Customer Service/Sales Expert


Joining our friendly and hard working family as a Customer Service/Sales Expert, you’ll be on the front line dealing with our customers that come into your branch; playing a vital role in our continued success, providing a first class service and keeping colleagues and customers safe at all times.
 
What will I be doing?

No one day is the same as the next in TP branch life, but here are a few pointers:

  • Our success is built on strong relationships with our customers so it’s essential that you can help deliver the highest standards of service – the key thing is to be helpful and friendly, you will likely get to know our customers on a first name basis.
  • You’ll handle requests (including those from some of our larger customers), provide information on our products, prepare quotes and help each customer with their purchase, taking our sales from good to great.
  • You’ll also be responsible for ensuring the safe and correct movement of our products around the branch. 
  • Safety is at the forefront of everything we do, your aim will be to ensure that our standards never slip, by adhering to all stay safe policies and procedures.
What experience do you need?

This is a key customer facing role, you need the ability to provide great customer service, build effective relationships and work as part of a team. Previous experience of managing large customer accounts and developing relationships will be beneficial. We can teach you the rest.  
  
Does this sound like you?

We hope you can say ‘Yes’ to all of the characteristics below – they are in the DNA of all our fantastic Customer Service/Sales Expert.  Are you:
  • Someone that is highly adaptable, resilient and tenacious with high levels of energy and drive.
  • Someone who thrives in a dynamic and fast paced environment.
  • Someone that has a friendly and outgoing personality who is happy to communicate face to face with customers and build strong relationships
Being a Customer Service/Sales Expert in TP gives you a fantastic opportunity to excel and to continue to develop your career, if you choose.  As a new colleague you will be encouraged to enroll onto a TP development scheme – which are available to colleagues and managers at all levels of our business. How will you know you are doing a great job and developing your career? Simple. We will support you with a development plan, that embraces our values. 
 
You’ll also receive £Competitive pay + Benefits (which includes an annual colleague bonus, contributory pension, private healthcare, life assurance, sharesave scheme, group wide colleague discounts across the Travis Perkins Group (including Toolstation).  Plus we have a number of online discounts at leading retailers from airport parking to theme parks to eating out and cinemas. Our working hours also offer a great work life balance – most of our customers choose to enjoy their weekends and bank holidays which means you can too!
You may not know much about Travis Perkins, but if you look a bit closer you might be surprised, despite our size, we have the values of a family run business and the mindset and ambition of a forward thinking Company. We pride ourselves on being a great place to work that’s why we have been voted one of the UK’s Top Employers every year since 2010. We offer our employees access to extensive career opportunities across our 5 leading businesses. We operate out of more than 1,400 outlets nationwide and have over 20,000 colleagues. 
We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves.

You be you, it makes us, us.

Hire National Sales Account Manager


National Sales Account Manager – Travis Perkins Hire

Location:  Ryehill House, Rye Hill Close, Lodge Farm Industrial Estate, Northampton, NN5 7UA

Job Type: Full-time (No weekend or Bank Holiday working)

Package: Competitive Salary + Bonus + Benefits   

Are you passionate, motivated, and great at building strong customer relationships? Do you thrive in a fast-paced environment with a friendly, supportive team behind you? If so, we’d love to hear from you! 

We have huge ambitions for the future and are looking for a National Sales Account Manager to join our National Sales team within the Travis Perkins Hire business.   

(Please note: Occasional overnight stays may be required depending on customer locations. Full support and training alongside experienced colleagues will be provided as you settle into the role.)                                                                             

What’s in it for you?

  • Competitive Salary & Bonus: A strong basic salary plus a half-yearly colleague bonus.
  • Great Work-Life Balance: Our customers enjoy their weekends and bank holidays, which means you do too!
  • Company Car & Perks: Includes a company car, private healthcare, company pension, life assurance, and share schemes.
  • Fantastic Discounts: Enjoy 20% off at Toolstation and across all Travis Perkins Group businesses, plus online discounts on holidays, dining out, cinema tickets, and retail.
  • Career Growth: Access to top-tier industry training and internal progression schemes to help you build a long-term career with the UK’s leading builders’ merchant.     

What will you be doing?

