive annual salary

  • Performance-based bonus that rewards your hard work

  • Save-as-you-earn & Buy-as-you-earn schemes for smart financial growth

  • Generous contributory pension scheme to secure your future

  • Exclusive colleague discounts across a variety of Group businesses, including 20% off at Toolstation

  • Wellbeing support to keep you feeling your best

  • ‘MyBenefits’ discounts at top retailers, restaurants, and more!

We’re proud to be an equal opportunities employer and are committed to building a diverse team. No matter your background, we believe in giving everyone the opportunity to succeed.

#TP/BM/Untiered

Branch Manager


Yard Sales Assistant


Joining our friendly and hard working family as an Yard Sales Assistant, you’ll be on the front line dealing with our customers that come into our yard.  As part of the branch team, you will play a vital role in our continued success, providing a first class service.
What will I be doing?

No one day is the same as the next in TP branch life, but here are a few pointers:

  • Our success is built on strong relationships with our customers so it’s essential that you can help deliver the highest standards of service – the key thing is to be helpful and friendly at all times, you will likely get to know our customers on a first name basis.
  • You will be based outside, processing our customer orders, loading and unloading customer and company vehicles.
  • You will also unload our building products from supplier deliveries and accurately book them in the branch warehouse.
  • Experience of using a forklift is ideal, but don’t worry full training is provided
  • Safety is at the forefront of everything we do, your aim will be to ensure that our standards never slip, this means maintaining a tidy and safe working environment

What skills do you need?

This is a key customer facing role, you just need the ability to provide great customer service, we can teach you the rest.  

Does this sound like you?

We hope you can say ‘Yes’ to all of the characteristics below – they are in the DNA of all our fantastic Yard Sales Assistants.  Are you:

  • Someone that is physically active, as this role is located outside, it will involve lifting heavy building materials
  • Someone that has a friendly and outgoing personality who is happy to communicate face to face with customers and build strong relationships
  • Someone that is adaptable, resilient and tenacious with high levels of energy and drive.
  • Someone who thrives in a dynamic and fast paced environment
Being a Yard Sales Assistant in TP gives you a fantastic opportunity to excel and to continue to develop your career, if you choose.  As a new colleague you will be encouraged to enroll onto a TP development scheme – which are available to colleagues and managers at all levels of our business. How will you know you are doing a great job and developing your career? Simple. We will support you with a development plan, that embraces our values.
 
You’ll also receive £Competitive pay + Benefits (which includes an annual colleague bonus, contributory pension, private healthcare, life assurance, sharesave scheme, group wide colleague discounts across the Travis Perkins Group (including Toolstation).  Plus we have a number of online discounts at leading retailers from airport parking to theme parks to eating out and cinemas.  Our working hours also offer a great work life balance – most of our customers choose to enjoy their weekends and bank holidays which means you can too!
You may not know much about Travis Perkins, but if you look a bit closer you might be surprised, despite our size, we have the values of a family run business and the mindset and ambition of a forward thinking Company.  We pride ourselves on being a great place to work that’s why we have been voted one of the UK’s Top Employers every year since 2010. We offer our employees access to extensive career opportunities across our 5 leading businesses.  We operate out of more than 1400 outlets nationwide and have over 20,000 colleagues.  
We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves. 

You be you, it makes us, us.

Sales Manager (Tool Hire)


Tool Hire Sales Manager – Dover

Who we are

We’re Travis Perkins Hire. With 250 locations nationwide, we’re proud to be part of the Travis Perkins family. Whether it’s tool, plant, and equipment hire, powered access, waste management, or welfare hire, we’ve got our customers covered at every stage of their project. Need advice, safety training, or a demo? We’re always ready to help. Hiring with us is simple — we tailor the price to suit our customers, offering a reliable delivery and collection service they can count on. Quick jobs or tough jobs, we get it sorted.

What you’ll be doing

We are now recruiting for a Hire Manager at Dover Travis Perkins to lead our tool and plant hire department in this busy high-performing branch.

As the new Tool and Plant Hire Manager at our Dover branch, you’ll be at the forefront of driving success and hitting key targets! This is an exciting opportunity for a sales-driven, customer-focused leader who thrives in a fast-paced environment. If you’re ready to take charge and make an impact, this role is for you.

Your main responsibility will be to develop and execute a sales action plan that exceeds budget performance through a proactive sales approach. You’ll play a key role in supporting the integration of tool and equipment hire into the wider Travis Perkins branch, enhancing the knowledge and understanding of the services available to our Branch colleagues. This includes providing training and coaching where needed, in close collaboration with the Travis Perkins Branch Manager.

