Commercial Category Manager


Are you a strategic and commercially-minded category professional with a passion for Kitchens? 

Reporting to the Category Director, this Commercial Category Manager opportunity is a brand new role within our Benchmarx Kitchens commercial team. You will influence stakeholders, shape market-leading strategies and drive business performance within a trusted organisation. 

You will create and deliver a clear category strategy for the Kitchen sector, ensuring our proposition meets market needs while empowering our branch colleagues to serve customers brilliantly. You’ll play a key role in driving our Group Commercial Strategy, managing supplier performance and ensuring strong trading outcomes.

Location: Location isn’t important but you will need to travel to our Head Office based in Duston, Northamptonshire.

Key Responsibilities:

  • Deliver on key commercial priorities while fostering skills growth and personal development

  • Define and implement product category strategies, covering ranging, brand proposition, supplier selection, pricing and route to market, ensuring alignment with Group objectives

  • Establish strong working relationships across the business with Regional Directors, Operations Managers and Branch Managers to influence commercial success.

  • Ensure supplier relationships deliver optimal net costs through effective collaboration and relationship management.

  • Act as a key commercial stakeholder, liaising with internal teams such as Operations, Supply Chain, Marketing, Finance, Legal, and Sustainability.

  • Support the TP HSE team to maintain high standards across the supply chain, ensuring supplier compliance with Health & Safety standards.

  • Drive innovation by introducing new products aligned with market needs.

You’ll also have:

  • Preferably experience within the Kitchen market, but not essential.

  • Proven experience in commercial category management and delivering commercial strategies.

  • Excellent supplier management and relationship building skills.

  • Advanced negotiation and analytical skills with strong commercial acumen.

  • The ability to influence and work cross-functionally to deliver complex projects.

  • A customer-focused mindset, with flexibility and resilience in adapting to change.

What’s in it for you?
You’ll join a supportive and driven team, empowered to shape the direction of our specialist businesses’ marketing strategy. Travis Perkins Group offers industry-leading development and progression opportunities, alongside a great range of benefits:

  • Competitive performance related bonus

  • Save-as-you-earn scheme

  • Buy-as-you-earn scheme

  • Contributory pension scheme

  • Life Insurance

  • Colleague discount across a variety of Group businesses including with special discounts across our Trade Merchants – 20% off at Toolstation

About Us

As the largest distributor of building materials in the UK, Travis Perkins has been helping to build Britain for over 200 years.

With over 5 businesses, 17,000 colleagues and more than 1,200 branches, stores and sites around the UK we believe we have the best people and the best place to work. Everyone works hard together to deliver results, but most importantly, have some fun along the way!

You be you, it makes us,us!

Hire Manager


Hire Manager 

Who we are

We’re Travis Perkins Hire. With 250 locations nationwide, we’re proud to be part of the Travis Perkins family. Whether it’s tool, plant, and equipment hire, powered access, waste management, or welfare hire, we’ve got our customers covered at every stage of their project. Need advice, safety training, or a demo? We’re always ready to help. Hiring with us is simple — we tailor the price to suit our customers, offering a reliable delivery and collection service they can count on. Quick jobs or tough jobs, we get it sorted.

What you’ll be doing

As the new Hire Manager you’ll be at the forefront of driving success and hitting key targets! This is an exciting opportunity for a sales-driven, customer-focused leader who thrives in a fast-paced environment. If you’re ready to take charge and make an impact, this role is for you.

Your main responsibility will be to develop and execute a sales action plan that exceeds budget performance through a proactive sales approach. You’ll play a key role in supporting the integration of Hire into the wider Travis Perkins branch, enhancing the knowledge and understanding of the services available to our Branch colleagues. This includes providing training and coaching where needed, in close collaboration with the Travis Perkins Branch Manager.

What’s in It for You?

You’ll be part of the UK’s biggest builders’ merchant with endless opportunities to grow and develop! You’ll be part of a supportive, friendly team where your skills matter… With over 500 branches across the Travis Perkins business, there’s always room to learn, progress, and make a real impact. Plus, we offer great benefits and career development—come be a part of something big!