You will lead and manage relationships with a portfolio of high-profile national accounts, working closely with them to hit sales and profit targets. No two days are the same, but key responsibilities include:

  • Business Development: Identifying and converting new business opportunities to increase revenue and grow National Portfolio   
  • Managing Accounts: Building strong relationships with national customers, handling enquiries, and converting quotes into orders using our “Quote Hub” system.
  • Maximising Sales: Ensuring all customer agreements reach their full sales potential through regular contact via phone and video calls.
  • Account Administration: Working alongside our Credit Services team to ensure payments are made on time and in full. 

Who we are looking for

We’re looking for someone enthusiastic, resilient, and well-organised who takes pride in delivering great service. Ideal skills and experience:

  • Relationship Building: Proven ability to build strong, lasting customer relationships over the phone and video calls.
  • Drive & Attitude: A positive, target-driven mindset with a focus on continuous improvement.
  • Industry Knowledge: Experience dealing with national housebuilders or main contractors within the hire industry across all sectors and mobilising national contracts is essential.

About Us

As the UK’s largest distributor of building materials, Travis Perkins has been helping to build Britain for over 200 years. With over 1,200 branches and 16,000 colleagues across the Group, we pride ourselves on being a great place to work where everyone supports each other, works hard, and has fun along the way. Ready to apply? Join us today and drive your career forward with Travis Perkins!

HGV Driver Class 2


HGV Driver – Class 2 – Kettering

No evenings or overnights!

Drive Your HGV Career Forward with Travis Perkins – HIAB training provided!

What’s in it for you?

  • Sociable hours: No overnight stays or late evenings, giving you an excellent work/life balance.

  • Full-time, permanent hours: Employed directly with Travis Perkins.

  • Competitive salary: Plus bonus earning potential that YOU control by driving safely and efficiently (total potential bonus £2,700 per year).

  • Periodic CPC training: Fully funded and arranged by the branch.

  • Staff discounts: Enjoy 20% off at Toolstation and across our Group businesses.

  • 22 days holiday + bank holidays: Plus yearly pay reviews to recognize and reward commitment.

  • Share schemes: Potential profit from selling shares of the business.

  • Company pension: Flexible contribution options.

  • Ongoing development: We’re committed to your career progression, with many of our managers and directors having started in similar roles.

What will you be doing?
You’ll be delivering building materials from our branch to local customers, making sure everything’s safe and sound. You’ll load up your vehicle with the HIAB, double-check it’s all properly packed and legal, and then hit the road. As our face on the road, you’ll keep it professional while making around 14 drops a day, then head back to the branch to reload when needed.

Who you are

  • Requirements: You’ll need a Class 2 driving license, up-to-date CPC records, and have held a Category B license for 12+ months.

  • HIAB experience: Don’t have HIAB experience? No problem! We’ll fund your HIAB training.

  • Customer-focused: You’ll be confident building and developing relationships with customers.

  • Safety-focused: You’ll prioritize safety in every aspect of your work, completing tasks in a professional manner.

Who we are
We’re the UK’s biggest builders’ merchant! With over 500 branches, we supply everything from timber and bricks to kitchens, tools, and equipment. We’re a friendly, welcoming team offering great career opportunities and the chance to learn new skills. Whether you’re in the office, serving customers, or making deliveries, there’s a place for you to grow. Come see why we’re the go-to for builders—join us today!

How to Apply
Ready to be part of something big? Apply now and join a company that truly values its people. We can’t wait to hear from you!

We’re proud to be an equal opportunities employer and are committed to building a diverse team. No matter your background, we believe in giving everyone the opportunity to succeed.

#TPD

Yard Manager


Are you seeking a role providing a first class service whilst ensuring the safe and efficient running of our yard. In this Yard Manager/Supervisor role you will be responsible for leading and inspiring our yard team who are on the front line dealing with our customers that come into our yard. Health & Safety will be your primary focus every day while always building long-lasting relationships and going above and beyond to provide a great service to our customers. We are Travis Perkins, the UKs largest builders merchant and this role may be perfect for you. 


The Branch

You will be working alongside some great individuals at our branch where we have a fantastic dedicated team. 

Your working hours will be Monday to Friday 0730-1700 and alternate Saturdays 0800-1200.


