More about this role
Telesales/Call Centre Operative
What’s involved in the role?
A telesales/call centre operative, also sometimes called a call centre representative or agent, is the person you speak with on the phone when you contact a company for a quote, to check on stock availability, customer service, technical support, or for ongoing sales enquiries. Their tasks can vary depending on the specific company.
Salary
£24-28k
Personal skills
You will have clarity in communicating. Technical proficiency and good understanding in/of Products/Services. You will be patient, be empathetic and a natural problem-solver with flexibility. You will be a good listener and well organised.
Entry requirements
Some GCSEs, usually including English and Maths as a minimum requirement.
Pathways in
Level 3 Customer Service Apprenticeship
Any
Note: All information given above is for guidance only. Job specifications will vary, salary level is indicative only and subject to candidate’s experience, company size and regional location.
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