Branch Manager – Maidstone (no weekends!)

We’re BSS, part of the Travis Perkins Group, and we’re all about providing the heating and plumbing essentials that keep homes, offices, and buildings running smoothly. With 55 branches across the UK and a strong partnership with TF Solutions, we’re more than just a supplier – we’re problem solvers, supporting new technologies and helping our customers reduce their carbon footprint. It’s all about being there when it counts.

What you’ll be doing
As Branch Manager, you’ll be at the heart of our Maidstone branch, leading a talented team of sales, drivers, and warehouse experts. You’ll oversee everything from admin and stock to the smooth delivery of products across our HGVvehicles. Your mission? Drive sales, hit profit targets, and uphold our high standards of customer service, all while supporting and developing your team. Your customers will vary from large national contractors to local independents, making your job diverse and rewarding. You’ll lead with energy, foster a positive culture with a focus on safety and customer satisfaction, and ensure your team is motivated and engaged. This is your chance to shine in a role where every day brings new opportunities and challenges!

What’s in it for You?
We offer the chance to work alongside knowledgeable colleagues, advance your career, and make a significant impact on the industry. By helping our customers tackle challenges and reduce their environmental impact, you’ll be part of something meaningful. Plus, we offer great training, opportunities for career growth, and a supportive, team-focused environment where success is celebrated!

We offer:

• Attractive annual salary

• Performance-based bonus that rewards your hard work

• Save-as-you-earn & Buy-as-you-earn schemes for smart financial growth

• Generous contributory pension scheme to secure your future

• Exclusive colleague discounts across a variety of Group businesses, including 20% off at Toolstation

• Wellbeing support to keep you feeling your best

• MyPerks discounts at top retailers, restaurants, and more!

Working hours: Monday to Thursday 7am – 5pm and Friday 7am – 4:30pm, NO WEEKENDS!

What you’ll be responsible for

• Developing strong, lasting relationships with customers and suppliers to drive profitable business growth.

• Building regular, focused communication with your team to exceed customer expectations and add value.

• Managing the full operation of the branch, ensuring safety standards are met, storage is efficient, and customers have a positive experience.

• Taking control of sales, margin, and overheads to exceed targets and deliver best-in-class financial performance.

• Leading a Stay Safe culture, promoting a healthy and positive workplace for all.

• Empowering and motivating your team to work collaboratively and provide outstanding service to customers.

Who you are
You’ll need to be:

• Commercially aware with a solid understanding of business and financial performance.

• An excellent communicator who can engage with a wide range of people effectively.

• Able to work independently with minimal supervision while keeping the team engaged.

• Passionate about delivering exceptional customer service.

• A proven leader who can inspire, motivate, and develop a high-performing team.

• Skilled in building relationships with a diverse range of individuals.

• Experienced in a similar role or as an Assistant Branch Manager.

• Organised, with the ability to plan, prioritise, and manage both your and your team’s workload.

• Proficient in IT and comfortable using it for day-to-day tasks.

• A skilled negotiator, able to secure the best outcomes for the business and customers.

• Comfortable interpreting basic financial and statistical data for decision-making.

How to Apply
Ready to take the next step in your career? Apply now and join a company that truly values its people. We can’t wait to hear from you!

We’re proud to be an equal opportunities employer and are committed to building a diverse team. No matter your background, we believe in giving everyone the opportunity to succeed.

Got a question about this vacancy? Connect with the Recruitment Business Partner here.

#TPM

 Branch Manager – Maidstone

Who We Are

We’re the UK’s largest builders’ merchant! With over 500 branches, we provide everything from timber and bricks to kitchens, tools, and equipment. We’re a supportive team offering great career opportunities and the chance to develop new skills. Whether you’re in the office, on the shop floor, or handling deliveries, there’s a place here for you to grow. Join us today and see why we’re the trusted choice for builders!

What You’ll Be Doing

As the go-to person at our Maidstone branch, you’ll lead a fantastic team, build strong relationships with customers, and ensure the branch stays profitable and runs like clockwork. This fast-paced, rewarding role has you right in the action with plenty of customer interaction, keeping everything buzzing and running smoothly. You’ll drive our success by smashing sales targets, boosting profit, and ensuring the team delivers top-notch service with safety at the heart of everything! You’ll also work closely with the RD to coordinate sales, purchasing, distribution, warehousing, yard operations, safety, and drive overall branch efficiency, alongside wider transformative efforts.

What’s In It For You?

Joining the UK’s largest builders’ merchant means endless growth opportunities. You’ll be part of a supportive team where your skills truly matter. With over 500 branches nationwide, there’s always room to learn, progress, and make a real impact.

We offer:

• Competitive salary with performance-based bonuses

• Save-as-you-earn & Buy-as-you-earn schemes for smart financial growth

• Generous pension scheme

• Exclusive discounts across various businesses (including 20% off at Toolstation)

• Wellbeing support to help you feel your best

• MyPerks discounts at top retailers, restaurants, and more!

Working hours: Our management contracts are for 40.0 hours

What You’ll Be Responsible For

• Leading a High-Performing Team: Inspire, coach, and develop your team to achieve targets and deliver exceptional service.

• Customer-First Approach: Build strong, lasting relationships with customers and suppliers to create an excellent experience every time.

• Driving Sales & Operational Excellence: Lead sales strategies that boost revenue while managing stock, deliveries, and day-to-day operations.

• Safety & Compliance: Maintain top health and safety standards and ensure a safe, efficient working environment.

• Team Growth & Development: Recruit, train, and mentor your team, focusing on career progression and creating a positive work culture.

Who You Are

You’ll need to be:

• A Strong Leader: You know how to motivate, delegate, and develop your team, empowering them to take ownership of key areas.

• A Delegator: You trust your team to take responsibility and lead independently.

• Collaborative & Open to Learning: You embrace leadership and are always seeking ways to improve and learn from others.

• A Skilled Communicator: You build strong relationships with both customers and colleagues.

• Customer-Focused: You always put the customer first, maximizing sales opportunities across the branch.

• Organized & Efficient: You can plan and prioritize to manage your workload and your team’s.

• Financially Literate: You use financial and statistical data to make informed decisions.

• A Culture Builder: You create an inclusive and positive environment that motivates the team and keeps customers coming back.

• Commercial Decision-Maker: You make business decisions that benefit both the customer and the branch.

• Competitively Aware: You stay informed about competitors and use that knowledge to drive success.

• Business-Minded: You treat the branch like your own business, striving for continuous improvement.

• Compliance-Focused: You ensure the branch meets all legal requirements and keeps up with market trends.

How to Apply

Ready to be part of something big? Apply now and join a company that values its people. We can’t wait to hear from you!

We’re proud to be an equal opportunities employer and are committed to building a diverse team. No matter your background, we believe in giving everyone the chance to succeed.

If you’re offered the role, it will be a conditional offer, subject to a few background checks. These include a criminal record check (basic DBS), adverse financial check, media search & occupational history review. We do this to ensure we’re keeping both our business and customers safe, and we appreciate your understanding

Got a question about this vacancy? Connect with the Recruitment Business Partner here.