You don’t need an in-depth knowledge of builders merchants to join the team, as there will be plenty of coaching and training to get you up to speed, we’ll give you the confidence to deliver the exceptional service we expect. However experience managing/supervising/coaching a team is a requirement and a background in a yard or warehouse is extremely advantageous.


The Benefits


In return for your hard work you will receive the following and more:

Generous annual leave entitlement plus bank holidays
Contributory pension scheme
Option to buy extra holiday days
Life Assurance and other optional rewards 
Discounts – across TP Group and many other retailers
Employee assistance programme

The Role


Our success is built on strong relationships with our customers so it’s essential that you can help deliver the highest standards of service – the key thing is to be helpful and friendly, you will likely get to know our customers on a first name basis.  You will be based outside,  responsible for leading and inspiring our yard team who are on the front line dealing with our customers that come into our yard. A strong team player, you will be a key member of the team ensuring standards are adhered to at all times.


The Person

This is a key customer facing role, you just need the ability to provide great customer service, we can teach you the rest.  Are you:


* Highly adaptable, resilient and tenacious with high levels of energy and drive

* Someone that is physically active, as this role is located outside, it will involve lifting heavy building materials

* Someone who thrives in a dynamic and fast paced environment.

* Friendly and outgoing, happy to communicate face to face to build strong lasting relationships

* Previous experience managing a small team


Interested? Please apply NOW!


You may not know much about Travis Perkins, but if you look a bit closer you might be surprised, despite our size, we have the values of a family run business and the mindset and ambition of a forward thinking Company.  We pride ourselves on being a great place to work, that’s why we have been voted one of the UK’s Top Employers every year since 2010. We offer our employees access to extensive career opportunities across our 5 leading businesses.  We operate out of more than 1400 outlets nationwide and have over 17,000 colleagues.


We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves. 

You be you, it makes us, us!

Customer Sales Assistant


Job Title: Sales Assistant

Working Hours: Monday to Friday and alternate Saturday Mornings (8-12)

We are Travis Perkins.

Leading our industry for over two centuries, we’ve built our early foundations into a nationwide business that gives customers the products they need, with the smile they deserve. We’re proudly part of Travis Perkins plc., the UK’s largest distributor of building materials, providing unrivalled customer service from over 1,400 branches across the UK. 

What’s it like to be a Sales Assistant?

Every day is different at Travis Perkins, but here’s what you can expect:

  • Strong customer relationships are key to our success, both in person and by phone. You’ll deliver the highest service standards, understanding and meeting your customers’ current and future needs before sending them on their way with a smile.
  • We keep safety at the heart of everything we do. Maintaining high standards across our working environment keeps everybody safe and happy all day, every day.
  • Working alongside our partnered businesses, our combined product range means there are always more materials, tools, or services to offer our customers. Understanding and promoting additional products will see you succeed.
  • You’ll spend time outside in our Yard, helping to process orders, load and unload vehicles, and accurately book deliveries into our systems.

Do you have what it takes?

  • Are you confident in your physical ability to process heavy and bulky stock throughout the Yard and Warehouse, within our health and safety guidelines?
  • Do you provide a best-in-class sales experience through positive and purposeful interactions that leave a lasting impression?
  • Can you self-motivate, multi-task and stay organised in adaptable, fast-paced environments?
  • You don’t need to be an expert in building materials and tooling, we’ll support you to learn this on the job!
  • Are you a team player who is comfortable to step outside of your role to support colleagues across the wider branch?

What’s in it for you?

  • Make your job a journey – with support to enrol onto development schemes, giving you the tools and knowledge you need to excel and progress.
  • Competitive salary – with bonus earning potential too! We achieve together, so we earn together too.
  • Enhanced pension scheme – prepare for your future by matching your pension contributions up to 10%. (Conditions apply)
  • Group-wide discounts – 20% off at Toolstation, with wider savings across the group.
  • Sociable hours – Protect your “me time” with sociable daytime hours (no evenings!).
  • ShareSave – own our collective success by investing with our group shares.
  • Online shopping discounts – treat yourself more often, thanks to discounts across a range of leading retailers… from everyday essentials, to airport parking and travel!

What about our culture?

Every day, we work together, giving our best to be the best. By sharing our knowledge we don’t just support our colleagues, we create an unrivalled customer experience that shows them that we really care.

