Branch Manager – Civils Specialist – Birmingham 

No Weekends!  High Turnover Branch, leading 13 Colleagues & 5 Vehicles

Who We Are

At Keyline, we’re the backbone of transport construction, providing the building materials that make everything from mini-roundabouts to motorways and railways come to life. With 40+ branches across the UK, we combine expert knowledge and exceptional service to ensure our customers get the right products at the right time.

What You’ll Be Doing

As Branch Manager of our high-performing Birmingham branch, you’ll lead and inspire a diverse team of 13 colleagues, including sales professionals, drivers, and warehouse experts, while overseeing a fleet of 5 delivery vehicles.

With a turnover of £10m, this is a busy, fast-paced environment that requires a leader who can balance operational excellence with commercial growth. Your mission? Maximise growth, drive success, and keep everything running smoothly, all while prioritising safety. You’ll have a deep understanding of the market and your customers, ensuring your team is focused on the right opportunities.

What’s in it for You?

Join a supportive and dynamic team with great career growth opportunities. You’ll be at the heart of shaping the future of transport infrastructure, while enjoying benefits designed to support you at work and beyond.

We offer:

• Attractive annual salary.

• Performance-based bonus that rewards your hard work.

• Save-as-you-earn & Buy-as-you-earn schemes for smart financial growth.

• Generous contributory pension scheme to secure your future.

• Exclusive colleague discounts across a variety of Group businesses, including 20% off at Toolstation.

• Wellbeing support and MyPerks discounts at top retailers and restaurants.

• Work-Life Balance: Monday to Friday, NO WEEKENDS! > A Note on Hours: While the standard contract is 40 hours, we operate with “hours to suit the business needs.” The branch trades from 06:30 to 16:30; to ensure the branch is set for success, we expect a typical working week of 42.5 hours.

Who You Are

We are ideally looking for a candidate with a strong Civils Merchant background. To be successful in this £10m turnover branch, you’ll need to be:

• Experienced: At least 3 years in merchanting (ideally Civils) or multi-site distribution with a proven track record of delivering growth.

• Commercial & Results-Driven: You understand P&L, manage stock efficiently, and have the drive to meet ambitious budgets and operating plans.

• A Natural Leader: Able to manage a team of 13, focusing on high performance, safety, and succession planning.

• Customer-Centric: Comfortable negotiating face-to-face with key customers and suppliers to build long-term value.

• Safety Champion: You lead by example, ensuring a gold-standard safety culture for your drivers and warehouse team.

What You’ll Be Responsible For

• Leading High Performance: Set ambitious goals for your 13 colleagues, tracking performance and developing talent through 1-2-1s.

• Customer Service & Sales: Build lasting relationships with your “Top 10” customers and identify new growth opportunities in the local Civils market.

• Operations & Transport Excellence: Oversee the efficiency of your 5-vehicle fleet, ensuring compliance and optimal delivery service.

• Managing Commercial Growth: Capitalise on market trends, manage working capital, and maintain strong supplier relationships to protect your £10m turnover.

• Safety & Wellbeing: Conduct regular risk assessments and promote an inclusive, safe environment where everyone feels supported.

How to Apply

Ready to take the next step in your career at a busy, specialist branch? Apply now and join a company that values its people and is committed to giving everyone the opportunity to succeed.

#TP/BM/3

Category Manager: Plumbing & Heating – BSS Head Office, Coventry
Hybrid: Several days a week at head office / branches / supplier visits with roughly 2 days working from home. 

We are BSS.
Established over 100 years ago, we operate as a major UK distributor of heating, ventilation, and pipeline equipment with over 50 branches. Our customers range from large national contractors to small, local independents; priding ourselves on high quality products and a great customer experience.
We are proudly part of Travis Perkins plc., the UK’s largest distributor of building materials, providing unrivalled customer service from over 1,400 branches across the UK. 

What’s it like to be a Category Manager?
This is your opportunity to stamp your personality across the Category, supporting the implementation of product category strategies for BSS.  You’ll own the customer proposition, you will drive innovation of new products, influence the trading margin and mix – and support the wider Commercial Strategy in growing and managing our product base and business performance. It will be important for you to engage with the branch network and sales teams to deliver the category plan.

Every day is different at BSS, but here’s what you can expect:

• Review trading performance, identifying areas of concern / opportunity and taking appropriate action in line with the category role and intent

• Deliver category pricing and range reviews to optimise category performance

• Define the supply base strategy and management of supplier relationships, to maximise return

• Lead  the negotiation of key supplier trading agreements and oversee accurate input into the rebate management system

• Develop cross-functional and TP Group collaborative relationships across all brands

Do you have what it takes?

• Strong commercial experience gained in a plumbing and heating or merchanting environment either working in a commercial category management or sales / customer facing role, where you have been responsible for decision making under your own initiative. 

• The breadth of the role encompasses key supplier trading relationships, ranging and pricing decisions, and so requires someone with strong applied analytical skills using data to drive decisions, with the ability to shape and execute the commercial strategy. 

• You will have direct responsibility for forging strong and credible relationships with suppliers, so having a collaborative and engaging style is a must.

• Experience of working within a fast-paced and matrix’d group environment is preferred, as the role requires exceptional communication and influencing skills engaging with a diverse range of stakeholders both internally across the group and externally too.

What’s in it for you?

• Make your job a journey – with support to enrol onto development schemes, giving you the tools and knowledge you need to excel and progress.

• Competitive salary – with bonus earning potential too! We achieve together, so we earn together too.

• Enhanced pension scheme – prepare for your future by matching your pension contributions up to 10%. (Conditions apply)

• Group-wide discounts – 20% off at Toolstation, with wider savings across the group.

• Sociable hours – Protect your “me time” with sociable daytime hours (no evenings or weekends!).

• ShareSave – own our collective success by investing with our group shares.

• Online shopping discounts – treat yourself more often, thanks to discounts across a range of leading retailers… from everyday essentials, to airport parking and travel!

What about our culture?

Every day, we work together, giving our best to be the best. By sharing our knowledge we don’t just support our colleagues, we create an unrivalled customer experience that shows them that we really care.
We’re driven to remain a truly inclusive employer. Please let your recruiter know how we can help you to thrive as your authentic self. You be you, it makes us, us.

We reserve the right to cancel or close this vacancy without notice or reason, and prior to the expiry date.

#TP/SF/3