We offer:

  • Attractive annual salary

  • Performance-based bonus that rewards your hard work

  • Save-as-you-earn & Buy-as-you-earn schemes for smart financial growth

  • Generous contributory pension scheme to secure your future

  • Exclusive colleague discounts across a variety of Group businesses, including 20% off at Toolstation

  • Wellbeing support to keep you feeling your best

  • MyPerks discounts at top retailers, restaurants, and more!

Working hours: Monday-Friday, 7:30 am to 5:00 pm, and you’ll only work 2 Saturdays every 4 weeks (Saturdays are 8:00 am to 12:00 pm).

What you’ll be responsible for:

  • Crushing Sales Goals: Develop a winning sales action plan and drive results beyond the targets. Proactive is your middle name.

  • Coaching & Training: Work with the Branch Manager to level up the team on everything tool hire. Share your knowledge, get everyone on point.

  • Keeping Things Running: Make sure all tools and equipment are in tip-top shape, safe, and ready for action. Safety first, always.

  • Stock Control: Balance stock levels to meet demand—ensuring the right gear’s available without ever letting it gather dust.

  • Leading the Team: Oversee the day-to-day of your Hire team. Train, supervise, and motivate for top-notch performance.

  • Top Service: Be the go-to for customer queries. Offer smart solutions and upsell like a pro to boost sales.

  • Communication: Keep the team and branch in the loop with daily toolbox talks and quick, effective communication.

Who you are

  • Experience: If you’ve worked in tool hire, plant hire, or a leadership role before, great! But if you’ve got sales or customer service experience, we’re still keen.

  • Leadership Vibes: You know how to lead a team, inspire, and keep things moving.

  • Safety Focused: You’ll make sure everything’s safe and sound—whether it’s equipment or the work environment.

  • Proactive: You thrive in a fast-paced environment and always find a way to improve things.

How to Apply

Ready to be part of something big? Apply now and join a company that truly values its people. We can’t wait to hear from you!

We’re proud to be an equal opportunities employer and are committed to building a diverse team. No matter your background, we believe in giving everyone the opportunity to succeed.

If you’re offered the role, it will be a conditional offer, subject to a few background checks. These include a criminal record check (basic DBS), adverse financial check, media search & occupational history review. We do this to ensure we’re keeping both our business and customers safe, and we appreciate your understanding.

#TPM

Customer Sales Assistant


Job Title: Sales Assistant

Working Hours: Monday to Friday and alternate Saturday Mornings (8-12)

We are Travis Perkins.

Leading our industry for over two centuries, we’ve built our early foundations into a nationwide business that gives customers the products they need, with the smile they deserve. We’re proudly part of Travis Perkins plc., the UK’s largest distributor of building materials, providing unrivalled customer service from over 1,400 branches across the UK. 

What’s it like to be a Sales Assistant?

Every day is different at Travis Perkins, but here’s what you can expect:

  • Strong customer relationships are key to our success, both in person and by phone. You’ll deliver the highest service standards, understanding and meeting your customers’ current and future needs before sending them on their way with a smile.
  • We keep safety at the heart of everything we do. Maintaining high standards across our working environment keeps everybody safe and happy all day, every day.
  • Working alongside our partnered businesses, our combined product range means there are always more materials, tools, or services to offer our customers. Understanding and promoting additional products will see you succeed.
  • You’ll spend time outside in our Yard, helping to process orders, load and unload vehicles, and accurately book deliveries into our systems.

Do you have what it takes?

  • Are you confident in your physical ability to process heavy and bulky stock throughout the Yard and Warehouse, within our health and safety guidelines?
  • Do you provide a best-in-class sales experience through positive and purposeful interactions that leave a lasting impression?
  • Can you self-motivate, multi-task and stay organised in adaptable, fast-paced environments?
  • You don’t need to be an expert in building materials and tooling, we’ll support you to learn this on the job!
  • Are you a team player who is comfortable to step outside of your role to support colleagues across the wider branch?