We’re driven to remain a truly inclusive employer. Please let your recruiter know how we can help you to thrive as your authentic self. You be you, it makes us, us.

We reserve the right to cancel or close this vacancy without notice or reason, and prior to the expiry date.


Warehouse Operative (Monday to Friday)


Job Title: Warehouse Assistant

We are CCF.


A Nationwide distributor of insulation and interior building products, with comprehensive stock for interior building specialists, contractors and builders. Delivering from over 35 branches with 750+ colleagues. Get to know us on our Travis Perkins Group Website.


What’s it like to be a Warehouse Assistant?


Every day is different at CCF but here’s what you can expect:

  • Strong customer relationships are key to our success. You’ll deliver the highest service standards in the Warehouse when serving customers, understanding and meeting your customers’ needs before sending them on their way with a smile.

  • We keep safety at the heart of everything we do. Maintaining high standards and housekeeping across our warehouse keeps everybody safe and happy all day, every day.

  • You’ll spend time in our Warehouse, helping to process orders, load and unload vehicles, and accurately book deliveries into our systems.

  • You’ll work as part of a team, maintaining accurate stock levels to ensure a profitable branch.


Do you have what it takes?

  • Are you  able to process stock in the Warehouse within our health and safety guidelines?

  • Do you provide best-in-class customer service through positive and purposeful interactions that leave a lasting impression?

  • Can you self-motivate, multi-task and stay organised in adaptable, fast-paced environments?

  • You don’t need to be an expert in insulation and interior building products, we’ll support you to learn this on the job!

  • Are you a team player who is comfortable to step outside of your role to support colleagues across the wider branch?


What’s in it for you?

  • Make your job a journey – with support to enroll onto development schemes, giving you the tools and knowledge you need to excel and progress.

  • Competitive salary – with bonus earning potential too! We achieve together, so we earn together too.

  • Enhanced pension scheme – prepare for your future by matching your pension contributions up to 10%. (Conditions apply)

  • Group-wide discounts – 20% off at Toolstation, with wider savings across the group.

  • Sociable hours – Protect your “me time” with sociable daytime hours (no evenings and no weekends!)

  • ShareSave – own our collective success by investing with our group shares.

  • Online shopping discounts – treat yourself more often, thanks to discounts across a range of leading retailers… from everyday essentials, to airport parking and travel!


What about our culture?

Every day, we work together, giving our best to be the best. By sharing our knowledge, we don’t just support our colleagues, we create an unrivalled customer experience that shows them that we really care. We’re driven to remain a truly inclusive employer. Please let your recruiter know how we can help you to thrive as your authentic self. 

You be you, it makes us, us.

We reserve the right to cancel or close this vacancy without notice or reason, and prior to the expiry date.

Head of Business Development


Are you a commercially driven sales leader with a passion for the Social Housing sector? We’re looking for a Head of Business Development to lead our external market offer and customer proposition for Social Housing, driving market growth and shaping our sales strategy across one of our most important sectors.

This is a senior leadership role at the heart of our Managed Services Business Development team. You’ll lead a team of Business Development Managers, build lasting relationships with our largest customers, and work closely with our Framework Manager to strengthen our position with Procurement Framework providers, a key channel for winning and retaining business in this sector.

What you’ll be doing

You’ll be a key voice for Managed Services within the wider Travis Perkins Group, playing an active part in shaping our Social Housing strategic direction alongside the Managed Services leadership team and senior peers. Day to day, you will:

  • Lead, develop and coach your Business Development team, setting the standard for how we meet and exceed our Social Housing customers’ expectations
  • Use market data, customer insight and commercial acumen to build and implement a sales strategy that delivers on our strategic priorities
  • Partner with the Marketing Manager and Managed Services leadership team to shape our Social Housing marketing strategy
  • Build and maintain trusted relationships with our largest and most strategic customers
  • Work alongside the Head of Bids to sharpen our bid strategy and improve conversion rates
  • Continually assess existing and target customers to identify and deliver profitable growth opportunities
  • Champion the credibility and technical expertise of your team, positioning us as the trusted partner for social housing customers
  • Collaborate seamlessly across internal stakeholders to drive continuous improvement in our service proposition

What we’re looking for

Essential:

