Customer Service Apprenticeship


Are you looking to kick start your career or grow your career in a different industry? If you’re passionate about customer service, teamwork and sales and want the opportunity to earn whilst you train for a nationally recognised qualification, we want to hear from you!
Keyline Civils Specialists is the UK’s number one supplier of specialist civils and drainage solutions, and specialist rail and utilities materials. We’re part of the Travis Perkins Group, and proud to have been recognised as one of the UK’s top employers since 2010.
We’re looking for individuals with the potential to be future leaders within our business. You’ll be someone who is keen to immerse themselves and work across all areas of our business with the ambition and desire to build a long lasting, successful career with us. 
Right from the start you’ll be supported in your development. You’ll join our Keyline Civils Specialist Certificate, a 12 month Apprenticeship that will give you the tools to be successful in your role. Over the length of your apprenticeship programme, you’ll explore:
  • Our safety culture within branch
  • The products we sell and the services we provide
  • What makes us different and keeps us as the number one choice for our valued customer base
Our Apprenticeships are focused on your development and factor study time into your working week, so you can achieve your qualification without affecting your work-life balance. We provide you with a fantastic support network through; 1:1 coaching, mentoring and technical and skills training to enable you to progress your career with us. Along the way, our experienced team will provide you with plenty of support to ensure you get the best out of your Apprenticeship. And it doesn’t have to end here, as we have a suite of Apprenticeship programmes that can support you to continue to develop your career with us, all the way up to the Boardroom. 
Our Apprenticeships are award winning. In 2022, we were voted as the 11th best employer of Apprentices by Rate My Apprenticeship and 33rd best employer of Apprentices by the Department of Education.
What will you be doing?
There is no such thing as a typical day in Branch life at Keyline but you can take a look at what our colleagues get up to by clicking here. What you can expect is to gain exposure across a number of areas within your branch, allowing you to see where your strengths and interests lie and the direction you would like to develop your career in. 
Your role responsibilities will require you to:
  • Build relationships with customers over the counter and on the phone by taking orders, providing quotes, offering possible solutions and relatable products
  • Be helpful and friendly, you will likely get to know our customers on a first-name basis
  • Use your learnt knowledge of our products to assist with enquiries, provide product information, prepare quotes and help each customer with their purchase
What’s in it for you?
A competitive salary and benefits which include 22 days holiday, colleague bonus and colleague discounts across the Travis Perkins Group businesses. We also have a number of online discounts at leading retailers from theme parks to eating out and cinemas. Our working hours also offer a great work life balance – most of our customers choose to enjoy their weekends and bank holidays which means you can too!
We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves. 
You be you, it makes us, us.

Internal Sales Person


Yard Assistant (Monday – Friday)


Joining our friendly and hard working family as a Yard Assistant, you’ll help customers choose from a huge range of high quality products.
The role
The key thing is to be helpful and friendly – the perfect assistant for customers that you’ll likely get to know by name. You’ll also be responsible for ensuring the safe and correct movement of materials around the branch. This will include loading and unloading customer and company vehicles, offloading supplier deliveries into stock and picking orders. Safety is a priority and you’ll make sure that standards never slip.
What we are looking for?
This is a key customer facing role, so you will need to be enthusiastic and have great interpersonal skills. A fork lift truck licence would be desirable, however not essential as training can be provided. What we are looking for is someone with a friendly and flexible personality who is happy to communicate face to face with customers.
Rewards
A competitive salary and benefits which include 22 days holiday, colleague bonus and colleague discounts. We also have a number of online discounts at leading retailers from theme parks to eating out and cinemas. Our working hours also offer a great work life balance – most of our customers choose to enjoy their weekends and bank holidays which means you can too!
About us
Keyline Civils Specialists is the UK’s number one supplier of specialist civils and drainage solutions, and specialist rail and utilities materials. We’re part of the Travis Perkins Group, and proud to have been recognised as one of the UK’s top employers since 2010.
We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves. 

You be you, it makes us, us.
#LI-DNI

HGV Driver Class 2


HGV Driver – Class 2 – Ashford

Sociable hours – weekdays only, no evenings or overnights!

FREE MOFFETT TRAINING PROVIDED

What’s in it for you?

  • Sociable Hours: Monday to Friday, no overnight stays or late evenings.

  • Competitive Salary & Bonus: £1,200 annual driver bonus (paid quarterly) + up to £1,500 branch bonus per year, based on performance.

  • Modern Fleet: Well-maintained vehicles, regularly refreshed for optimal performance.

  • Staff Discount: 20% off tool hire and at Toolstation.

  • Holiday & Pay Reviews: 22 days holiday per year with annual pay reviews.