You’ll own your own P&L, delivering targets and setting records as you walk your own pathway to Branch Management and a bright future within our business. Within this SLT role, you will learn from experienced management to set yourself up for success whilst contributing to the real-time wins of the branch today.

Based in our bustling Dover branch, you’ll lead a dynamic team and oversee your dedicated vehicles. With a high-energy, high-traffic environment, you’ll have a loyal customer base and all the resources you need to succeed and shine.

What’s in It for You?

You’ll be part of the UK’s biggest builders’ merchant with endless opportunities to grow and develop! You’ll be part of a supportive, friendly team where your skills matter… With over 500 branches across the Travis Perkins business, there’s always room to learn, progress, and make a real impact. Plus, we offer great benefits and career development—come be a part of something big!

We offer:

  • Attractive annual salary

  • Performance-based bonus that rewards your hard work

  • Save-as-you-earn & Buy-as-you-earn schemes for smart financial growth

  • Generous contributory pension scheme to secure your future

  • Exclusive colleague discounts across a variety of Group businesses, including 20% off at Toolstation

  • Wellbeing support to keep you feeling your best

  • MyPerks discounts at top retailers, restaurants, and more!

Working hours: Monday-Friday, 7:30 am to 5:00 pm, and you’ll only work 2 Saturdays every 4 weeks (Saturdays are 8:00 am to 12:00 pm).

What you’ll be responsible for:

  • Crushing Sales Goals: Develop a winning sales action plan and drive results beyond the targets. Proactive is your middle name.

  • Coaching & Training: Work with the Branch Manager to level up the team on everything tool hire. Share your knowledge, get everyone on point.

  • Keeping Things Running: Make sure all tools and equipment are in tip-top shape, safe, and ready for action. Safety first, always.

  • Stock Control: Balance stock levels to meet demand—ensuring the right gear’s available without ever letting it gather dust.

  • Leading the Team: Oversee the day-to-day of your Hire team. Train, supervise, and motivate for top-notch performance.

  • Top Service: Be the go-to for customer queries. Offer smart solutions and upsell like a pro to boost sales.

  • Communication: Keep the team and branch in the loop with daily toolbox talks and quick, effective communication.

Who you are

  • Experience: If you’ve worked in tool hire, plant hire, or a leadership role before, great! But if you’ve got sales or customer service experience, we’re still keen.

  • Leadership Vibes: You know how to lead a team, inspire, and keep things moving.

  • Safety Focused: You’ll make sure everything’s safe and sound—whether it’s equipment or the work environment.

  • Proactive: You thrive in a fast-paced environment and always find a way to improve things.

How to Apply

Ready to be part of something big? Apply now and join a company that truly values its people. We can’t wait to hear from you!

We’re proud to be an equal opportunities employer and are committed to building a diverse team. No matter your background, we believe in giving everyone the opportunity to succeed.

If you’re offered the role, it will be a conditional offer, subject to a few background checks. These include a criminal record check (basic DBS), adverse financial check, media search & occupational history review. We do this to ensure we’re keeping both our business and customers safe, and we appreciate your understanding

#TP/BM/Untiered

Sales Manager (Kitchen Showroom)


Showroom Sales Manager – Whitstable, Canterbury

We’re Benchmarx Kitchens & Joinery, part of the Travis Perkins family since 2006. We’re all about delivering stylish, high-quality kitchens that cater to all tastes and budgets. With over 150 branches and showrooms, we offer top-tier appliances, worktops, and joinery from leading brands. We work closely with installers to design and deliver ready-assembled kitchens that truly inspire our customers. We’re a team that values collaboration, innovation, and customer satisfaction, and we’re always looking for passionate people to join us on our journey.

What You’ll Be Doing

As the Kitchen Sales Manager of our Benchmarx showroom in Whitstable (Canterbury), you’ll lead a small team to achieve and surpass sales targets, drive profitability, and ensure your Showroom stands out as a top performer. You’ll oversee the showroom’s sales and purchasing, manage resources, address challenges, and ensure everything runs smoothly.

A full UK driving licence is essential for success in this role.

This role represents a fantastic progression opportunity for confident Kitchen Designers to take their first step into management, owning and driving sales across their very own showroom. To help you embed into your new leadership position, Benchmarx are pleased to offer support for candidates wanting to complete a funded leadership and management apprenticeship/diploma (CMI Level 5 or equivalent).

What You’ll Be Responsible For

  • Business Development: Build and maintain strong relationships with customers and representatives from related industries.

  • Profitability: Boost profitability by reviewing costs and adjusting stock levels, actively seeking sales leads and earning commissions.

  • Health & Safety Compliance: Ensure compliance with all Health & Safety and security policies, completing weekly checklists and addressing any issues.