  • A background in the Social Housing sector, whether as a customer, supplier or related provider
  • A track record of growing existing accounts and winning new business with large tier one customers
  • Strong people leadership skills with experience leading and developing sales teams
  • Excellent communication, listening and questioning skills
  • A genuine passion for getting it right for the customer, every time
  • Strong problem solving ability, financial and data savvy, and commercially aware
  • Confident researching markets and negotiating contracts
  • Able to deliver professional, well-articulated presentations, proposals and reports
  • Good understanding of the Building Materials sector, ideally with social housing experience

Preferred:

  • A Level or equivalent standard, plus sales management training or qualifications
  • Experience embedding sales tools within a sales team
  • A proven track record of leading business development teams and managing large customers

You’ll be someone who can see the big picture while getting into the detail, who connects the dots across the business, and who flexes their style depending on the stakeholder. Driven, credible and articulate, you’ll bring people together and instil trust and confidence at every level.

Team

You will lead 3 x Business Development Managers (Social Housing, regionally aligned) and report to the Business Development Director (Social Housing).

If you’re ready to shape the future of our Social Housing offer and lead a talented team to deliver real commercial impact, we’d love to hear from you.

Assistant Branch Manager


Assistant Branch Manager – Northampton (No Weekends!)

Who we are
At Keyline, we’re the backbone of transport construction, providing the building materials that make everything from mini-roundabouts to motorways and railways come to life. With 40+ branches across the UK, we combine expert knowledge and exceptional service to ensure our customers get the right products at the right time.

What you’ll be doing
As Assistant Branch Manager, you’ll be right there helping the Branch Manager drive the branch to success! You’ll be focused on hitting and smashing those sales targets, improving margins, and making sure the branch hits its profit goals, all while keeping customer service and a top-notch Stay Safe culture at the heart of everything we do. You’ll help keep the branch ticking by overseeing everything from admin to transport and product distribution, ensuring everything runs like clockwork. Plus, you’ll be a key player in developing and coaching the team, helping them grow, and creating a positive “Best in Town” vibe where everyone’s motivated and delivering great service. It’s all about making the branch the best it can be – and having fun while doing it!

What’s in it for You?
Join a supportive and dynamic team with great career growth opportunities. You’ll be at the heart of shaping the future of transport infrastructure, while enjoying benefits designed to support you at work and beyond.

We offer:

  • Attractive annual salary

  • Performance-based bonus that rewards your hard work

  • Save-as-you-earn & Buy-as-you-earn schemes for smart financial growth

  • Generous contributory pension scheme to secure your future

  • Exclusive colleague discounts across a variety of Group businesses, including 20% off at Toolstation

  • Wellbeing support to keep you feeling your best

  • MyPerks discounts at top retailers, restaurants, and more!

Working hours: Monday to Friday, 7am – 4:30pm, NO WEEKENDS!

What you’ll be responsible for

Your Responsibilities as Branch Sales Manager:

  • Step in When Needed: Deputise for the Branch Manager, ensuring smooth operations and compliance with company policies in their absence.

  • Lead the Stay Safe Culture: Engage the team in promoting an industry-leading Stay Safe culture across the branch.

  • Keep the Manager in the Loop: Maintain open communication with the Branch Manager, updating them on any branch issues that could affect performance.

  • Maintain High Standards: Safeguard stock and property from loss or damage, ensuring top-notch staff performance and cleanliness, while following company procedures.

  • Maximise Sales: Deliver outstanding customer service by identifying products and offering alternatives to drive profitable sales.

  • Keep Things Running Smoothly: Ensure all plant and property are in safe working order, with accurate records and necessary documentation.

  • Manage Stock Like a Pro: Oversee stock levels and product range to optimise turnover and meet demand.

  • Handle Stock Takes: Administer regular stock takes, following company guidelines to keep inventory in check.

  • Implement Buying Policies: Enforce group buying policies to ensure consistency and profitability.

  • Build Strong Supplier Relationships: Maintain great connections with suppliers to ensure a smooth flow of stock and support.

Who you are

  • Experience: You’ve got senior sales experience (bonus points for Builders Merchant experience) and know your products inside and out.

  • Leadership: You know how to inspire and develop a team, stay organised, and navigate IT systems without breaking a sweat.

  • Customer Obsessed: Always putting customers first and going the extra mile.