What’s in it for you?

  • Make your job a journey – with support to enrol onto development schemes, giving you the tools and knowledge you need to excel and progress.
  • Competitive salary – with bonus earning potential too! We achieve together, so we earn together too.
  • Enhanced pension scheme – prepare for your future by matching your pension contributions up to 10%. (Conditions apply)
  • Group-wide discounts – 20% off at Toolstation, with wider savings across the group.
  • Sociable hours – Protect your “me time” with sociable daytime hours (no evenings!).
  • ShareSave – own our collective success by investing with our group shares.
  • Online shopping discounts – treat yourself more often, thanks to discounts across a range of leading retailers… from everyday essentials, to airport parking and travel!

What about our culture?

Every day, we work together, giving our best to be the best. By sharing our knowledge we don’t just support our colleagues, we create an unrivalled customer experience that shows them that we really care.

We’re driven to remain a truly inclusive employer. Please let your recruiter know how we can help you to thrive as your authentic self. You be you, it makes us, us.

We reserve the right to cancel or close this vacancy without notice or reason, and prior to the expiry date.


Counter Sales Person


Head of Software Engineering


Travis Perkins Group is now hiring for an exceptional Head of Software Engineering to join our senior technology leadership team and play a pivotal role in shaping the future of our business.

This is far more than a traditional engineering management role. You’ll be a trusted advisor to directors, a leader of a high performing engineering and QA profession and a key contributor to strategic decision making across our enterprise environment. 

If you’re a commercially minded, strategic technology leader who thrives on improving software delivery, we’d love to hear from you!

This role is based out of Northampton and will require 3 office days per week. 

The Opportunity

As Head of Software Engineering, reporting into the Delivery & Engagement Director, you will provide strategic leadership and accountability for the delivery of software engineering and test automation across the Travis Perkins Group.

You’ll oversee a profession of over 40 permanent colleagues, alongside flexible contract and partner resources. In this role, you will provide financial leadership over local people and third party contract budgets totalling £5m–£7m, ensuring our wider engineering capacity aligns with business demand. You’ll also play a key role in driving continuous improvement across software systems, development processes and enterprise wide transformation programmes.

What You’ll Be Doing

  • Engineering Leadership: Setting the strategy across all software engineering with regards to tooling, standards and ways of working to ensure cost effective, high quality outcomes.

  • Delivery & Collaboration: Making and fulfilling commitments to deliver value and change at pace while actively championing cross functional collaboration.

  • Service & Security: Driving technology objectives and security policies across the lifecycle, firmly embedding a modern DevSecOps mindset.

  • People Development: Leading, coaching and nurturing a large engineering team, developing a robust talent pipeline and building an inclusive, high performance culture.

  • Continuous Improvement: Utilising data driven KPIs, metrics and automation to evaluate and recommend new tools and practices that boost development efficiency.

  • Financial Management: Proactively managing direct and indirect budgets, identifying efficiency opportunities and aligning with Platforms for FinOps and cloud cost optimisation.

  • Contracts & Partners: Proactively governing and managing third party suppliers, partners and vendors. Including all contractual elements of those relationships.

  • Enterprise Leadership: Exerting wider influence outside your direct responsibility to help lead the overall Technology & Data function and build strong relationships with peers.

About You

You’ll be an experienced engineering leader who combines technical expertise with excellent commercial awareness, gravitas and stakeholder management skills.

Essential

  • Degree level qualification in Computer Science (or equivalent industry experience).

  • Proven leadership experience managing people, large scale budgets (£3m+), and third-party vendor ecosystems.

  • Proven track record of leading cultural transformation and technical legacy modernisation.

  • Strong stakeholder management skills with an exceptional ability to translate complex technical concepts for non-technical executive stakeholders.

  • Deep strategic understanding of software lifecycles, systems development, integration, test automation and modern DevSecOps practices.

  • Resilient, empowering leadership style with a genuine commitment to diversity, equity and inclusion (DEI).