  • Team Leadership: Recruit, train, and develop your team, addressing any underperformance and motivating them to achieve high standards.

  • Customer Service Excellence: Deliver outstanding customer service, guiding your team to do the same by identifying customer needs, offering alternatives, and negotiating for increased sales.

  • Market Awareness: Stay on top of local market trends and competition, collaborating with the Sales Development Manager to raise local awareness and convert leads into sales.

Who You Are

You’ll need to be:

  • Experienced in a sales environment, with strong communication and sales skills.
  • Customer-Centric approach to building and maintaining relationships with people from all backgrounds
  • Organised and professional, able to prioritise tasks and manage both your own and your team’s workload efficiently.
  • Target-Driven: Energetic, committed to achieving goals with a positive attitude.
  • A full UK driver’s licence is essential as travel is required for this role.

What’s In It For You?

With a Monday to Friday schedule and just 4 hours every other Saturday, we ensure a great work-life balance to make sure you’re getting home to do the other things that are important to you.

We offer:

  • Attractive annual salary

  • Performance-based bonus that rewards your hard work

  • Save-as-you-earn & Buy-as-you-earn schemes for smart financial growth

  • Generous contributory pension scheme to secure your future

  • Exclusive colleague discounts across a variety of Group businesses, including 20% off at Toolstation

  • Wellbeing support to keep you feeling your best

  • ‘MyBenefits’ discounts at top retailers, restaurants, and more!

We’re proud to be an equal opportunities employer and are committed to building a diverse team. No matter your background, we believe in giving everyone the opportunity to succeed.

#TP/BM/Untiered

HGV Driver Class 2


HGV Driver – Class 2 – Northfleet

Sociable hours! Monday to Friday only – no weekends, no overnights, no evenings!

What’s in it for you?

  • Competitive Salary & Bonus: A competitive base salary with annual salary reviews and bonus potential up to £2,700, based on your safe and efficient driving.

  • Sociable Hours: Monday to Friday, no overnight stays, late evenings, or weekends.

  • Top Fleet: A highly maintained, regularly refreshed fleet to ensure you have the best tools for the job.

  • FORS Gold Accreditation: Work for a recognised FORS Gold accredited business.

  • Ongoing Qualifications: We’ll cover the cost of your CPC renewal, medicals, and any additional licenses needed to stay qualified.

  • Flexible Working: We’re open to discussing reduced hours, flexible start and finish times, compressed hours, part-time, or job sharing. Talk to us during the interview about the flexibility you need—we’ll listen and do our best to accommodate.

  • Discount: 20% off Toolstation and tool hire at Travis Perkins.

  • Perks: Access to hundreds of discounts—food, holidays, dining out, cinema, retail, and more.

  • Generous Holiday: 22 days of holiday per year, plus 8 Bank Holidays.

  • Pay Reviews: Yearly pay reviews to reward hard work and commitment.

  • Share Schemes: Buy shares in our business at a discounted rate via salary deduction.

  • Pension Scheme: Company pension plan for your future.

  • Career Growth: Ongoing development and progression opportunities—because we’re BIG on helping our colleagues reach their full potential!

What will you be doing?

You’ll be moving stock like civils, heavy building materials, and drainage solutions from our branches to customers, all while keeping it safe and professional. You’ll load up your vehicle with a HIAB (lorry-mounted crane)—don’t have the licence yet? No problem! We’ll fully fund your training to get you up to speed. You’ll make sure your vehicle’s loaded right, safe, and legal, plus do vehicle checks before hitting the road. Expect plenty of local multi-drop deliveries, with regular returns to the branch to reload. You’ll also pitch in with loading, unloading, and keeping your vehicle clean and tidy. Above all, safety comes first, and you’ll make sure our standards never slip.

Who you are

  • You’ve got a Category C Class 2 driving licence

  • Your CPC (DQC Card) is up to date

  • You’ve got recent HGV driving experience (if you’ve worked with a lorry loader/crane, even better, but not a deal-breaker)

  • You’re comfortable chatting with customers and building solid relationships

  • You take safety seriously and always work in a professional and safe way

  • You’re passionate about delivering for customers

  • You’ve got the drive and ambition to be part of a great team

Who we are

We’re the backbone of transport construction, supplying the building materials that bring everything from mini-roundabouts to motorways and railways to life. With 40+ Keyline branches across the UK, we combine expert knowledge with exceptional service, making sure our customers get the right products at the right time.

How to Apply

Ready to take the next step in your career? Apply now and join a company that truly values its people. We can’t wait to hear from you!

We’re proud to be an equal opportunities employer and are committed to building a diverse team. No matter your background, we believe in giving everyone the opportunity to succeed.

#TP/D/2

HGV Driver Class 2


HGV Driver – Class 2 – Tonbridge

No evenings or overnights!