  • Share Schemes: Discounted business shares available through salary deduction.

  • MyPerks: Access to discounts and cashback across hundreds of retailers.

  • Company Pension: Retirement savings plan.

  • Uniform Provided: Full company-branded uniform.

  • Accredited Business: Work with a FORS Gold accredited company.

  • Licensing Support: We’ll cover CPC renewals, medicals, and additional licenses to keep you qualified.

What will you be doing?

You’ll be driving our trucks, moving plasterboard and insulation from our branches to customers, using a MOFFETT forklift to load and unload safely and efficiently. Don’t worry if you don’t have a MOFFETT license – we’ll train you! It’s a multi-drop role, so you’ll be back to the branch at least once to reload before hitting the road again.

Who you are

  • You’ve got a Category C driving licence, up-to-date CPC records, and recent HGV experience

  • Comfortable chatting with customers, building new relationships, and keeping the regulars happy

  • Safety’s your priority, making sure everything’s done right and securely

  • You’re passionate about what we do and love delivering top service

  • You’ve got the same drive and ambition to be the best as we do!

Who we are

We’re CCF, part of the Travis Perkins Group, and we’re all about building better interiors! With over 35 branches across the UK, we supply the materials that keep homes and buildings dry, warm, cool, and secure. From insulation to ceilings, we’ve got builders and contractors covered with the right products at the right price, every time. Our expert team is always ready to offer top-notch advice, from technical guidance to sustainability solutions. At CCF, we’re passionate about delivering exactly what our customers need—when they need it!

How to Apply

Ready to take the next step in your career? Apply now and join a company that truly values its people. We can’t wait to hear from you!

We’re proud to be an equal opportunities employer and are committed to building a diverse team. No matter your background, we believe in giving everyone the opportunity to succeed.

#TPD

Branch Manager (Sales-focus)


Branch Manager – Ashford, Kent

(No Weekends!)

Who we are
At Keyline, we’re the backbone of transport construction, providing the building materials that make everything from mini-roundabouts to motorways and railways come to life. With 40+ branches across the UK, we combine expert knowledge and exceptional service to ensure our customers get the right products at the right time.

What you’ll be doing
As Branch Manager, you’ll lead and inspire a diverse team of [XX] colleagues, including sales, drivers, and warehouse experts, while overseeing [XX] delivery vehicles. Your mission? Maximise growth, drive success, and keep everything running smoothly, all while prioritising safety. You’ll have a deep understanding of the market and your customers, ensuring your team is focused on the right opportunities. This role is dynamic and rewarding, and if you’re ready to take charge, this is your chance to make an impact!

What’s in it for You?
Join a supportive and dynamic team with great career growth opportunities. You’ll be at the heart of shaping the future of transport infrastructure, while enjoying benefits designed to support you at work and beyond.

We offer:

  • Attractive annual salary

  • Performance-based bonus that rewards your hard work

  • Save-as-you-earn & Buy-as-you-earn schemes for smart financial growth

  • Generous contributory pension scheme to secure your future

  • Exclusive colleague discounts across a variety of Group businesses, including 20% off at Toolstation

  • Wellbeing support to keep you feeling your best

  • MyPerks discounts at top retailers, restaurants, and more!

Working hours: Monday to Friday, 7am – 4:30pm, NO WEEKENDS!

What you’ll be responsible for

  • Leading Safety & Wellbeing: Champion a strong safety culture, driving continuous improvement. Conduct regular risk assessments and promote best practices, creating an inclusive environment where everyone feels supported and engaged.

  • Leading High Performance: Set ambitious goals, inspire your team, and track performance. Build adaptable teams with a focus on succession planning and continuous development through 1-2-1s.

  • Customer Service & Sales: Build lasting relationships with your customers, focusing on your top 10. Identify opportunities, drive sales growth, and swiftly resolve complaints. Collaborate with KAM/NAMs to implement growth strategies.

  • Managing Commercial Growth: Cultivate strong supplier relationships, capitalise on opportunities, and monitor financial trends to ensure continued business success. Manage stock and working capital efficiently.

  • Operations & Transport Excellence: Ensure high standards of compliance and operational efficiency. Lead your team to optimise layout and safety, balancing resource needs, stock levels, and cost control.

  • Driven by Success: Take calculated risks, make bold decisions, and always strive to be the best in everything you do.

Who you are
You’ll need to be:

  • Experienced: At least 3 years in merchanting or multi-site customer/trade distribution with a proven track record of delivering growth plans.

  • Customer & Colleague Focused: Able to set and achieve growth targets, with a strong focus on both customer satisfaction and team development.

  • Results-Driven: Consistently meeting budgets and operating plans, while driving profitability.