We’d Particularly Like to See

  • Experience operating successfully within a large, disparate enterprise, retail, construction or supply-chain heavy industry.

  • Exposure to ERP implementations or large-scale digital transformation programmes.

  • Familiarity with FinOps principles, advanced information security management frameworks, or emerging tech integration (such as AI/LLMs into the SDLC).

  • Industry certifications across Agile/Prince2 methodologies, Service Management (ITIL) or Cloud Architecture (AWS/Azure/GCP).

  • Specific domain knowledge of our tech stack (e.g., Rocket Universe, Oracle, Klipboard, Java, React.JS, Kafka).

What’s in it for you?

We know the right leader has options, so we have built a package designed to reward the impact you will make:

  • Competitive base salary of plus an annual bonus linked to business performance

  • Company car allowance

  • Generous pension scheme with matched contributions (based on length of service)

  • Save as you earn and share schemes that let you share in the Group’s success.

  • Colleague discount across Travis Perkins Group brands.

  • Private medical cover

  • Real career progression within one of the UK’s largest merchant groups, with the visibility and scope that comes from a board level role in a high growth business.

Why Join Us?

This is a highly visible leadership role with significant influence across the organisation. You’ll have the opportunity to:

  • Shape the overarching software engineering strategy for the UK’s leading group in our sector.

  • Lead, coach and develop the largest technology profession within the department.

  • Drive meaningful operational improvement by implementing cutting-edge automation, DevEx principles, and modern tools.

  • Contribute directly to critical enterprise transformation initiatives that enable our long-term business strategy.

Ready to Make an Impact?

If you’re an ambitious engineering leader looking for a role that combines strategic influence, operational leadership and commercial impact, we’d love to hear from you.

Warehouse Assistant/Driver


A busy and fast paced business with great benefits, and plenty of opportunities for career progression – join BSS as a Warehouse Assistant/Driver and share our success and good times with a hard-working, friendly bunch of people.
The role
There are two aspects to this role and your ability to adapt to each will demand flexibility and a can do attitude. Being a Warehouse Assistant/Driver takes a lot of character. It calls for someone who enjoys working with people and has the enthusiasm it takes to deliver more than just goods, but a fantastic service too. The role is varied with no two days being the same. One minute you will be unloading supplier deliveries, picking orders or serving customers on the trade counter, other days you will be loading your vehicle and delivering goods to a range of different places.
What we are looking for
A positive attitude and professional manner is a must. You’ll also need a clean driving licence and ideally CPC qualifications and previous experience of multi drop deliveries. Whilst driving our vehicles you are the face of the business and the way in which you represent the company is just as important as the products you deliver. 
About us
BSS Industrial – we are a leading distributor of heating, pipeline, process and mechanical services equipment to the Building Services and Industrial sectors. Established over 110 years ago, we became a part of the Travis Perkins Group in 2010 and now have more than 60 BSS branches, along with a National Distribution Centre at Lutterworth in the East Midlands and a National Tube Distribution Centre in Coventry. We have a wealth of experience in our people – technical support, customer care, product engineering and design along with our market leading own brand – BOSS.
We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves. 
You be you, it makes us, us.
#LI-DNI

Internal Recruiter (12 month FTC)


Internal Junior Recruiter (12 month FTC) – Remote with periodic travel to Northampton Head Office

Who we are: 

We’re Travis Perkins plc., the UK’s leading name in building materials, providing everything needed to build, develop, and maintain the spaces we live and work in. As a FTSE 250 company with over 200 years of experience, our five powerhouse businesses cover all the essentials: Travis Perkins, Toolstation, Keyline, BSS, and CCF. With a team of 19,000 passionate colleagues, we’re proud to lead the way in the industry, delivering exceptional service and building lasting connections.

What you’ll be doing:

It’s an exciting time to join our Recruitment team as we embark on a transformation journey to further enhance and streamline our service!