Drive Your HGV Career Forward with Travis Perkins – HIAB training provided!

What’s in it for you?

  • Sociable hours: No overnight stays or late evenings, giving you an excellent work/life balance.

  • Full-time, permanent hours: Employed directly with Travis Perkins.

  • Competitive salary: Plus bonus earning potential that YOU control by driving safely and efficiently (total potential bonus £2,700 per year).

  • Periodic CPC training: Fully funded and arranged by the branch.

  • Staff discounts: Enjoy 20% off at Toolstation and across our Group businesses.

  • 22 days holiday + bank holidays: Plus yearly pay reviews to recognize and reward commitment.

  • Share schemes: Potential profit from selling shares of the business.

  • Company pension: Flexible contribution options.

  • Ongoing development: We’re committed to your career progression, with many of our managers and directors having started in similar roles.

What will you be doing?
You’ll be delivering building materials from our branch to local customers, making sure everything’s safe and sound. You’ll load up your vehicle with the HIAB, double-check it’s all properly packed and legal, and then hit the road. As our face on the road, you’ll keep it professional while making around 14 drops a day, then head back to the branch to reload when needed.

Who you are

  • Requirements: You’ll need a Class 2 driving license, up-to-date CPC records, and have held a Category B license for 12+ months.

  • HIAB experience: Don’t have HIAB experience? No problem! We’ll fund your HIAB training.

  • Customer-focused: You’ll be confident building and developing relationships with customers.

  • Safety-focused: You’ll prioritize safety in every aspect of your work, completing tasks in a professional manner.

Who we are
We’re the UK’s biggest builders’ merchant! With over 500 branches, we supply everything from timber and bricks to kitchens, tools, and equipment. We’re a friendly, welcoming team offering great career opportunities and the chance to learn new skills. Whether you’re in the office, serving customers, or making deliveries, there’s a place for you to grow. Come see why we’re the go-to for builders—join us today!

How to Apply
Ready to be part of something big? Apply now and join a company that truly values its people. We can’t wait to hear from you!

We’re proud to be an equal opportunities employer and are committed to building a diverse team. No matter your background, we believe in giving everyone the opportunity to succeed.

#TP/D/Untiered

Cluster HIAB Driver (Class 2)


HGV Driver – Class 2 – Tunbridge Wells

Also providing ad-hoc cover to local branches: Tonbridge, East Peckham, Crowborough, and Cranbrook.

No evenings or overnights! Alternate Saturday mornings, only 8-12.

Drive Your HGV Career Forward with Travis Perkins – HIAB training provided!

What’s in it for you?

  • Sociable hours: No overnight stays or late evenings, giving you an excellent work/life balance.

  • Full-time, permanent hours: Employed directly with Travis Perkins.

  • Competitive salary: Plus bonus earning potential that YOU control by driving safely and efficiently (total potential bonus £2,700 per year).

  • Periodic CPC training: Fully funded and arranged by the branch.

  • Staff discounts: Enjoy 20% off at Toolstation and across our Group businesses.

  • 22 days holiday + bank holidays: Plus yearly pay reviews to recognize and reward commitment.

  • Share schemes: Potential profit from selling shares of the business.

  • Company pension: Flexible contribution options.

  • Ongoing development: We’re committed to your career progression, with many of our managers and directors having started in similar roles.

What will you be doing?
You’ll be delivering building materials from our branch to local customers, making sure everything’s safe and sound. You’ll load up your vehicle with the HIAB, double-check it’s all properly packed and legal, and then hit the road. As our face on the road, you’ll keep it professional while making around 14 drops a day, then head back to the branch to reload when needed.

Who you are

  • Requirements: You’ll need a Class 2 driving license, up-to-date CPC records, and have held a Category B license for 12+ months.

  • HIAB experience: Don’t have HIAB experience? No problem! We’ll fund your HIAB training.

  • Customer-focused: You’ll be confident building and developing relationships with customers.

  • Safety-focused: You’ll prioritize safety in every aspect of your work, completing tasks in a professional manner.

Who we are
We’re the UK’s biggest builders’ merchant! With over 500 branches, we supply everything from timber and bricks to kitchens, tools, and equipment. We’re a friendly, welcoming team offering great career opportunities and the chance to learn new skills. Whether you’re in the office, serving customers, or making deliveries, there’s a place for you to grow. Come see why we’re the go-to for builders—join us today!

How to Apply
Ready to be part of something big? Apply now and join a company that truly values its people. We can’t wait to hear from you!

We’re proud to be an equal opportunities employer and are committed to building a diverse team. No matter your background, we believe in giving everyone the opportunity to succeed.

#TP/D/Untiered