  • Skilled Negotiator: Comfortable negotiating face-to-face with customers and suppliers, building strong, long-term relationships.

  • Safety & Wellbeing Champion: Leading safety standards and fostering a wellbeing culture across the branch.

  • Strategic Thinker: Able to think long-term, adapt to changing business needs, and bring fresh ideas.

  • Agile & Adaptable: Flexible in your approach, able to pivot and embrace new opportunities or challenges.

  • Excellent Communicator: Able to engage effectively with colleagues and customers, promoting collaboration and clarity.

  • Commercially Savvy: Understanding P&L, business finances, and the workings of commercial markets.

  • Ambitious for Growth: Eager to drive growth and seize new opportunities across all areas of the business.

  • Decisive: Confident in making decisions that drive business success.

How to Apply
Ready to take the next step in your career? Apply now and join a company that values its people and is committed to giving everyone the opportunity to succeed. We can’t wait to hear from you!

We’re proud to be an equal opportunities employer and are committed to building a diverse team. No matter your background, we believe in giving everyone the opportunity to succeed.

#TPM

HGV Driver with Hiab


HGV Driver Class 2


HGV Driver – Class 2 – Maidstone

No evenings or overnights!

Drive Your HGV Career Forward with Travis Perkins – HIAB training provided!

What’s in it for you?

  • Sociable hours: No overnight stays or late evenings, giving you an excellent work/life balance.

  • Full-time, permanent hours: Employed directly with Travis Perkins.

  • Competitive salary: Plus bonus earning potential that YOU control by driving safely and efficiently (total potential bonus £2,700 per year).

  • Periodic CPC training: Fully funded and arranged by the branch.

  • Staff discounts: Enjoy 20% off at Toolstation and across our Group businesses.

  • 22 days holiday + bank holidays: Plus yearly pay reviews to recognize and reward commitment.

  • Share schemes: Potential profit from selling shares of the business.

  • Company pension: Flexible contribution options.

  • Ongoing development: We’re committed to your career progression, with many of our managers and directors having started in similar roles.

What will you be doing?
You’ll be delivering building materials from our branch to local customers, making sure everything’s safe and sound. You’ll load up your vehicle with the HIAB, double-check it’s all properly packed and legal, and then hit the road. As our face on the road, you’ll keep it professional while making around 14 drops a day, then head back to the branch to reload when needed.

Who you are

  • Requirements: You’ll need a Class 2 driving license, up-to-date CPC records, and have held a Category B license for 12+ months.

  • HIAB experience: Don’t have HIAB experience? No problem! We’ll fund your HIAB training.

  • Customer-focused: You’ll be confident building and developing relationships with customers.

  • Safety-focused: You’ll prioritize safety in every aspect of your work, completing tasks in a professional manner.

Who we are
We’re the UK’s biggest builders’ merchant! With over 500 branches, we supply everything from timber and bricks to kitchens, tools, and equipment. We’re a friendly, welcoming team offering great career opportunities and the chance to learn new skills. Whether you’re in the office, serving customers, or making deliveries, there’s a place for you to grow. Come see why we’re the go-to for builders—join us today!

How to Apply
Ready to be part of something big? Apply now and join a company that truly values its people. We can’t wait to hear from you!

We’re proud to be an equal opportunities employer and are committed to building a diverse team. No matter your background, we believe in giving everyone the opportunity to succeed.

#TP/D/1

Branch Manager (Kitchen Showroom)


Implant Branch Manager – Northfleet, Kent

We’re Benchmarx Kitchens & Joinery, part of the Travis Perkins family since 2006. We’re all about delivering stylish, high-quality kitchens that cater to all tastes and budgets. With over 150 branches and showrooms, we offer top-tier appliances, worktops, and joinery from leading brands. We work closely with installers to design and deliver ready-assembled kitchens that truly inspire our customers. We’re a team that values collaboration, innovation, and customer satisfaction, and we’re always looking for passionate people to join us on our journey.#

We’re seeking an experienced and confident Sales Manager to drive performance at this Benchmarx implant, increasing local market share and building relationships which last as long as our kitchens! Taking on this project, you’ll rejuvenate sales by developing and embedding our sales and service culture, supporting your Kitchen Sales Designers and Business Developer to maximise their commissions and achieve their own progression goals.

What You’ll Be Doing

As the Kitchen Sales Manager of our Benchmarx implant in Northfleet (Kent), you’ll lead a small team of 4 to achieve and surpass sales targets, drive profitability, and ensure your Benchmarx stands out as a top performer. You’ll oversee the implant’s sales and purchasing, manage resources, address challenges, and ensure everything runs smoothly.