As a Junior Internal Recruiter, this is the perfect opportunity to develop your in-house career. Supported by our experienced team, you’ll manage the recruitment lifecycle for a range of essential non-management roles, including HGV Drivers, Branch Apprentices, and Kitchen Sales Designers, balancing approximately 20 to 25 vacancies at a time.

You’ll work closely with, and learn from, our Regional Recruitment Business Partners to deliver an efficient, streamlined hiring experience. Alongside your day-to-day sourcing, you’ll get the chance to support our transformative projects, giving you fantastic exposure to how a major FTSE 250 business shapes its talent strategy.

What’s in it for You?

This role is a brilliant launchpad. You’ll get hands-on mentorship from senior recruiters and exposure to corporate talent strategy, all within a fast-paced, supportive environment.

  • Flexibility: Remote or hybrid working available with regular travel to Northampton Head Office (at least once per month for team meetings).

  • Financial Growth: Save-as-you-earn and Buy-as-you-earn schemes.

  • Future Security: Generous contributory pension scheme.

  • Perks: Exclusive colleague discounts across Group businesses, including 20% off at Toolstation, plus MyPerks discounts at top retailers and restaurants.

  • Wellbeing: Full wellbeing support to keep you feeling your best.

What you’ll be responsible for

  • Deliver the Recruitment Process: Manage the end-to-end recruitment for vital non-management roles, focusing on screening, scheduling, and guiding candidates seamlessly through the pipeline.

  • Sourcing & Collaboration: Use job boards, LinkedIn, and internal tools to build talent pools, collaborating with hiring managers to understand their local needs.

  • Candidate & Stakeholder Experience: Ensure candidates and hiring managers feel valued and informed with proactive, transparent, and timely communication.

  • Continuous Learning: Support the wider team with market insights and project administration, using your fresh perspective to help us improve our processes.

  • Diversity & Compliance: Champion inclusive hiring, ensuring the process is fair, transparent, and fully aligned with company policies.

Who you are

  • Early Career Recruitment Experience: You bring 1 or 2 years of recruitment experience. We are highly open to agency backgrounds; in fact, most of our team started there! This is the perfect first step into an in-house role.

  • Great Communicator: You know how to keep things clear, professional, and friendly, whether you are speaking with a candidate on the phone or updating a hiring manager.

  • Organised & Eager to Learn: You can juggle multiple priorities, possess great attention to detail, and are excited to absorb knowledge from the wider team.

  • Proactive & Resilient: You have a positive, can-do attitude, a relentless drive to find great talent, and the ability to adapt quickly in a fast-paced environment.

  • Inquisitive: You aren’t afraid to ask questions, challenge obstacles, and suggest new ideas to help us reshape our recruitment process.

How to Apply

Ready to take the next exciting step in your recruitment career? Apply now and join a team that truly values your growth. We can’t wait to hear from you!  

We’re proud to be an equal opportunities employer and are committed to building a diverse team. No matter your background, we believe in giving everyone the opportunity to succeed. 

#TPM

Commercial Coordinator


Are you highly organised, commercially aware, and passionate about keeping things running smoothly behind the scenes? Do you enjoy solving problems, coordinating multiple priorities, and building strong relationships across a business?

We’re looking for a Commercial Coordinator to join our Group Commercial team and play a vital role in supporting commercial operations across pricing, category management, supply chain, quality assurance, and branch operations.

This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys working with data and systems, and wants to develop a career within a dynamic commercial function.

  • This role is fixed term contract for 12 months.
  • Full time working hours.

What You’ll Be Doing

As a Commercial Coordinator, you’ll be at the heart of our commercial operation, ensuring key processes are delivered efficiently and accurately. Your responsibilities will include:

  • Managing and resolving requests from operational teams through our Branch Query App
  • Supporting Commercial, Pricing, Category, Quality Assurance, and Supply Chain teams with a wide range of requests and projects
  • Coordinating the Cost Price Increase (CPI) process with suppliers to ensure accurate branch pricing
  • Managing the Commercial Services inbox and ensuring enquiries are actioned promptly
  • Supporting commercial projects and initiatives that drive business performance
  • Coordinating supplier compliance and quality assurance activities
  • Acting as a key link between branches, supply chain, and commercial teams
  • Maintaining accurate data, reporting, and product information across systems
  • Building strong relationships with internal stakeholders and external suppliers

What We’re Looking For

We’re seeking someone who combines excellent organisational skills with a proactive and collaborative approach.