  • Team Player: Helping your team grow and working together to win.

  • Quality-Driven: You care about getting things right and doing them well.

  • Planning Pro: You’ve got the skills to stay on top of tasks and priorities.

  • Go-Getter: You take the lead and push things forward without waiting.

  • Positive Energy: Always bringing the enthusiasm to make things happen!

How to Apply
Ready to take the next step in your career? Apply now and join a company that values its people and is committed to giving everyone the opportunity to succeed. We can’t wait to hear from you!

We’re proud to be an equal opportunities employer and are committed to building a diverse team. No matter your background, we believe in giving everyone the opportunity to succeed.

#TPM

MKM Building Supplies – Van Driver


Software Service Manager


Travis Perkins Group is seeking an exceptional Software Service Manager to join our Platforms and Service function and play a pivotal role in enabling our business strategy.

This is far more than a traditional technical support role. You’ll be a trusted partner to business stakeholders, a champion for service excellence and security. 

You will be a key driver of modern operational frameworks across a vast network of internal teams and third-party vendors. 

If you are a strategic, technology minded service leader who loves turning metrics into continuous improvements, managing complex stakeholder relationships and ensuring high-quality software reliability, we’d love to hear from you!

The Opportunity

As Software Service Manager, reporting into the Head of Enterprise SaaS, you will hold end-to-end accountability for the delivery, performance and continuous improvement of software based services across the Travis Perkins Group.

Service is our number one priority and in this role your success will directly protect and impact company revenue. You will act as the primary liaison between technical teams, external partners and business stakeholders. You will also have the opportunity to showcase your leadership by deputising for the Head of Enterprise SaaS when required.

What You’ll Be Doing

  • Service Mindset & Transition: Ensuring the seamless transition of new software initiatives into the active support model, putting proper processes in place to maintain high service levels.

  • Stakeholder Engagement: Building strong, collaborative working relationships across all levels of the organisation, managing expectations and balancing commercial demands.

  • Software Service Management Sub-Profession – Taking responsibility for and driving best practices within the sub-profession of service management within the Platforms & Service function. 

  • Service & Security Assurance: Playing a leading role in ensuring that both service reliability and security protocols are non-negotiable deliverables for all new initiatives.

  • Continuous Improvement: Utilising key performance indicators and metrics to identify and execute on continuous efficiency gains across software delivery.

  • Enterprise Leadership: Providing clear direction across all SaaS initiatives, motivating teams toward a common vision and stepping up to deputise for department leadership.

  • Partner Governance: Proactively managing third-party partners to ensure they align with our standard ways of working and fully adhere to contractual agreements.

  • Feedback Integration: Evaluating consumer feedback and utilising data analysis to modify processes, manage stakeholder expectations and solve complex operational problems.

About You

You’ll be a resilient, highly confident technology leader who combines hands-on software engineering context with excellent communication skills and a natural ability to influence senior outcomes.

Essential

  • A degree in Computer Science (or equivalent industry experience).

  • Previous hands-on software engineering experience, giving you the ability to converse seamlessly on a technical level.

  • Proven track record of managing third-party vendors and matrix-managing multi-skilled technical teams.

  • Demonstrated experience setting up, embedding and adhering to procedural service management frameworks under challenging situations.

  • Deep understanding of Software Development Life Cycle (SDLC) methodologies with an emphasis on software support.

  • Highly adaptable communication style, capable of translating complex service data into outstanding verbal and written updates for executive management.

  • Multi tiered architecture experience.

  • Ability to adapt to a fast-moving IT landscape and keep pace with the latest thinking. 

We’d Particularly Like to See

  • ITIL qualified

  • Established experience managing software support within a large, complex enterprise environment.

  • Previous hands on experience of Software Engineering with the ability to converse on a technical level

Why Join Us?

This is a highly visible service leadership role with significant strategic weight across the technology function. You’ll have the opportunity to:

  • Shape, standardise and modernise software support frameworks using the latest industry thinking.

  • Partner directly with senior executives, engineering teams and key external vendors.

  • Drive meaningful operational improvement by embedding a proactive, security-first service culture.

Ready to Make an Impact?

If you’re an ambitious technology service leader looking for a role that combines strategic governance, technical depth and visible commercial impact, we’d love to hear from you.