A full UK driving licence is essential for success in this role.

What You’ll Be Responsible For

  • Business Development: Build and maintain strong relationships with customers and representatives from related industries.

  • Profitability: Boost profitability by reviewing costs and adjusting stock levels, actively seeking sales leads and earning commissions.

  • Health & Safety Compliance: Ensure compliance with all Health & Safety and security policies, completing weekly checklists and addressing any issues.

  • Team Leadership: Recruit, train, and develop your team, addressing any underperformance and motivating them to achieve high standards.

  • Customer Service Excellence: Deliver outstanding customer service, guiding your team to do the same by identifying customer needs, offering alternatives, and negotiating for increased sales.

  • Market Awareness: Stay on top of local market trends and competition, collaborating with the Sales Development Manager to raise local awareness and convert leads into sales.

Who You Are

You’ll need to be:

  • Experienced in a sales environment, with strong communication and sales skills.
  • Customer-Centric approach to building and maintaining relationships with people from all backgrounds
  • Organised and professional, able to prioritise tasks and manage both your own and your team’s workload efficiently.
  • Target-Driven: Energetic, committed to achieving goals with a positive attitude.
  • A full UK driver’s licence is essential as travel is required for this role.

What’s In It For You?

With a Monday to Friday schedule and just 4 hours every other Saturday, we ensure a great work-life balance to make sure you’re getting home to do the other things that are important to you.

We offer:

  • Attractive annual salary

  • Performance-based bonus that rewards your hard work

  • Save-as-you-earn & Buy-as-you-earn schemes for smart financial growth

  • Generous contributory pension scheme to secure your future

  • Exclusive colleague discounts across a variety of Group businesses, including 20% off at Toolstation

  • Wellbeing support to keep you feeling your best

  • ‘MyBenefits’ discounts at top retailers, restaurants, and more!

We’re proud to be an equal opportunities employer and are committed to building a diverse team. No matter your background, we believe in giving everyone the opportunity to succeed.

#TPM

Customer Sales Assistant


Job Title: Sales Assistant

Working Hours: Monday to Friday and alternate Saturday Mornings (8-12)

We are Travis Perkins.

Leading our industry for over two centuries, we’ve built our early foundations into a nationwide business that gives customers the products they need, with the smile they deserve. We’re proudly part of Travis Perkins plc., the UK’s largest distributor of building materials, providing unrivalled customer service from over 1,400 branches across the UK. 

What’s it like to be a Sales Assistant?

Every day is different at Travis Perkins, but here’s what you can expect:

  • Strong customer relationships are key to our success, both in person and by phone. You’ll deliver the highest service standards, understanding and meeting your customers’ current and future needs before sending them on their way with a smile.
  • We keep safety at the heart of everything we do. Maintaining high standards across our working environment keeps everybody safe and happy all day, every day.
  • Working alongside our partnered businesses, our combined product range means there are always more materials, tools, or services to offer our customers. Understanding and promoting additional products will see you succeed.
  • You’ll spend time outside in our Yard, helping to process orders, load and unload vehicles, and accurately book deliveries into our systems.

Do you have what it takes?

  • Are you confident in your physical ability to process heavy and bulky stock throughout the Yard and Warehouse, within our health and safety guidelines?
  • Do you provide a best-in-class sales experience through positive and purposeful interactions that leave a lasting impression?
  • Can you self-motivate, multi-task and stay organised in adaptable, fast-paced environments?
  • You don’t need to be an expert in building materials and tooling, we’ll support you to learn this on the job!
  • Are you a team player who is comfortable to step outside of your role to support colleagues across the wider branch?

What’s in it for you?

  • Make your job a journey – with support to enrol onto development schemes, giving you the tools and knowledge you need to excel and progress.
  • Competitive salary – with bonus earning potential too! We achieve together, so we earn together too.
  • Enhanced pension scheme – prepare for your future by matching your pension contributions up to 10%. (Conditions apply)
  • Group-wide discounts – 20% off at Toolstation, with wider savings across the group.
  • Sociable hours – Protect your “me time” with sociable daytime hours (no evenings!).
  • ShareSave – own our collective success by investing with our group shares.
  • Online shopping discounts – treat yourself more often, thanks to discounts across a range of leading retailers… from everyday essentials, to airport parking and travel!

What about our culture?

Every day, we work together, giving our best to be the best. By sharing our knowledge we don’t just support our colleagues, we create an unrivalled customer experience that shows them that we really care.

We’re driven to remain a truly inclusive employer. Please let your recruiter know how we can help you to thrive as your authentic self. You be you, it makes us, us.

We reserve the right to cancel or close this vacancy without notice or reason, and prior to the expiry date.