Essential Skills & Experience

  • Experience in administration, coordination, project support, or a similar role
  • Strong organisational and prioritisation skills
  • Comfortable working with spreadsheets, systems, and data
  • Excellent communication and relationship-building abilities
  • Strong attention to detail
  • Ability to manage multiple tasks and deadlines simultaneously
  • A proactive mindset with the confidence to take ownership of tasks
  • GCSEs or equivalent qualifications

Desirable

  • Experience within a commercial, retail, supply chain, pricing, or product environment
  • Knowledge of commercial processes and business performance metrics
  • Experience producing reports and analysing data

What Success Looks Like

You’ll be someone who:

  • Keeps processes moving and stakeholders informed
  • Takes pride in delivering accurate, high-quality work
  • Builds strong working relationships across teams
  • Identifies opportunities to improve processes and efficiency
  • Thrives in a busy environment where no two days are the same

Why Join Us?

This role offers exposure to a wide range of commercial activities and provides an excellent platform for career development within a growing commercial function. You’ll work alongside experienced professionals across category management, pricing, supply chain, and quality assurance, gaining valuable experience and insight into how a major commercial operation delivers results.

Ready to take the next step in your commercial career? We’d love to hear from you. Apply today and become a key part of our Commercial team.

Commercial Coordinator


Are you highly organised, commercially aware, and passionate about keeping things running smoothly behind the scenes? Do you enjoy solving problems, coordinating multiple priorities, and building strong relationships across a business?

We’re looking for a Commercial Coordinator to join our Group Commercial team and play a vital role in supporting commercial operations across pricing, category management, supply chain, quality assurance, and branch operations.

This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys working with data and systems, and wants to develop a career within a dynamic commercial function.

What You’ll Be Doing

As a Commercial Coordinator, you’ll be at the heart of our commercial operation, ensuring key processes are delivered efficiently and accurately. Your responsibilities will include:

  • Managing and resolving requests from operational teams through our Branch Query App
  • Supporting Commercial, Pricing, Category, Quality Assurance, and Supply Chain teams with a wide range of requests and projects
  • Coordinating the Cost Price Increase (CPI) process with suppliers to ensure accurate branch pricing
  • Managing the Commercial Services inbox and ensuring enquiries are actioned promptly
  • Supporting commercial projects and initiatives that drive business performance
  • Coordinating supplier compliance and quality assurance activities
  • Acting as a key link between branches, supply chain, and commercial teams
  • Maintaining accurate data, reporting, and product information across systems
  • Building strong relationships with internal stakeholders and external suppliers

What We’re Looking For

We’re seeking someone who combines excellent organisational skills with a proactive and collaborative approach.

Essential Skills & Experience

  • Experience in administration, coordination, project support, or a similar role
  • Strong organisational and prioritisation skills
  • Comfortable working with spreadsheets, systems, and data
  • Excellent communication and relationship-building abilities
  • Strong attention to detail
  • Ability to manage multiple tasks and deadlines simultaneously
  • A proactive mindset with the confidence to take ownership of tasks
  • GCSEs or equivalent qualifications

Desirable

  • Experience within a commercial, retail, supply chain, pricing, or product environment
  • Knowledge of commercial processes and business performance metrics
  • Experience producing reports and analysing data

What Success Looks Like

You’ll be someone who:

  • Keeps processes moving and stakeholders informed
  • Takes pride in delivering accurate, high-quality work
  • Builds strong working relationships across teams
  • Identifies opportunities to improve processes and efficiency
  • Thrives in a busy environment where no two days are the same

Why Join Us?

This role offers exposure to a wide range of commercial activities and provides an excellent platform for career development within a growing commercial function. You’ll work alongside experienced professionals across category management, pricing, supply chain, and quality assurance, gaining valuable experience and insight into how a major commercial operation delivers results.

Ready to take the next step in your commercial career? We’d love to hear from you. Apply today and become a key part of our Commercial team.

Security Operator


Job Title: Security Operations Centre (SOC) Operator – Nights
Working Hours: 5pm to 5am, on a ‘4 on 4 off’ basis (after training)

We are Travis Perkins.
Leading our industry for over two centuries, we’ve built our early foundations into a nationwide business that gives customers the products they need, with the smile they deserve.
We’re proudly part of Travis Perkins plc., the UK’s largest distributor of building materials, providing unrivalled customer service from over 1,400 branches across the UK. 

What’s it like to be a Security Operator?
Every day is different at Travis Perkins, but here’s what you can expect:

  • Security Monitoring: Continuously monitor security information and event management (SIEM) systems, intrusion detection/prevention systems (IDS/IPS), endpoint detection and response (EDR) tools, and other security platforms for alerts and potential threats.  

  • Alert Triage and Analysis: Analyze security alerts to determine their validity, severity, and potential impact, following established triage procedures.

  • Incident Response: Participate in the initial stages of incident response by following documented playbooks and procedures to contain, eradicate, and recover from security incidents.

  • Escalation: Escalate complex or high-severity security events and incidents to Field Management or other relevant teams in a timely and informative manner.

  • Documentation: Accurately document all security events, incidents, and actions taken in accordance with established procedures.

  • Communication: Effectively communicate security events and incidents to relevant stakeholders, providing clear and concise updates using AUROR.

  • Knowledge Management: Contribute to the development and maintenance of SOC documentation, including playbooks, knowledge base articles, and standard operating procedures (SOPs).

  • Shift Work: Work in a 24/7/365 shift environment, including days, nights, weekends, and holidays, as required.

  • Continuous Improvement: Stay up-to-date with the latest security threats, trends, and technologies, and contribute to the continuous improvement of SOC processes and tools.

  • Collaboration: Work collaboratively with other security team members and IT personnel to ensure a cohesive and effective security posture.

  • Compliance: Adhere to all relevant security policies, standards, and regulatory requirements.

Do you have what it takes?

  • Excellent analytical and problem-solving skills.

  • Strong attention to detail and the ability to follow procedures.

  • Good communication (both written and verbal) and interpersonal skills.

  • Ability to work effectively both independently and as part of a team.

  • Basic understanding of networking concepts (TCP/IP, DNS, HTTP, etc.).

  • Basic understanding of operating systems (Windows, Google, Linux).

  • Proficiency in using computer systems and common office applications.

Training will be provided to the successful applicant, however, experience in a similar technical support role, knowledge of intruder alarm and CCTV systems (including installation and maintenance), knowledge of Google Workspace products and GDPR awareness are desirable traits.

What’s in it for you?

  • Make your job a journey – with support to enrol onto development schemes, giving you the tools and knowledge you need to excel and progress.

  • Competitive salary – with bonus earning potential too! We achieve together, so we earn together too.

  • Enhanced pension scheme – prepare for your future by matching your pension contributions up to 10%. (Conditions apply)

  • Group-wide discounts – 20% off at Toolstation, with wider savings across the group.

  • Sociable hours – Protect your “me time” with sociable daytime hours (no evenings!).

  • ShareSave – own our collective success by investing with our group shares.

  • Online shopping discounts – treat yourself more often, thanks to discounts across a range of leading retailers… from everyday essentials, to airport parking and travel!

What about our culture?

Every day, we work together, giving our best to be the best. By sharing our knowledge we don’t just support our colleagues, we create an unrivalled customer experience that shows them that we really care.
We’re driven to remain a truly inclusive employer. Please let your recruiter know how we can help you to thrive as your authentic self. You be you, it makes us, us.

We reserve the right to cancel or close this vacancy without notice or reason, and prior to the expiry date.